Pyramid Analytics vs ServiceNow Agent

The 'Pyramid' mobile app from Pyramid Analytics gives you the freedom to travel with your analytics, dashboards, and publications. Connected directly to your organization’s enterprise data estate, you can now securely tap into the latest, data driven insights anywhere you go. Our innovative platform enables everyone to access powerful self-serve business intelligence without relying on IT. Point, click, tap, swipe – advanced analytics with the Pyramid app is easy. Prepare, View, Analyze, and Act The Pyramid app offers a native mobile app experience that delivers engaging, touch-optimized experiences. The app delivers the same, full-feature functionality you would find in the desktop experience: Model, Discover, Formulate, Illustrate, Present, and Publish from your iPhone or iPad. That means you can comfortably view all your analytic content, live. But it also means you can author content as well! Build a model, run it, analyze it and then prepare a dashboard - right from the tablet. Security The app connects to your Pyramid platform installation securely – using the same credentials you have for the desktop. So that means you don’t need to bother with VPN’s and complex authentication models. Your administrator will have all the details. Download the Pyramid app and get started immediately!

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.