vSite AR vs Esri Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
vSite AR
This app provides real-time visibility into subsurface infrastructure projects, simplifying documentation and tracking with AI and AR tools. It helps teams manage progress, quantities, and profitability, reducing errors and delays.
- Real-time project visibility
- AR visualization of drawings and data
- 3D capture of test pits and as-builts
- Automated production and cost tracking
- AI-powered QA/QC and alerts
- Seamless collaboration across teams
- Integration with leading construction platforms
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Construction Management for Subsurface Infrastructure Real-time visibility into progress, quantities, and profitability. vSite simplifies and de-risks underground utility work by making it easy to understand, document, and track projects in the field. On the back end, it delivers real-time insights—powered by AI, AR, and phone-based 3D capture—to keep quantities, costs, and updates accurate and current. What teams can do with vSite: - Get instant answers in the field — open the latest drawings and utility data, visualize with AR, and capture 3D test pits/as-builts in minutes. - Track production & costs automatically — reconcile utilization, quantities, and spend against estimates without spreadsheets. - Stay on schedule with fewer errors — AI-powered QA/QC, tolerance checks, and alerts reduce rework and delays. - Collaborate seamlessly — owners, engineers, locators, and contractors work from the same source of truth via web and mobile. A single easy-to-use toolbox: Stop juggling scanning apps, data collectors, BIM viewers, time sheets, and CSV exports. vSite unifies them into a single, intuitive platform that integrates with Autodesk Construction Cloud, Bentley iTwin, Esri ArcGIS, and other leading systems, simplifying your stack and boosting efficiency. AI-Powered efficiency, AR-grade precision: vSite’s AI automates manual documentation and performs real-time quality checks, while construction-grade AR guides field operations with trench-ready accuracy. Used on hundreds of utility projects, vSite helps teams track progress, ensure quality, reduce line-strike risk, and prevent delays, so jobs finish on time and on budget.Take your infrastructure projects to the next level with vSite AR. Download today!
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
Screenshots
Verdict
The clearest difference is ratings volume: Esri Support at 33 against vSite AR's 5. vSite AR's advantage is review sentiment (33% vs 25%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for vSite AR against 4.5 for Esri Support. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 33% of vSite AR's written reviews are positive against 25% of Esri Support's.
vSite AR ships an update every 11 days, Esri Support every 2 weeks. The most recent releases landed on September 15, 2026 and September 23, 2026 respectively.
| Parameter | vSite AR | Esri Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (5 ratings) | 4.5 (33 ratings) — better |
| Positive reviews | 33.3% of reviews — better | 25.0% of reviews |
| Number of ratings | 5 | 33 — better |
| Update frequency | Every 11 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.1 | 15.6 — better |
| Further details — not scored | ||
| Size | 185 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | vGIS Inc. | ESRI |
Customer experience
vSite AR
Esri Support
In-app purchases
vSite AR
No in-app purchases
Esri Support
No in-app purchases
