ECOVACS HOME vs Narwal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ECOVACS HOME
Control your robotic vacuum cleaner remotely with advanced features. Schedule cleanings, set virtual boundaries, customize cleaning areas, and receive real-time cleaning status updates. Integrates with voice assistants for hands-free operation.
- Remote start, pause, and stop cleaning
- Set cleaning schedules
- Create virtual boundaries (no-go zones)
- Customize cleaning areas
- View real-time cleaning map
- Voice assistant integration (Alexa, Google Home)
Read full descriptionHide full description
ECOVACS HOME debuts! With awesome connected features, our latest App allows you to control your DEEBOT anytime, anywhere, and takes your cleaning experience to a new level. By connecting to your DEEBOT, you can: • Start, pause, or stop cleaning • Set a regular cleaning schedule • Set voice report, suction power, and Do-Not-Disturb time* • Receive notifications from your Wi-Fi enabled robot* • Share DEEBOT with your friends through multiple accounts* • Receive software and firmware updates* • Access instruction manuals, video tutorials and FAQs, and contact customer service And you can do much more with your advanced mapping DEEBOT (powered by Smart Navi™ Technology): • Set up Virtual Boundary™ to create no-go zones* • Use Custom Cleaning to customize any cleaning area you want* • View real-time stats from the visual map of your home, areas cleaned, and cleaning time* • Adjust water flow level when DEEBOT is mopping (Robots with mopping function only)* *Features vary with models. Go to ecovacs.com to see detailed features of your model. Plus, you can control your DEEBOT with simple commands through Amazon Alexa and Google Home**. **Smart Home commands are available only in some countries/regions. *** App permissions*** The application service requires the following permissions on your phone. For optional permissions, if they are not accessed, the related features will not be available, but it will not affect the basic using of the App. [Required Permissions] / [Optional Permissions] -Location: Used for device networking, discovering nearby devices, and obtaining WiFi information currently connected to the mobile device. -Camera: Scan the QR code on the Robot for networking, and scan the sharing code for device sharing. -Photos and Videos(Storage): Used for changing profile pictures, posting image comments, and online customer service providing feedback via images. -Microphone: Audio and video call feature for customer service and Robot Video Manager. -Bluetooth: Used for connecting devices via Bluetooth, enabling network configuration and robot controlling. -Nearby Devices: Used for scanning and discovering nearby Bluetooth devices during network configuration. -WLAN: Used for connecting to the Wi-Fi hotspot emitted by the device for network configuration. -Notifications: Used for sending device and system notification messages to users. -Local Network: Used to enable local network access on iOS devices, allowing connection to the Wi-Fi hotspot released by the device during network configuration. -Music and audio: Audio and video call feature for customer service and Robot Video Manager. Requirements: Wi-Fi with 2.4 GHz or 2.4/5 GHz mixed band support only Mobile device with Apple iOS 10.0 or later Need help? Visit ecovacs.com for more information or to contact our customer service team.
Narwal
Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.
- Remote control and monitoring
- Multiple cleaning modes
- Customized cleaning plans
- Spot cleaning functionality
- Map management with no-go zones
- Customized cleaning reports
Read full descriptionHide full description
The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
Screenshots
Verdict
The clearest difference is rating: ECOVACS HOME at 4.6 against Narwal's 3.7. ECOVACS HOME also leads on ratings volume (56K vs 625) and review sentiment (55% vs 42%). Narwal's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ECOVACS HOME holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: ECOVACS HOME has 56K ratings behind it against 625, so its average is the more settled of the two. Written reviews point the same way: 55% of ECOVACS HOME's written reviews are positive against 42% of Narwal's.
ECOVACS HOME ships an update every 3 weeks, Narwal every 2 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | ECOVACS HOME | Narwal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (56K ratings) — better | 3.7 (625 ratings) |
| Positive reviews | 55.2% of reviews — better | 41.8% of reviews |
| Number of ratings | 56K — better | 625 |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod, Apple Watch | iPhone, iPod, Apple Watch |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 324 MB | 322 MB |
| Age rating | 4+ | 4+ |
| Developer | Ecovacs | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. |
Customer experience
ECOVACS HOME
Narwal
User reviews
ECOVACS HOME
From 56K App Store ratingsWhat we love
- 🚀 Great cleaning performance
- 🤖 Helpful robot assistant
- 📊 Detailed mapping and scheduling
- 🧹 Effective vacuuming and mopping
- 🔌 Automatic self-emptying
Room to improve
- 🐛 Unreliable mapping and navigation
- 🤯 Frustrating app experience
- 💤 Inconsistent cleaning coverage
- 🔄 Frequent need to remap
- 🔧 Maintenance issues and breakdowns
Narwal
From 625 App Store ratingsWhat we love
- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets
Room to improve
- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates
Bugs and requests
ECOVACS HOME
Reported bugs
5 issues- Maps frequently get corrupted or lost
- App crashes and freezes
- Scheduled cleanings fail to execute properly
- Vacuum gets stuck or lost, unable to return to dock
- Sensor and wheel issues cause navigation problems
Requested features
6 requests- Allow custom room labeling
- Improve map editing capabilities
- Add ability to resume interrupted cleanings
- Provide map backup and restore functionality
- Enhance voice control and integration
Show 1 moreShow fewer
- Optimize for multi-floor cleaning
Narwal
Reported bugs
6 issues- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck
Show 1 moreShow fewer
- Compatibility issues with newer iOS versions
Requested features
7 requests- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app
Show 2 moreShow fewer
- Improved notification system and status updates
- Easier access to maintenance information and reminders
In-app purchases
ECOVACS HOME
No in-app purchases
Narwal
No in-app purchases








