OAK 311 vs FixItMarin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OAK 311
Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.
- Report non-emergency issues
- Attach photos to reports
- Automatic or manual GPS location
- Follow and comment on issues
- Receive action notifications
- Connect to city social media
- View city news and events
Read full descriptionHide full description
OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
FixItMarin
Report non-emergency community issues and request county services. Quickly submit problems with photos and locations, and track their resolution. Helps keep your community safe and clean.
- Report non-emergency issues
- Request county services
- Add photos and locations
- Track issue updates
- Supports unincorporated Marin County
Read full descriptionHide full description
You find it. We fix it. FixItMarin is Marin County’s official app for reporting non-emergency issues and requesting county services. If you see a problem in your community, you can help fix it. With FixItMarin, you can quickly report issues, add photos and locations, and track updates as the County responds. Report issues like: * Potholes and roadway hazards * Illegal dumping (trash, tires, hazardous waste) * Fallen branches or trees * Missing or damaged street signs * Park and unpermitted construction concerns FixItMarin currently supports unincorporated areas of Marin County. For emergencies or immediate danger to life or property, always call 911. Together, we can keep Marin County safe, clean, and working.
Screenshots
Verdict
The clearest difference is rating: FixItMarin at 5.0 against OAK 311's 4.4. FixItMarin also leads on update cadence (every 5 weeks vs every 3 months) and device support (3 vs 1). OAK 311's advantage is ratings volume (696 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FixItMarin holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: OAK 311 has 696 ratings behind it against 1, so its average is the more settled of the two.
OAK 311 ships an update every 3 months, FixItMarin every 5 weeks. The most recent releases landed on October 24, 2026 and October 10, 2026 respectively.
| Parameter | OAK 311 | FixItMarin |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (696 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 30.6% of reviews | — |
| Number of ratings | 696 — better | 1 |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 145 MB | 126 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Oakland | GOGov, Inc. |
Customer experience
OAK 311
FixItMarin
Bugs and requests
OAK 311
Reported bugs
9 issues- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate
Show 4 moreShow fewer
- App becomes unresponsive during signup
- App freezes when reopening cases with photos
- Network errors preventing report submission
- Incorrect city auto-fill using zip codes
Requested features
7 requests- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location
Show 2 moreShow fewer
- Improved error messaging on submission failures
- Case closure functionality by users
FixItMarin
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OAK 311
No in-app purchases
FixItMarin
No in-app purchases
