OnTime Mobile vs UPS Mobile Delivery
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OnTime Mobile
This app provides couriers with essential field tools to manage assigned orders, communicate with dispatch, and update order details. It offers features like signature capture, photo attachment, and barcode scanning for efficient delivery management. The application also includes GPS tracking and offline synchronization for seamless operation.
- Process assigned orders
- Signal availability to dispatch
- Attach photos to orders
- Collect customer signatures
- Edit orders in the field
- Self-dispatch to unassigned orders
- GPS location tracking
- Barcode scanning for orders
- Map routing to next stop
- Offline synchronization
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OnTime Mobile gives couriers the tools they need in the field. Process your assigned orders and keep in constant communication with dispatch. This app requires an appropriate OnTime 360 subscription. If you are not sure about your company’s subscription or the services you have access to, please contact your IT department. SIGNAL AVAILABILITY: Keep dispatch informed where you are at, when you are available, and when you expect that to change. Great for independent contractors! ATTACH PHOTOS: Save photos with an order at collection, delivery, or any stage in between. COLLECT SIGNATURES: Capture signatures using the touchscreen on your device. EDIT ORDERS: Make adjustments to an order while on the go, without contacting dispatch. SELF DISPATCH: Access the unassigned order list to assign an order to yourself, or transfer to another driver. GPS: Let dispatch know where you are with accurate and consistent location tracking. BARCODE SCANNING: Use the camera on your device to quickly read a barcode from any label. The app will find the corresponding order on your list and offer appropriate actions. MAP ROUTING: Use Apple Maps to plot a route from your current position to the address of your next stop. OFFLINE SYNCHRONIZATION: Continue to work quickly with or without an internet connection. Features continue to work even when offline and will automatically synchronize the results once an internet connection becomes available. SECURE: Data is transmitted to and from the app securely with encryption. * Continued use of GPS running in the background can dramatically decrease battery life.
UPS Mobile Delivery
This app allows UPS employees to manage deliveries and pickups directly from their personal devices. It provides stop details, navigation, and guidance for completing delivery processes, including handling special requirements and exceptions. Employees can also build manifests by scanning packages and communicate with their local center.
- Manage deliveries and pickups
- View stop details and notes
- Integrated navigation
- Handle accessorials (COD, Signature Required)
- Record delivery exceptions
- Build manifests by scanning packages
- Two-way communication with local center
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UPS Employees can enjoy the convenience of performing the delivery and pickup functionality for usage on the road on their personal device. The intuitiveness of the application guides you through the steps for completing the activity. The employee that is planned within the system will be provided with a manifest of their stops with ability to use navigation using their local maps. On each stop the employee is provided stop details with any specific unique accessorials (COD, Signature Required, Adult Signature Required) or notes associated to that stop (Beware of Dog). Based on those accessorials the application will guide you through the best way to complete the delivery process. Can’t complete the delivery? No problem the application also has the exceptions you would need to properly status for the customer. Also, employees can enjoy the ability of building a manifest within the application by scanning the packages they will be servicing and through the integrated technology pull those stops into their manifest. Completing pickup functionality can also be performed from within the application. Two way communication between the local center and you allows for engaging on updates as necessary. The use of this application is available in full when the UPS employee signs up through the BYOD process.
Screenshots
Verdict
The clearest difference is review sentiment: OnTime Mobile at 63% against UPS Mobile Delivery's 6%. OnTime Mobile also leads on rating (4.8 vs 2.0) and update cadence (every 10 days vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OnTime Mobile holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: OnTime Mobile has 2.4K ratings behind it against 146, so its average is the more settled of the two. Written reviews point the same way: 63% of OnTime Mobile's written reviews are positive against 6% of UPS Mobile Delivery's.
OnTime Mobile ships an update every 10 days, UPS Mobile Delivery every 5 weeks. The most recent releases landed on October 21, 2026 and October 25, 2026 respectively.
| Parameter | OnTime Mobile | UPS Mobile Delivery |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2.4K ratings) — better | 2.0 (146 ratings) |
| Positive reviews | 62.9% of reviews — better | 5.7% of reviews |
| Number of ratings | 2.4K — better | 146 |
| Update frequency | Every 10 days — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 — better | 15.0 |
| Further details — not scored | ||
| Size | 219 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Vesigo Studios | UPS |
Customer experience
OnTime Mobile
UPS Mobile Delivery
Bugs and requests
OnTime Mobile
Not enough reviews yet to summarise bugs or requests.
UPS Mobile Delivery
Reported bugs
19 issues- Barcode scanner doesn't work on iPhone (macro lens issue)
- App crashes when package has notes attached (RTS, signature required, etc.)
- Navigation sends drivers to wrong addresses
- Cannot proceed past note window to confirm delivery
- Login fails after authentication verification
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- App freezes during manifest building
- Punch out won't accept mileage or time input
- Manifest sorting broken and doesn't sort as requested
- Multiple taps required to open delivery stops
- App signs out after 30 minutes of inactivity
- Navigation defaults to wrong address on same street
- Manifest updates take 15-20 minutes to reflect
- Proximity sensor causes screen to go dark unexpectedly
- App crashes on startup for some iOS versions
- Scrolling through itinerary causes app to hang
- Cannot build manifest without manual entry on iPhone
- Stop completion button doesn't activate with notes
- Accidental punch in as full driver possible without confirmation
- Punch in doesn't sync across multiple devices
Requested features
13 requests- Bluetooth barcode scanner support
- Macro lens support for iPhone 14 Pro and newer models
- Default navigation app selection (Google Maps option)
- Current location zoom button on map
- Ability to set preferred defaults (driving vs walking)
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- Numeric sequence indicators on delivery map overview
- Ability to void incorrectly sheeted stops
- Auto-highlight next delivery address in manifest
- Sync punch in/out across multiple devices
- Option to disable proximity sensor screen lock
- Better support for packages with delivery notes
- Add customer names and business details to app
- Remote punch out capability
In-app purchases
OnTime Mobile
No in-app purchases
UPS Mobile Delivery
No in-app purchases
Questions
Is OnTime Mobile free?
Is UPS Mobile Delivery free?
Which has better reviews, OnTime Mobile or UPS Mobile Delivery?
Do OnTime Mobile or UPS Mobile Delivery have ads?
Which is updated more often, OnTime Mobile or UPS Mobile Delivery?
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