Comparison

YouMail vs CaptionCall

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

YouMail

This app blocks unwanted robocalls and spam texts, offering safer communication. It provides a free tier with basic blocking and a privacy scan, with premium options for enhanced protection and an additional phone number.

Highlights
  • Robocall blocking
  • Spam text blocking
  • Safer visual voicemail
  • Privacy scan for data brokers
  • Call screening
  • Second phone number
Features
Read full description

Protect Your Phone Number. Block Spam Calls. Communicate with Confidence. Your phone number is your digital identity. Every day, scammers, robocallers, spoofed numbers, scam texts, and data brokers use your phone number to reach you or expose your personal information online. YouMail protects your phone number by blocking spam calls, identifying unknown callers, screening suspicious calls, protecting your voicemail, and helping reduce your online exposure so you stay in control of who can reach you. Answer your phone with confidence, not uncertainty. Join more than 13 million people who trust YouMail to block scammers, protect their privacy, and take back control of their phone number. 1. Stop Spam Calls & Robocalls Stop unwanted calls before they interrupt your day. Powered by one of the nation's largest spam intelligence networks, YouMail automatically blocks spam calls, robocalls, spoofed callers, telemarketers, scam callers, and other unwanted calls while helping legitimate callers still reach you. Know who's calling before you answer with powerful Caller ID and Call Screening. Free Features • Spam Call Blocking • Robocall Blocking • Caller ID for Unknown Callers • Scam Text Protection • Privacy Scan to identify exposed personal info • Voicemail Protection Need even more protection? Upgrade for Advanced Protection •Screen unknown calls • Force spammers to prove they are human • Ensure only good calls ring through • Second phone number keeps work and private life separated Advanced Call Screening asks unknown callers to identify themselves before your phone rings, helping you avoid scammers while making sure legitimate callers can still reach you. 2. Protect Your Privacy Online Your phone number shouldn't be easy to find. Data brokers collect and sell your personal information, making it easier for scammers, robocallers, identity thieves, and unwanted callers to reach you. YouMail helps you: • Discover where your personal information is exposed with Privacy Scan • Remove your information from participating data broker websites (Plus) • Reduce your digital footprint • Make it harder for scammers to find your phone number The less information available online, the more control you have over your privacy. 3. Keep Your Phone Number Private Not everyone needs your personal phone number. Whether you're shopping online, selling on Marketplace, dating, traveling, applying for jobs, running a business, or signing up for new services, YouMail helps you protect your privacy with a second phone number. Stay in control by: • Using a second phone number for work or personal use • Keeping your real number private • Screening unknown callers before answering • Separating your personal life from your public life Protection that Fits Your Life Perfect for: Protecting your family from spam calls and scams A professional who can't miss important calls A small business owner managing customer calls A gig worker protecting your personal number Someone tired of spam, robocalls, and unwanted interruptions YouMail helps you answer the calls that matter while blocking the ones that don't. Why Millions Trust YouMail Millions of people trust YouMail because it combines spam protection, caller identification, online privacy, voicemail protection, and second phone numbers in one simple app. Whether you're blocking spam calls, protecting your privacy, removing your personal information from the web, or keeping your phone number private with a second number, YouMail gives you the tools to communicate with confidence. Because your phone should connect you with the people you want to hear from, not the ones you don't. Download YouMail today and discover why more than 15 million people trust YouMail to protect their phone numbers, privacy, and peace of mind.

About

CaptionCall

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

Highlights
  • Live call captioning
  • Real-time transcription
  • Customizable display
  • Secure and private
  • Use WiFi or mobile data
  • Voicemail alerts
Features
Read full description

CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team

Screenshots

YouMail4 screens
CaptionCall4 screens

Verdict

The call

The clearest difference is in-app purchases: CaptionCall at none against YouMail's 12. CaptionCall also leads on ads (none vs shown) and review sentiment (74% vs 42%). YouMail's advantage is ratings volume (99K vs 3.6K) and chart position (#129 vs unranked). On price, rating, update cadence and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. YouMail sells 11 in-app purchases, starting at $7.99 per month. CaptionCall asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for YouMail against 4.8 for CaptionCall. That said, the two scores are not equally well evidenced: YouMail has 99K ratings behind it against 3.6K, so its average is the more settled of the two. Written reviews are what separate them: 42% of YouMail's written reviews are positive against 74% of CaptionCall's.

UpkeepUpdate frequency

YouMail ships an update every 3 weeks, CaptionCall fortnightly. Both last shipped on September 24, 2026.

Scorecard6 real differences · 5 level
YouMail versus CaptionCall: the parameters behind the verdict, then further details
ParameterYouMailCaptionCall
PriceFreeFree
Rating4.7 (99K ratings)4.8 (3.6K ratings) — better
Positive reviews41.8% of reviews74.2% of reviews — better
Number of ratings99K — better3.6K
Update frequencyEvery 3 weeksFortnightly — better
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#129 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better16.0
Further details — not scored
Size227 MB110 MB
Age rating4+4+
DeveloperYouMail, Inc.MachineGenius

Customer experience

YouMail

All ratings99,014 ratings
Positive92.7%
Neutral3.6%
Negative3.7%
Written reviews445 reviews
Positive41.8%
Neutral8.3%
Negative49.9%

CaptionCall

All ratings3,565 ratings
Positive96.5%
Neutral1.3%
Negative2.2%
Written reviews159 reviews
Positive74.2%
Neutral6.9%
Negative18.9%

User reviews

YouMail

From 99K App Store ratings

What we love

  • 🚀 Great app, blocks spam calls
  • 👍 Customizable greetings and voicemail
  • 🚀 Effective at reducing spam calls
  • 👍 User-friendly and easy to set up
  • 👍 Helpful for older family members

Room to improve

  • 🐛 Syncing issues, need to re-download app
  • 🐛 Clumsy and not fully seamless
  • 🔋 Drains battery and adds charges
  • 🐛 Blocks wanted calls from certain numbers
  • 🔒 Privacy concerns, accesses contacts

CaptionCall

From 3.6K App Store ratings

What we love

  • 👍 Great captioning quality
  • 🚀 Fast and accurate transcription
  • 🔓 Ability to use own phone number
  • 💡 Saves call transcripts for reference
  • 👍 Helpful for hearing-impaired users

Room to improve

  • 🐛 Occasional dropped calls
  • 🐛 Inconsistent performance
  • 🔒 Privacy concerns with personal data
  • 🐛 Caller ID issues
  • 🐛 Difficulty with voicemail

Bugs and requests

YouMail

Reported bugs

3 issues
  • Syncing issues with spam list
  • Inability to deactivate or reactivate service
  • Blocks wanted calls from certain numbers

Requested features

3 requests
  • Ability to block spam texts
  • More granular control over blocked numbers
  • Improved integration with phone's native features

CaptionCall

Reported bugs

3 issues
  • Login/connection issues
  • Captions not showing up during calls
  • Keypad blocking captions

Requested features

4 requests
  • Automatic language detection and switching
  • Text-to-speech functionality for mute users
  • Customizable tone/volume settings
  • Improved integration with phone dialer

In-app purchases

11 purchases

YouMail

Subscriptions11
  • YouMail Plus2 variants$7.991 Month
  • YouMail Plus (inactive)$7.991 Month
  • YouMail Plus FT7 Days trial$7.991 Month
Show 8 more
  • YouMail Essentials$14.991 Month
  • YouMail Solo (inactive)1 Month trial$17.991 Month
  • YouMail Complete$24.991 Month
  • YouMail Plus$71.991 Year
  • YouMail Plus (inactive)$71.991 Year
  • YouMail Plus FT7 Days trial$71.991 Year
  • YouMail Essentials$144.991 Year
  • YouMail Solo (inactive)1 Year trial$179.991 Year
None

CaptionCall

No in-app purchases

Questions

Is YouMail free?
YouMail is free to download, with in-app purchases available.
Is CaptionCall free?
CaptionCall is free to download, with no in-app purchases.
Which has better reviews, YouMail or CaptionCall?
CaptionCall is rated higher. YouMail averages 4.7 out of 5 from 99K ratings, while CaptionCall averages 4.8 from 3.6K ratings.
Do YouMail or CaptionCall have ads?
YouMail shows ads; CaptionCall does not.
Which is updated more often, YouMail or CaptionCall?
YouMail ships an update every 3 weeks, and CaptionCall fortnightly. Most recently, YouMail was updated on September 24, 2026 and CaptionCall on September 24, 2026.

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