Comparison

HID Reader Manager vs System Surveyor 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HID Reader Manager

This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.

Highlights
  • Configure reader settings
  • Upgrade reader firmware
  • Inspect and export reader status
  • Enable Bluetooth support
  • Enable OSDP support
Features
Read full description

HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information.  If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience.  If Location is not enabled communication to readers will not function.

About

System Surveyor 2.0

Design and plan physical security systems with this app. Upload floor plans, add device icons with coverage areas, capture photos, and automate a bill of materials. Collaborate with others and generate professional reports without paper.

Highlights
  • Upload floor plans or use Google Maps
  • Drag-and-drop security device icons
  • Capture photos and associate with elements
  • Automate bill of materials
  • Real-time collaboration
  • Offline mode for field use
  • Generate professional PDF reports
Features
Read full description

System Surveyor 2.0 is the next generation of the security industry’s favorite mobile app for site surveys and physical security system design. Upload a floor plan in minutes, scale it, drag-and-drop pre-made icons of security devices showing coverage areas, instantly capture photos, automate a bill of materials and collaborate to build an accurate, detailed physical security system. You’ll look professional and save time without the hassle of paper floor plans, photo uploads, and emailing PDFs. Sign Up: https://systemsurveyor.com/free-trial-8 Thousands of users use System Surveyor’s security system design software to design, plan, budget, implement and maintain life-cycle electronic security systems, low voltage systems and other technology systems and devices without relying on CAD. *NEW* Entirely redesigned, modernized app that makes the best-in-class site survey and security system design app even better for streamlining accurate, professional physical security system designs, proposals and lifecycle documentation. *NEW* Updated, refreshed intuitive User Interface for easy, seamless site surveys to capture all details in one place. *NEW* Higher resolution floor plans and Google Earth map integrations make security system designs fast, accurate and professional. *NEW* Improved Drawing Tools allow users to apply, modify shapes, lines & text quickly and easily. *NEW* Improved interactions allow users to move seamlessly between elements to adjust coverage areas or view element details. Top Features: SITE SURVEYS +Upload Floor Plans or use Google Maps™ integration +Drag & drop prebuilt security device icons and view area of coverage +Take photos and immediately associate them to security system elements and icons +Capture requirements specific to the security device +Offline mode for use in the field & quickly synchronize to the cloud for secure access SYSTEM DESIGN & BUDGETING +Design and connect various security system types +Use the enhanced Camera Advisor™ to select the right video surveillance camera with more resolution option and reverse calculations to determine pixels on target for a given camera resolution +Select your favorite security equipment brands or build product packages and accessories +Automate security system design budgets with labor and device costs, set thresholds COLLABORATION +Invite internal and external participants for real-time security system design collaboration +Set user permissions with read and write capabilities +Share quality, professional reports +Invite Guest Users for subcontracting or other partnerships AUTOMATE A BILL OF MATERIALS +Drag, drop and automate a BOM +Add security device accessories +Export Element list to a spreadsheet, or third party applications via an API REPORTING +Professional, pre-packaged PDF reports +Excel exports +Branded reports +Share via platform securely INFOMASK for SECURE DEVICE INFORMATION +Capture and encrypt with permission-based access +IP Addresses, Passwords and key device information +Associated directly with mapped security devices LIFE-CYCLE MAINTENANCE & DIGITAL AS-BUILTS +Capture details for security device and system maintenance and inspection +Set critical dates for installation, maintenance or warranty expiration dates SYSTEM TYPES WITH PRE-BUILT ELEMENT ICONS: Electronic security, access control, video surveillance CCTV, intrusion detection, audio/visual, fire alarm, IT, healthcare systems, cable infrastructure, communications, building management, facility equipment and more. BENEFITS: System Integrators reduce sales cycles with decision-ready proposals going from days to hours. Technology managers share security system designs with stakeholders, improve budgeting, planning, and asset management. Improve collaboration across the ecosystem to deliver better physical security systems.

Screenshots

HID Reader Manager4 screens
System Surveyor 2.02 screens

Verdict

The call

The clearest difference is rating: System Surveyor 2.0 at 3.7 against HID Reader Manager's 2.6. System Surveyor 2.0 also leads on review sentiment (25% vs 12%) and update cadence (monthly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

System Surveyor 2.0 holds the better App Store score, 3.7 against 2.6. Both are backed by a comparable volume of ratings — 26 and 15 respectively. Written reviews point the same way: 12% of HID Reader Manager's written reviews are positive against 25% of System Surveyor 2.0's.

UpkeepUpdate frequency

HID Reader Manager ships an update every 2 months, System Surveyor 2.0 monthly. The most recent releases landed on October 12, 2026 and October 6, 2026 respectively.

Scorecard3 real differences · 7 level
HID Reader Manager versus System Surveyor 2.0: the parameters behind the verdict, then further details
ParameterHID Reader ManagerSystem Surveyor 2.0
PriceFreeFree
Rating2.6 (26 ratings)3.7 (15 ratings) — better
Positive reviews11.5% of reviews25.0% of reviews — better
Number of ratings26 — better15
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.0
Further details — not scored
Size258 MB105 MB
Age rating4+4+
DeveloperHID GlobalSystem Surveyor, Inc.

Customer experience

HID Reader Manager

All ratings26 ratings
Positive38.5%
Neutral0.0%
Negative61.5%
Written reviews26 reviews
Positive11.5%
Neutral3.8%
Negative84.6%

System Surveyor 2.0

All ratings15 ratings
Positive60.0%
Neutral6.7%
Negative33.3%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

In-app purchases

None

HID Reader Manager

No in-app purchases

None

System Surveyor 2.0

No in-app purchases

Questions

Is HID Reader Manager free?
HID Reader Manager is free to download, with no in-app purchases.
Is System Surveyor 2.0 free?
System Surveyor 2.0 is free to download, with no in-app purchases.
Which has better reviews, HID Reader Manager or System Surveyor 2.0?
System Surveyor 2.0 is rated higher. HID Reader Manager averages 2.6 out of 5 from 26 ratings, while System Surveyor 2.0 averages 3.7 from 15 ratings.
Do HID Reader Manager or System Surveyor 2.0 have ads?
Neither HID Reader Manager nor System Surveyor 2.0 shows ads.
Which is updated more often, HID Reader Manager or System Surveyor 2.0?
HID Reader Manager ships an update every 2 months, and System Surveyor 2.0 monthly. Most recently, HID Reader Manager was updated on October 12, 2026 and System Surveyor 2.0 on October 6, 2026.

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