Comparison

CFE Contigo vs HSBC México

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CFE Contigo

Manage your electricity services with ease. Pay bills using credit/debit cards or BBVA points, check your balance, and download receipts. Find nearby service centers and report outages.

Highlights
  • Pay bills with credit/debit cards
  • Use BBVA points for payment
  • Check balance and download receipts
  • Locate customer service centers
  • Report power outages
  • Activate electronic billing
  • Simulate future consumption
Features
Read full description

La APP CFEcontigo está diseñada para: facilitar el pago de tus servicios mediante tarjetas bancarias de crédito y débito; solicitar cargo recurrente para pagar tu servicio; pagar con puntos BBVA; consultar tu saldo y descargar tu último recibo; ubicar los 10 Centros de Atención a Clientes más cercanos; reportar fallas de suministro de energía en tu servicio; activar tu recibo electrónico (paperless); calcular tus consumos posteriores de forma simulada y recordatorios de pago. Para obtener la dirección precisa de los Centros de Atención a Clientes más cercanos debes activar tu ubicación y para recibir los recordatorios de pago tendrás que activar los mensajes push de la aplicación.

About

HSBC México

Manage your finances with ease, from instant transfers and credit card payments to downloading statements and managing your profile. Invest in funds, pay with CoDi®, and secure insurance policies directly from your device.

Highlights
  • Instant transfers
  • Credit card payments
  • Download statements
  • Profile updates
  • Investment funds
  • CoDi® payments
  • Insurance contracts
Features
Read full description

En HSBC te cuidamos, por lo que nunca te pediremos que hagas transferencias y movimientos entre tus cuentas ni a otros bancos. Disfruta de todas las funcionalidades en tu app HSBC México: - ¿Necesitas transferir de inmediato? Hazlo con “Transferencia Express”. - Paga tu Tarjeta de Crédito HSBC, ¡se reflejará de inmediato en tu saldo! - Comparte y/o guarda tus comprobantes de operaciones en tu galería. - Descarga tus estados de cuenta, consulta tus tarjetas y ve todos los movimientos, ¡al instante! - Desde “Mi Perfil”, actualiza tu número de celular y correo electrónico. ¡Olvídate de ir a sucursal! - ¿Tienes dudas sobre tus tarjetas o necesitas levantar una aclaración? ¡Escríbenos desde el chat y un agente te ayudará! - ¿Buscas un seguro? Contrátalo desde la app y ve los detalles de tu póliza 24/7. ¡Estamos para apoyarte en emergencias! - ¡Conviértete en inversionista! Abre un contrato de fondos de inversión, ve cómo trabaja tu dinero y disfruta de los rendimientos. - Cobra o paga con CoDi® mediante QR o enviando notificaciones desde tu dispositivo móvil y conoce a detalle los movimientos que hiciste. - Cambia tu nómina desde la app y disfruta de cashback al usar tu débito en el súper. Nuestro sitio está diseñado para su uso en México. Aviso Fronterizo: https://www.hsbc.com.mx/aviso-fronterizo/ Aviso de Privacidad: https://www.hsbc.com.mx/aviso-de-privacidad

Screenshots

CFE Contigo4 screens
HSBC México4 screens

Verdict

The call

CFE Contigo and HSBC México both sit at 4.9 stars, but that hides the real split: 49% of HSBC México's written reviews are positive against 23% of CFE Contigo's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for CFE Contigo against 4.8 for HSBC México. Both are backed by a comparable volume of ratings — 21K and 18K respectively. Written reviews are what separate them: 23% of CFE Contigo's written reviews are positive against 49% of HSBC México's.

UpkeepUpdate frequency

CFE Contigo ships an update monthly, HSBC México every 4 weeks. Both last shipped on November 8, 2026.

Scorecard1 real difference · 9 level
CFE Contigo versus HSBC México: the parameters behind the verdict, then further details
ParameterCFE ContigoHSBC México
PriceFreeFree
Rating4.9 (21K ratings) — better4.8 (18K ratings)
Positive reviews22.7% of reviews49.0% of reviews — better
Number of ratings21K — better18K
Update frequencyMonthlyEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size159 MB391 MB
Age rating4+4+
DeveloperCFE SSBHSBC Global Services (UK) Limited

Customer experience

CFE Contigo

All ratings21,337 ratings
Positive96.9%
Neutral1.1%
Negative2.0%
Written reviews361 reviews
Positive22.7%
Neutral4.2%
Negative73.1%

HSBC México

All ratings17,861 ratings
Positive95.6%
Neutral1.9%
Negative2.5%
Written reviews147 reviews
Positive49.0%
Neutral5.4%
Negative45.6%

User reviews

CFE Contigo

From 21K App Store ratings

What we love

  • 🚀 Convenient for paying from US
  • 💡 Useful for checking bills

Room to improve

  • 🐛 Login/registration issues
  • 🐛 Payment processing problems
  • 🐛 Frequent crashes/bugs
  • 🔒 Lacks security/account management features
  • 📱 Incompatible with some devices/OS versions

HSBC México

From 18K App Store ratings

What we love

  • 💻 Intuitive and easy to use
  • 🚀 Fast and efficient
  • 🔒 Secure banking experience
  • 💳 Convenient for daily transactions

Room to improve

  • 🐛 Frequent crashes and stability issues
  • 🕰️ Slow and unresponsive at times
  • 🤖 Lack of in-app notifications
  • 🤷‍♀️ Poor customer support and communication

Bugs and requests

CFE Contigo

Reported bugs

4 issues
  • Login/registration errors
  • Payment processing failures
  • Frequent crashes and app instability
  • Compatibility issues with certain devices/OS versions

Requested features

5 requests
  • Allow payment with non-Mexican credit cards
  • Improve login/registration experience
  • Fix payment processing issues
  • Enhance app stability and reliability
  • Provide better account management tools

HSBC México

Reported bugs

3 issues
  • Login issues and account access problems
  • Disappearing account information
  • Errors when trying to complete transactions

Requested features

4 requests
  • Add support for international money transfers
  • Implement English language navigation
  • Improve account management features
  • Provide more detailed transaction history

In-app purchases

None

CFE Contigo

No in-app purchases

None

HSBC México

No in-app purchases

Questions

Is CFE Contigo free?
CFE Contigo is free to download, with no in-app purchases.
Is HSBC México free?
HSBC México is free to download, with no in-app purchases.
Which has better reviews, CFE Contigo or HSBC México?
CFE Contigo is rated higher. CFE Contigo averages 4.9 out of 5 from 21K ratings, while HSBC México averages 4.8 from 18K ratings.
Do CFE Contigo or HSBC México have ads?
Neither CFE Contigo nor HSBC México shows ads.
Which is updated more often, CFE Contigo or HSBC México?
CFE Contigo ships an update monthly, and HSBC México every 4 weeks. Most recently, CFE Contigo was updated on November 8, 2026 and HSBC México on November 8, 2026.

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