Comparison

Shopify Inbox vs Kumar Electrical CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shopify Inbox

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

Highlights
  • Sell products and discounts via chat
  • Automated message responses
  • Track shopping cart activity
  • Assign chats to staff
  • Manage conversations from multiple channels
  • Send order updates via email
Features
Read full description

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

About

Kumar Electrical CRM

Read full description

This application use to connect with our window application , we having 10+ windows application customer they need to use in mobile also that's the reason we are creating this application , There is no paid content in this application This app feature down below, This app Mainly Used to send Quotation for Against of customer enquiry using What'sapp and Emails Dashboard - This screen used for how may pending enquiry and Completed Count and info show User- This screen used to create new user and login credentials Company- This screen used to create company info Department- This screen used to create user department Designation - This screen used to create user Designation Brand- this screen used create product brand Product Category - This screen used to create Product category Product Detail -This screen used to create Product Detail UOM- This screen used to create Product Unit of Measure Tax - This screen used to create Product Tax per Document - This screen used to store already Having Quotation Terms and condition - This screen used to create terms and condition for Company Bank -This Screen used to create Bank info for Company Enquiry-This screen we are display they customer chat history using what'sapp api , they purchased api for this specific application, this screen main use to interaction with customer to send our product info and Quotation to send what'sapp throw our application using what's api

Screenshots

Shopify Inbox4 screens
Kumar Electrical CRM4 screens

Verdict

The call

The clearest difference is device support: Shopify Inbox at 3 against Kumar Electrical CRM's —. Kumar Electrical CRM's advantage is iOS requirement (13.0 vs 15.1). On price and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard2 real differences · 8 level
Shopify Inbox versus Kumar Electrical CRM: the parameters behind the verdict, then further details
ParameterShopify InboxKumar Electrical CRM
PriceFreeFree
Rating4.8 (13K ratings) — better—
Positive reviews58.1% of reviews—
Number of ratings13K — better—
Update frequencyFortnightly—
AdsNo—
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — better—
Requires iOS15.113.0 — better
Further details — not scored
Size41 MB19 MB
Age rating4+4+
DeveloperShopify Inc.Mohd Salahuddin

Bugs and requests

Shopify Inbox

Reported bugs

3 issues
  • Notifications not working properly
  • Persistent 'unread' notifications even after messages are read
  • Inability to switch between multiple store accounts

Requested features

5 requests
  • Ability to set store hours and availability
  • Option to forward chat logs and customer info via email
  • Bulk archive/delete of old chat messages
  • Integration with WhatsApp Business
  • Ability to send and receive images/files in chat

Kumar Electrical CRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Shopify Inbox

No in-app purchases

None

Kumar Electrical CRM

No in-app purchases

Questions

Is Shopify Inbox free?
Shopify Inbox is free to download, with no in-app purchases.
Is Kumar Electrical CRM free?
Kumar Electrical CRM is free to download, with no in-app purchases.

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