Comparison

ACX MOBILE SETUP vs CaptionCall

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ACX MOBILE SETUP

Read full description

The application is to configure ACX Bluetooth reader, the ACX bluetooth reader can be defined in IN or OUT reader, power range from 0 to 255, site key for data communication.

About

CaptionCall

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

Highlights
  • Live call captioning
  • Real-time transcription
  • Customizable display
  • Secure and private
  • Use WiFi or mobile data
  • Voicemail alerts
Features
Read full description

CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team

Screenshots

ACX MOBILE SETUP4 screens
CaptionCall4 screens

Verdict

The call

The clearest difference is update cadence: CaptionCall at fortnightly against ACX MOBILE SETUP's every 2 months. ACX MOBILE SETUP's advantage is iOS requirement (9.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ACX MOBILE SETUP ships an update every 2 months, CaptionCall fortnightly. The most recent releases landed on September 17, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
ACX MOBILE SETUP versus CaptionCall: the parameters behind the verdict, then further details
ParameterACX MOBILE SETUPCaptionCall
PriceFreeFree
Rating—4.8 (3.6K ratings) — better
Positive reviews—74.2% of reviews
Number of ratings—3.6K — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS9.0 — better16.0
Further details — not scored
Size14 MB110 MB
Age rating4+4+
DeveloperMatrix Research LimitedMachineGenius

Bugs and requests

ACX MOBILE SETUP

Not enough reviews yet to summarise bugs or requests.

CaptionCall

Reported bugs

3 issues
  • Login/connection issues
  • Captions not showing up during calls
  • Keypad blocking captions

Requested features

4 requests
  • Automatic language detection and switching
  • Text-to-speech functionality for mute users
  • Customizable tone/volume settings
  • Improved integration with phone dialer

In-app purchases

None

ACX MOBILE SETUP

No in-app purchases

None

CaptionCall

No in-app purchases

Questions

Is ACX MOBILE SETUP free?
ACX MOBILE SETUP is free to download, with no in-app purchases.
Is CaptionCall free?
CaptionCall is free to download, with no in-app purchases.
Do ACX MOBILE SETUP or CaptionCall have ads?
Neither ACX MOBILE SETUP nor CaptionCall shows ads.
Which is updated more often, ACX MOBILE SETUP or CaptionCall?
ACX MOBILE SETUP ships an update every 2 months, and CaptionCall fortnightly. Most recently, ACX MOBILE SETUP was updated on September 17, 2026 and CaptionCall on September 24, 2026.

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