Comparison

Chubb Mobile vs Cenlar Mobile™

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chubb Mobile

Access your insurance information and manage your policy on the go. Get digital auto ID cards, accident support, and tools to report claims easily. Connect with your agent and find answers to common questions.

Highlights
  • Digital auto ID cards
  • Accident support tools
  • One-step claim reporting
  • Agent contact information
  • FAQ section
Features
Read full description

This app is designed specifically for Chubb Personal Risk Services (PRS) clients. With the Chubb Mobile app, you can view your policy information, manage your account, and do so much more: - Pay your bill quickly and securely, manage your saved payment methods, and enroll in AutoPay - View and sign policy documents, add or replace a vehicle on an existing auto policy, and access auto ID cards - Report a claim, upload and access claim documents, and find your claim adjuster or payment history - Use the Catastrophe Tracker to track major events like hurricanes, tropical storms, floods, tornadoes, enroll in services, access tips, and more - View valuable services that are important to our clients, such as home-fortification products and cyber- and security-related services - Sign up for SMS notifications

About

Cenlar Mobile™

Manage your home loan conveniently and securely from your mobile device. Make payments, check balances, view statements, and sign up for automatic payments. Utilize calculators to explore interest savings and faster payoff options.

Highlights
  • Make mortgage payments
  • Check account balance
  • View statements
  • Sign up for automatic payments
  • Mortgage payoff calculators
  • View escrow details
Read full description

Cenlar Mobile™ Manage your mortgage on the go. Description and benefits: Cenlar Mobile™ , a convenient and secure way to manage your home loan right from your phone. Easily make a payment, check account balance, see when taxes were paid, view a statement or sign up for automatic payments. The new app has functionality similar to the website. Use our calculators to determine how to save interest and pay off your mortgage sooner. What you can do on Cenlar Mobile™ : • Stay current on your mortgage details and outstanding balance • Make a payment and view payment status • Enroll in AutoPay and view scheduled payments on your mortgage • Calculate changes to PMI based on projected changes to your loan • View details on escrow, taxes and insurance • Calculate the impact of making additional payments on interest cost savings and earlier loan pay off • View the Learning Center to see frequently asked topics and questions How to access: • Complete the secure registration on Cenlar Mobile™ if you have not previously registered on our app or website • Use thumbprint or facial recognition for subsequent login We are listening and will continue to make improvements. Here’s What’s New – o Redesigned and more intuitive user experience o Enhancements to the Payment History screen to display reversed payments o Enhanced messaging for when the app is down for maintenance o Ability to display full loan number o Ability to submit a secure message with one attachment (PDF, PNG, JPEG) Please note you will need [iOS version 13.0] or greater.

Screenshots

Chubb Mobile4 screens
Cenlar Mobile™4 screens

Verdict

The call

The clearest difference is review sentiment: Cenlar Mobile™ at 46% against Chubb Mobile's 18%. Cenlar Mobile™ also leads on ratings volume (18K vs 417) and rating (4.8 vs 4.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cenlar Mobile™ holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Cenlar Mobile™ has 18K ratings behind it against 417, so its average is the more settled of the two. Written reviews point the same way: 18% of Chubb Mobile's written reviews are positive against 46% of Cenlar Mobile™'s.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. Both last shipped on October 28, 2026.

Scorecard3 real differences · 7 level
Chubb Mobile versus Cenlar Mobile™: the parameters behind the verdict, then further details
ParameterChubb MobileCenlar Mobile™
PriceFreeFree
Rating4.6 (417 ratings)4.8 (18K ratings) — better
Positive reviews17.9% of reviews46.4% of reviews — better
Number of ratings41718K — better
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.017.0
Further details — not scored
Size152 MB107 MB
Age rating17+4+
DeveloperCHUBB INA HOLDINGS INCCenlar

Customer experience

Chubb Mobile

All ratings370 ratings
Positive89.7%
Neutral1.4%
Negative8.9%
Written reviews145 reviews
Positive17.9%
Neutral4.1%
Negative77.9%

Cenlar Mobile™

All ratings16,232 ratings
Positive97.0%
Neutral1.3%
Negative1.7%
Written reviews125 reviews
Positive46.4%
Neutral8.0%
Negative45.6%

Bugs and requests

Chubb Mobile

Not enough reviews yet to summarise bugs or requests.

Cenlar Mobile™

Reported bugs

5 issues
  • App not working on iPad
  • Notifications not functioning properly
  • Inability to contact customer service
  • Inconsistent app behavior and errors
  • Syncing issues with online account

Requested features

5 requests
  • Ability to upload photos from mobile device
  • Improved navigation and information accessibility
  • Better integration with budgeting/money management apps
  • Faster payment processing and confirmation
  • More frequent escrow analysis updates

In-app purchases

None

Chubb Mobile

No in-app purchases

None

Cenlar Mobile™

No in-app purchases

Questions

Is Chubb Mobile free?
Chubb Mobile is free to download, with no in-app purchases.
Is Cenlar Mobile™ free?
Cenlar Mobile™ is free to download, with no in-app purchases.
Which has better reviews, Chubb Mobile or Cenlar Mobile™?
Cenlar Mobile™ is rated higher. Chubb Mobile averages 4.6 out of 5 from 417 ratings, while Cenlar Mobile™ averages 4.8 from 18K ratings.
Do Chubb Mobile or Cenlar Mobile™ have ads?
Neither Chubb Mobile nor Cenlar Mobile™ shows ads.
Which is updated more often, Chubb Mobile or Cenlar Mobile™?
Chubb Mobile ships an update every 3 months, and Cenlar Mobile™ every 3 months. Most recently, Chubb Mobile was updated on October 28, 2026 and Cenlar Mobile™ on October 28, 2026.

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