myPhonak vs Hearing Remote
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myPhonak
This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.
- Remote hearing aid control
- Personalized sound adjustments
- Pre-defined listening programs
- Live remote support
- Health data tracking (steps, wearing time)
- Battery level monitoring
- Cleaning reminders
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The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) • Phonak Naída™ L-M I (Infinio) • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) • Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Hearing Remote
This app offers discreet control over hearing aid settings like volume and programs. It provides a virtual guide for daily maintenance, allows remote adjustments from hearing care providers, and tracks listening environments and activity levels. It also includes a feature to locate misplaced devices.
- Volume and program control
- Virtual hearing aid guide
- Remote adjustments from provider
- Lifestyle data tracking
- Find my Devices feature
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Say hello to Hearing Remote and experience a life where hearing is not just about what you hear but how you hear it. With quick and seamless navigation, the Hearing Remote app allows you to easily and discretely make the adjustments you need in the moment. From volume control to programs that you can select and customize, you choose how to personalize your experience! Feel confident in your hearing journey knowing that Hearing Remote provides you with: Everyday Support Confidently manage the day-to-day maintenance of your hearing aids with the help of Tutor, your personalized virtual hearing aid guide that delivers helpful tips, reminders and advice straight to your smartphone. Connected Care Receive remote adjustments from your hearing care provider to fine tune your listening experience, without having to wait for your next appointment. Lifestyle Data Feel empowered with lifestyle data that monitors your wearing time, time spent in different listening environments and your level of physical activity. Find my Devices Gain peace of mind knowing you can track down misplaced hearing aids with Find my Devices.
Screenshots
Verdict
The clearest difference is ratings volume: myPhonak at 121K against Hearing Remote's 4.7K. myPhonak also leads on update cadence (every 2 months vs every 5 months) and chart position (#56 vs unranked). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for myPhonak against 4.4 for Hearing Remote. That said, the two scores are not equally well evidenced: myPhonak has 121K ratings behind it against 4.7K, so its average is the more settled of the two. Written reviews are what separate them: 31% of myPhonak's written reviews are positive against 24% of Hearing Remote's.
myPhonak ships an update every 2 months, Hearing Remote every 5 months. Both last shipped on September 25, 2026.
| Parameter | myPhonak | Hearing Remote |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (121K ratings) | 4.4 (4.7K ratings) |
| Positive reviews | 31.0% of reviews — better | 23.6% of reviews |
| Number of ratings | 121K — better | 4.7K |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #56 — better | — |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 200 MB | 223 MB |
| Age rating | 17+ | 17+ |
| Developer | Sonova AG | Sonova AG |
Customer experience
myPhonak
Hearing Remote
User reviews
myPhonak
From 121K App Store ratingsWhat we love
- 🚀 Excellent sound quality
- 👍 Customizable settings
- 🚀 Quick Bluetooth connectivity
- 👍 Helpful customer support
Room to improve
- 🐛 Unreliable Bluetooth connection
- 🐛 Settings not saved consistently
- 🐛 Frequent app crashes
- 🔋 Drains phone battery
- 🐛 Pairing issues with multiple devices
Hearing Remote
From 4.7K App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Useful for adjusting hearing aids
- 🚀 Reliable connection when it works
Room to improve
- 🐛 Frequent disconnections and Bluetooth issues
- 🔋 Battery drain problems
- 🐛 App crashes and freezes
- 🐛 Unreliable volume and program controls
Bugs and requests
myPhonak
Reported bugs
4 issues- App fails to connect to hearing aids
- Hearing aid settings randomly reset
- Bluetooth streaming quality issues
- Inaccurate battery level indicators
Requested features
4 requests- Apple Watch app integration
- More granular EQ controls
- Ability to set custom default programs
- Improved battery life reporting
Hearing Remote
Reported bugs
4 issues- App not recognizing hearing aids
- Settings not saving properly
- Streaming audio issues
- Compatibility problems with newer iOS versions
Requested features
4 requests- Independent left/right volume control
- More customization options for hearing aid settings
- Integration with smartwatch
- Improved stability and reliability
In-app purchases
myPhonak
No in-app purchases
Hearing Remote
No in-app purchases






