Comparison

PFSAUTO® vs Direct Auto Insurance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PFSAUTO®

Manage your auto loan accounts with ease. Make secure payments, track due dates, and find branch information. Receive timely reminders to avoid late payments.

Highlights
  • Make secure payments
  • Check payment due dates
  • Verify loan balance
  • Receive notification reminders
  • Find branch locations
  • Contact local branches
Features
Read full description

Make account management easier than ever with the PFSAUTO® Mobile App. Easily make a secure payment, check your next due date, call your local branch, and so much more — all right within the App! Plus, receive notification reminders so that you never have to worry about making a late payment. The PFSAUTO® Mobile App makes it easy to: • Make payments • Receive notification reminders • Check your next payment amount & due date • Verify your loan balance • View your last payment & amount • Find a branch near you • Contact your local branch easily Since 1995, Professional Financial Services (PFS) has purchased retail installment contracts for new and used automobiles, trucks, and motorcycles, originated by franchise and independent dealers. We are an experienced, flexible, and financially solid organization, which maintains personal and professional relationships with over 6,000 automobile dealers in 11 states. If you are not currently a customer with PFS, you can login as a guest and see store locations, contact information, and more. Once you have opened a loan account, you will be able to enjoy the App’s full functionality. Any account activity processed on a given day will not be reflected until the next business day. All Rights Reserved 2020 PFS is affiliated with the following Brands: Professional Financial Services, PFS Auto Finance, and PFS Financial Services.

About

Direct Auto Insurance

Manage your auto insurance policy conveniently from your mobile device. Access policy documents, ID cards, make payments, and handle claims on the go. Request roadside assistance and review your coverage details anytime, anywhere.

Highlights
  • Access ID cards
  • Make payments
  • Sign policy documents
  • Request roadside assistance
  • File a claim
  • View policy documents
Features
Currently charting
Read full description

Access your policy on the go. Here are some of the things you can do with the Direct Auto app: - Sign your new policy documents - Access your ID cards - Make a payment - Reinstate or renew your policy - Request roadside assistance - File a claim - View your drivers and vehicles - View your coverages - View all policy documents - View your payment history

Screenshots

PFSAUTO®4 screens
Direct Auto Insurance4 screens

Verdict

The call

The clearest difference is rating: Direct Auto Insurance at 4.8 against PFSAUTO®'s 2.6. Direct Auto Insurance also leads on review sentiment (42% vs 15%) and update cadence (monthly vs every 6 months). PFSAUTO®'s advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Direct Auto Insurance holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: Direct Auto Insurance has 58K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 15% of PFSAUTO®'s written reviews are positive against 42% of Direct Auto Insurance's.

UpkeepUpdate frequency

PFSAUTO® ships an update every 6 months, Direct Auto Insurance monthly. The most recent releases landed on November 2, 2026 and November 5, 2026 respectively.

Scorecard6 real differences · 5 level
PFSAUTO® versus Direct Auto Insurance: the parameters behind the verdict, then further details
ParameterPFSAUTO®Direct Auto Insurance
PriceFreeFree
Rating2.6 (23 ratings)4.8 (58K ratings) — better
Positive reviews15.0% of reviews42.2% of reviews — better
Number of ratings2358K — better
Update frequencyEvery 6 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#204 — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS13.0 — better17.0
Further details — not scored
Size111 MB200 MB
Age rating4+4+
DeveloperSecurity Finance Corporation of SpartanburgNational General Insurance Company

Customer experience

PFSAUTO®

All ratings23 ratings
Positive34.8%
Neutral0.0%
Negative65.2%
Written reviews20 reviews
Positive15.0%
Neutral0.0%
Negative85.0%

Direct Auto Insurance

All ratings53,904 ratings
Positive95.8%
Neutral2.3%
Negative2.0%
Written reviews517 reviews
Positive42.2%
Neutral4.1%
Negative53.8%

Bugs and requests

PFSAUTO®

Not enough reviews yet to summarise bugs or requests.

Direct Auto Insurance

Reported bugs

4 issues
  • App freezes and crashes
  • Login issues and inability to reset password
  • Inability to make payments through the app
  • Inconsistent app behavior and functionality

Requested features

4 requests
  • Add dark mode
  • Implement Face ID and widgets
  • Allow policy changes and updates through the app
  • Improve app stability and performance

In-app purchases

None

PFSAUTO®

No in-app purchases

None

Direct Auto Insurance

No in-app purchases

Questions

Is PFSAUTO® free?
PFSAUTO® is free to download, with no in-app purchases.
Is Direct Auto Insurance free?
Direct Auto Insurance is free to download, with no in-app purchases.
Which has better reviews, PFSAUTO® or Direct Auto Insurance?
Direct Auto Insurance is rated higher. PFSAUTO® averages 2.6 out of 5 from 23 ratings, while Direct Auto Insurance averages 4.8 from 58K ratings.
Do PFSAUTO® or Direct Auto Insurance have ads?
Neither PFSAUTO® nor Direct Auto Insurance shows ads.
Which is updated more often, PFSAUTO® or Direct Auto Insurance?
PFSAUTO® ships an update every 6 months, and Direct Auto Insurance monthly. Most recently, PFSAUTO® was updated on November 2, 2026 and Direct Auto Insurance on November 5, 2026.

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