ACX MOBILE SETUP vs HP Support Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ACX MOBILE SETUP
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The application is to configure ACX Bluetooth reader, the ACX bluetooth reader can be defined in IN or OUT reader, power range from 0 to 255, site key for data communication.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Screenshots
Verdict
The clearest difference is iOS requirement: ACX MOBILE SETUP at 9.0 against HP Support Assistant's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ACX MOBILE SETUP ships an update every 2 months, HP Support Assistant every 4 months. The most recent releases landed on September 17, 2026 and September 22, 2026 respectively.
| Parameter | ACX MOBILE SETUP | HP Support Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.2 (237 ratings) — better |
| Positive reviews | — | 6.1% of reviews |
| Number of ratings | — | 237 — better |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 9.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 14 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Matrix Research Limited | HP Inc. |
Bugs and requests
ACX MOBILE SETUP
Not enough reviews yet to summarise bugs or requests.
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
In-app purchases
ACX MOBILE SETUP
No in-app purchases
HP Support Assistant
No in-app purchases
Questions
Is ACX MOBILE SETUP free?
Is HP Support Assistant free?
Do ACX MOBILE SETUP or HP Support Assistant have ads?
Which is updated more often, ACX MOBILE SETUP or HP Support Assistant?
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