Comparison

PENNYMAC MOBILE vs Newrez

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PENNYMAC MOBILE

Manage your home loan conveniently with 24/7 access to your account. Track payments, make one-time or recurring payments, download statements, and manage escrow details. Secure login and payment reminders are also available.

Highlights
  • Check loan balance
  • Track loan payments
  • Set up automatic payments
  • Download statements
  • Manage escrow
  • Payment reminders
  • Fingerprint authentication
Features
Read full description

**What’s new: Updated design and improved functionality based on customer feedback** Make it simple to manage your home loan, with everything you need at your fingertips. Enjoy complete convenience with 24/7 access to your account(s) and the ability to: - Check your current loan balance - Keep track of loan payments and activity at a glance - Set up automatic, recurring monthly payments or make a one-time payment - Download and view statements and documents, making it easy to go paperless - Get payment reminders - Manage escrow, tax and insurance - Get available refunds with eDisbursements - Log in securely with fingerprint authentication - Make principal reduction and escrow shortage payments - Calculate ways to adjust and save on your payments - View/pay multiple mortgages *App available in Spanish./App disponible en Español. Pennymac Publication Rules PennyMac Loan Services, LLC does not pay or otherwise provide compensation for reviews/comments. All reviews/comments are subject to the disclaimer provided prior to posting and become the property of Pennymac once submitted. We reserve the right to validate, remove or republish your reviews/comments at any time. Equal Housing Opportunity © 2023 PennyMac Loan Services, LLC, 3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361, 818-224-7442. NMLS ID # 35953. For licensing information, go to: www.nmlsconsumeraccess.org. Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates. Arizona Mortgage Banker License # 0911088. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Colorado office: 5500 South Quebec Street, Suite 260 Greenwood Village, CO 80111, (877) 215-2552. Massachusetts Mortgage Lender License # MC35953. Minnesota: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4). Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker-NYS Department of Financial Services. North Carolina Permit No. 119504607, 119505929, 119506567, 119506570, 119507419. Rhode Island Licensed Lender # 20092600LL, Loan Broker, and Third Party Loan Servicer. Texas office: 2201 W. Plano Parkway, Suites 150 and 300, Plano, TX 75075. For more information, review Pennymac’s state licenses and important notices. Co-op loans not available. Some products may not be available in all states. Information, rates and pricing are subject to change without prior notice at the sole discretion of PennyMac Loan Services, LLC. All loan programs subject to borrowers meeting appropriate underwriting conditions. This is not a commitment to lend. Other restrictions apply. (02-2023)

About

Newrez

Manage your mortgage loan conveniently from your mobile device. Easily view loan details, make payments, access important documents, and track your loan status securely.

Highlights
  • View loan balance and payment details
  • Make one-time or scheduled payments
  • Edit autopay settings
  • View escrow breakdown
  • Download tax documents (1098 form)
  • Access loan statements and documents
  • Track loan status
Features
Read full description

The Newrez app allows you to make secure mortgage payments and manage your home loan anytime, anywhere. View your mortgage balance, make payments, and more. Manage your mortgage in one place: - View your current balance, escrow details, recent activity, and payment history. - Make a one-time payment, view pending payments, or schedule recurring payments. - View and download your mortgage statements and tax documents securely. - Check the status of your loan, from application through funding. About Newrez LLC Newrez is a national mortgage lender and mortgage servicer that provides home purchase loans, mortgage refinance solutions, and full-service loan servicing for homeowners across the United States. Newrez offers a customer-first journey and helps customers make smart moves throughout the lifetime of their mortgage loans. Set apart by its origination platform, the company provides customers with unparalleled lending options for purchasing and refinancing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania, and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/ NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/

Screenshots

PENNYMAC MOBILE4 screens
Newrez4 screens

Verdict

The call

PENNYMAC MOBILE and Newrez both sit at 4.8 stars, but that hides the real split: 50% of PENNYMAC MOBILE's written reviews are positive against 25% of Newrez's. PENNYMAC MOBILE also leads on update cadence (fortnightly vs monthly) and ratings volume (173K vs 40K). Newrez's advantage is device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for PENNYMAC MOBILE against 4.8 for Newrez. Both are backed by a comparable volume of ratings — 173K and 40K respectively. Written reviews are what separate them: 50% of PENNYMAC MOBILE's written reviews are positive against 25% of Newrez's.

UpkeepUpdate frequency

PENNYMAC MOBILE ships an update fortnightly, Newrez monthly. Both last shipped on November 9, 2026.

Scorecard4 real differences · 6 level
PENNYMAC MOBILE versus Newrez: the parameters behind the verdict, then further details
ParameterPENNYMAC MOBILENewrez
PriceFreeFree
Rating4.8 (173K ratings)4.8 (40K ratings) — better
Positive reviews50.4% of reviews — better25.4% of reviews
Number of ratings173K — better40K
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size66 MB73 MB
Age rating17+4+
DeveloperPennyMac Loan Services, LLCNewrez LLC

Customer experience

PENNYMAC MOBILE

All ratings169,923 ratings
Positive96.6%
Neutral1.4%
Negative2.0%
Written reviews736 reviews
Positive50.4%
Neutral7.9%
Negative41.7%

Newrez

All ratings39,992 ratings
Positive97.2%
Neutral1.4%
Negative1.3%
Written reviews205 reviews
Positive25.4%
Neutral6.3%
Negative68.3%

User reviews

PENNYMAC MOBILE

From 173K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User-friendly interface
  • 💰 Convenient payment options
  • 📱 Helpful mobile app
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent app crashes
  • 🔍 Difficult to navigate
  • 🔑 Login issues
  • 🕰️ Slow loading times
  • 🤖 Unhelpful automated systems

Newrez

From 40K App Store ratings

What we love

  • 🚀 Easy to navigate
  • 👍 User-friendly layout
  • 🚀 Quick and effective payments

Room to improve

  • 🐛 Buggy login process
  • 🔒 Lack of security features (no Face ID/Touch ID)
  • 🔍 Inconsistent user experience
  • 🤔 Difficult to reach customer service
  • 🤔 Unreliable app functionality

Bugs and requests

PENNYMAC MOBILE

Reported bugs

4 issues
  • App crashing when switching between loans
  • Biometric login not working
  • Pending payments not showing up correctly
  • Issues with document viewing and downloading

Requested features

6 requests
  • Biometric login options
  • Improved payment tracking and history
  • Ability to set up automatic payments
  • Better integration between app and website
  • More detailed payment breakdowns
Show 1 more
  • Spanish language support

Newrez

Reported bugs

4 issues
  • Login credentials not saved
  • Inability to find/access loan information
  • Frequent app crashes and errors
  • Incorrect payment processing

Requested features

4 requests
  • Add Face ID/Touch ID login option
  • Improve customer service responsiveness
  • Ensure consistent user experience across platforms
  • Enhance security measures

In-app purchases

None

PENNYMAC MOBILE

No in-app purchases

None

Newrez

No in-app purchases

Questions

Is PENNYMAC MOBILE free?
PENNYMAC MOBILE is free to download, with no in-app purchases.
Is Newrez free?
Newrez is free to download, with no in-app purchases.
Which has better reviews, PENNYMAC MOBILE or Newrez?
Newrez is rated higher. PENNYMAC MOBILE averages 4.8 out of 5 from 173K ratings, while Newrez averages 4.8 from 40K ratings.
Do PENNYMAC MOBILE or Newrez have ads?
Neither PENNYMAC MOBILE nor Newrez shows ads.
Which is updated more often, PENNYMAC MOBILE or Newrez?
PENNYMAC MOBILE ships an update fortnightly, and Newrez monthly. Most recently, PENNYMAC MOBILE was updated on November 9, 2026 and Newrez on November 9, 2026.

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