Comparison

ECOVACS HOME vs Narwal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ECOVACS HOME

Control your robotic vacuum cleaner remotely with advanced features. Schedule cleanings, set virtual boundaries, customize cleaning areas, and receive real-time cleaning status updates. Integrates with voice assistants for hands-free operation.

Highlights
  • Remote start, pause, and stop cleaning
  • Set cleaning schedules
  • Create virtual boundaries (no-go zones)
  • Customize cleaning areas
  • View real-time cleaning map
  • Voice assistant integration (Alexa, Google Home)
Features
Read full description

ECOVACS HOME debuts! With awesome connected features, our latest App allows you to control your DEEBOT anytime, anywhere, and takes your cleaning experience to a new level. By connecting to your DEEBOT, you can: • Start, pause, or stop cleaning • Set a regular cleaning schedule • Set voice report, suction power, and Do-Not-Disturb time* • Receive notifications from your Wi-Fi enabled robot* • Share DEEBOT with your friends through multiple accounts* • Receive software and firmware updates* • Access instruction manuals, video tutorials and FAQs, and contact customer service And you can do much more with your advanced mapping DEEBOT (powered by Smart Navi™ Technology): • Set up Virtual Boundary™ to create no-go zones* • Use Custom Cleaning to customize any cleaning area you want* • View real-time stats from the visual map of your home, areas cleaned, and cleaning time* • Adjust water flow level when DEEBOT is mopping (Robots with mopping function only)* *Features vary with models. Go to ecovacs.com to see detailed features of your model. Plus, you can control your DEEBOT with simple commands through Amazon Alexa and Google Home**. **Smart Home commands are available only in some countries/regions. *** App permissions*** The application service requires the following permissions on your phone. For optional permissions, if they are not accessed, the related features will not be available, but it will not affect the basic using of the App. [Required Permissions] / [Optional Permissions] -Location: Used for device networking, discovering nearby devices, and obtaining WiFi information currently connected to the mobile device. -Camera: Scan the QR code on the Robot for networking, and scan the sharing code for device sharing. -Photos and Videos(Storage): Used for changing profile pictures, posting image comments, and online customer service providing feedback via images. -Microphone: Audio and video call feature for customer service and Robot Video Manager. -Bluetooth: Used for connecting devices via Bluetooth, enabling network configuration and robot controlling. -Nearby Devices: Used for scanning and discovering nearby Bluetooth devices during network configuration. -WLAN: Used for connecting to the Wi-Fi hotspot emitted by the device for network configuration. -Notifications: Used for sending device and system notification messages to users. -Local Network: Used to enable local network access on iOS devices, allowing connection to the Wi-Fi hotspot released by the device during network configuration. -Music and audio: Audio and video call feature for customer service and Robot Video Manager. Requirements: Wi-Fi with 2.4 GHz or 2.4/5 GHz mixed band support only Mobile device with Apple iOS 10.0 or later Need help? Visit ecovacs.com for more information or to contact our customer service team.

About

Narwal

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

Highlights
  • Remote control and monitoring
  • Multiple cleaning modes
  • Customized cleaning plans
  • Spot cleaning functionality
  • Map management with no-go zones
  • Customized cleaning reports
Features
Read full description

The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!

Screenshots

ECOVACS HOME4 screens
Narwal4 screens

Verdict

The call

The clearest difference is rating: ECOVACS HOME at 4.6 against Narwal's 3.7. ECOVACS HOME also leads on ratings volume (56K vs 625) and review sentiment (55% vs 42%). Narwal's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ECOVACS HOME holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: ECOVACS HOME has 56K ratings behind it against 625, so its average is the more settled of the two. Written reviews point the same way: 55% of ECOVACS HOME's written reviews are positive against 42% of Narwal's.

UpkeepUpdate frequency

ECOVACS HOME ships an update every 3 weeks, Narwal every 2 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 5 level
ECOVACS HOME versus Narwal: the parameters behind the verdict, then further details
ParameterECOVACS HOMENarwal
PriceFreeFree
Rating4.6 (56K ratings) — better3.7 (625 ratings)
Positive reviews55.2% of reviews — better41.8% of reviews
Number of ratings56K — better625
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPod, Apple WatchiPhone, iPod, Apple Watch
Requires iOS15.115.1
Further details — not scored
Size324 MB322 MB
Age rating4+4+
DeveloperEcovacsYunjing Intelligence Innovation (Shenzhen) Co., Ltd.

Customer experience

ECOVACS HOME

All ratings56,915 ratings
Positive90.8%
Neutral3.1%
Negative6.1%
Written reviews4,027 reviews
Positive55.2%
Neutral9.6%
Negative35.2%

Narwal

All ratings617 ratings
Positive64.8%
Neutral5.7%
Negative29.5%
Written reviews383 reviews
Positive41.8%
Neutral9.4%
Negative48.8%

User reviews

ECOVACS HOME

From 56K App Store ratings

What we love

  • 🚀 Great cleaning performance
  • 🤖 Helpful robot assistant
  • 📊 Detailed mapping and scheduling
  • 🧹 Effective vacuuming and mopping
  • 🔌 Automatic self-emptying

Room to improve

  • 🐛 Unreliable mapping and navigation
  • 🤯 Frustrating app experience
  • 💤 Inconsistent cleaning coverage
  • 🔄 Frequent need to remap
  • 🔧 Maintenance issues and breakdowns

Narwal

From 625 App Store ratings

What we love

  • 🚀 Great machine, easy to operate
  • 👍 Dependable and helps with allergies
  • 💡 Excellent app and device
  • 👍 Fantastic cleaning performance
  • 👍 Seamless on hardwood and carpets

Room to improve

  • 🐛 Mapping and room splitting issues
  • 🐛 Connectivity problems with app
  • 🐛 Buggy and unstable app
  • 🐛 Difficult to use app interface
  • 🐛 Lack of push notifications and status updates

Bugs and requests

ECOVACS HOME

Reported bugs

5 issues
  • Maps frequently get corrupted or lost
  • App crashes and freezes
  • Scheduled cleanings fail to execute properly
  • Vacuum gets stuck or lost, unable to return to dock
  • Sensor and wheel issues cause navigation problems

Requested features

6 requests
  • Allow custom room labeling
  • Improve map editing capabilities
  • Add ability to resume interrupted cleanings
  • Provide map backup and restore functionality
  • Enhance voice control and integration
Show 1 more
  • Optimize for multi-floor cleaning

Narwal

Reported bugs

6 issues
  • App crashes and freezes
  • Connectivity issues between app and robot
  • Mapping errors and inability to edit maps
  • Unreliable scheduling and cleaning tasks
  • Unexpected robot behavior and getting stuck
Show 1 more
  • Compatibility issues with newer iOS versions

Requested features

7 requests
  • Ability to split rooms and create custom zones
  • Improved mapping and room editing features
  • More scheduling options (e.g., every 2 weeks, monthly)
  • Integration with voice assistants
  • Ability to order replacement parts directly from the app
Show 2 more
  • Improved notification system and status updates
  • Easier access to maintenance information and reminders

In-app purchases

None

ECOVACS HOME

No in-app purchases

None

Narwal

No in-app purchases

Questions

Is ECOVACS HOME free?
ECOVACS HOME is free to download, with no in-app purchases.
Is Narwal free?
Narwal is free to download, with no in-app purchases.
Which has better reviews, ECOVACS HOME or Narwal?
ECOVACS HOME is rated higher. ECOVACS HOME averages 4.6 out of 5 from 56K ratings, while Narwal averages 3.7 from 625 ratings.
Do ECOVACS HOME or Narwal have ads?
ECOVACS HOME shows ads; Narwal does not.
Which is updated more often, ECOVACS HOME or Narwal?
ECOVACS HOME ships an update every 3 weeks, and Narwal every 2 weeks. Most recently, ECOVACS HOME was updated on October 26, 2026 and Narwal on October 25, 2026.

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