Shopify Inbox vs Pizi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shopify Inbox
Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.
- Sell products and discounts via chat
- Automated message responses
- Track shopping cart activity
- Assign chats to staff
- Manage conversations from multiple channels
- Send order updates via email
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About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Pizi
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Lacking inspiration to create your product pages and don’t have time to manage it? Pizi is the app you need to revolutionize your ecommerce experience. Take a photo, and let Pizi generate a complete, professional product page in less than 45 seconds. Designed for ecommerce entrepreneurs, Pizi helps you enhance your online presence by creating unique and product-specific pages. Save an average of 1 hour and 20 minutes per product page with Pizi. Enjoy studio-quality photo edits and expertly crafted, SEO-optimized written content, and export your product descriptions directly to your online store. Pizi is your ultimate tool to boost sales and focus on growing your business. Pizi is free for WiziShop customers and available in 10 languages: French, English, Spanish, Italian, Portuguese, German, Dutch, Chinese, Russian, and Japanese. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy policy: https://pizi.app/legal-notice
Screenshots
Verdict
The clearest difference is in-app purchases: Shopify Inbox at none against Pizi's 3. Pizi's advantage is iOS requirement (13.0 vs 15.1). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Pizi sells 3 in-app purchases, starting at $2.99 per 7 days. Shopify Inbox asks for nothing beyond the download.
Shopify Inbox ships an update fortnightly, Pizi every 10 days. The most recent releases landed on October 28, 2026 and October 25, 2026 respectively.
| Parameter | Shopify Inbox | Pizi |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (13K ratings) — better | — |
| Positive reviews | 58.1% of reviews | — |
| Number of ratings | 13K — better | — |
| Update frequency | Fortnightly | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 41 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Shopify Inc. | WiziShop |
Bugs and requests
Shopify Inbox
Reported bugs
3 issues- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts
Requested features
5 requests- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat
Pizi
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Shopify Inbox
No in-app purchases
Pizi
- Pizi Weekly$2.997 Days
- Pizi Monthly$17.991 Month
- Pizi Annual$89.991 Year
