Shopify Inbox vs Windcave Proxy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shopify Inbox
Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.
- Sell products and discounts via chat
- Automated message responses
- Track shopping cart activity
- Assign chats to staff
- Manage conversations from multiple channels
- Send order updates via email
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About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Windcave Proxy
This application acts as a network proxy for payment terminals, enabling them to process transactions using a mobile device's internet connection. It supports both direct terminal connections and web-initiated payment requests, ensuring transaction completion even when the phone is locked.
- Connects to terminals via Bluetooth LE
- Uses mobile network for transactions
- Supports HIT transactions
- Background operation for locked phones
- Payment security tracking
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This app serves the Terminals of Windcave. The app connects to a Terminal through Bluetooth Low Energy and then accesses the Windcave service through the mobile phone's network so that the Terminal can complete transactions. We also support HIT transactions, which are payment requests initiated from web pages or other platforms. To support this function even when the phone is locked, we need to request Location Permission, so we can track your location for payment security reasons in the background which can affect battery life.
Screenshots
Verdict
The clearest difference is ratings volume: Shopify Inbox at 13K against Windcave Proxy's 1. Shopify Inbox also leads on update cadence (fortnightly vs monthly). Windcave Proxy's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Windcave Proxy holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 1, so its average is the more settled of the two.
Shopify Inbox ships an update fortnightly, Windcave Proxy monthly. The most recent releases landed on September 27, 2026 and September 10, 2026 respectively.
| Parameter | Shopify Inbox | Windcave Proxy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (13K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 58.0% of reviews | — |
| Number of ratings | 13K — better | 1 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.7 |
| Further details — not scored | ||
| Size | 41 MB | 1 MB |
| Age rating | +4 | 4+ |
| Developer | Shopify Inc. | Windcave Limited |
Customer experience
Shopify Inbox
Windcave Proxy
Bugs and requests
Shopify Inbox
Reported bugs
3 issues- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts
Requested features
5 requests- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat
Windcave Proxy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Shopify Inbox
No in-app purchases
Windcave Proxy
No in-app purchases
Questions
Is Shopify Inbox free?
Is Windcave Proxy free?
Which has better reviews, Shopify Inbox or Windcave Proxy?
Do Shopify Inbox or Windcave Proxy have ads?
Which is updated more often, Shopify Inbox or Windcave Proxy?
Other comparisons
