Comparison

Cat® Inspect vs Dynamics 365 Field Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cat® Inspect

Streamline asset inspections with pre-defined checklists and custom forms. Capture photos, add comments, and rate equipment. Access completed inspection data via a web portal for efficient follow-up and management.

Highlights
  • Download pre-defined inspection tasks
  • Complete inspection forms
  • Include pictures and comments
  • Rate Cat and non-Cat assets
  • Streamlined web portal access
  • Create custom inspection forms
Features
Read full description

Cat® Inspect is an easy-to-use application which allows users to download and complete pre-defined inspection tasks, as well as include pictures, comments, and ratings for Cat and non-Cat assets. Completed inspection details are easily retrieved from the streamlined web portal for follow up and opportunity management. Inspection forms include Preventive Maintenance checklists, Technical Analysis Forms (TA-1), Daily Safety Walkarounds and more. With the ability to create custom forms, inspection types are limitless.

Please contact your local Cat dealer for initial set up and support.

About

Dynamics 365 Field Service

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

Highlights
  • Robust offline capabilities
  • Periodic data sync
  • Customizable on Power Apps platform
  • Access and interact with data
  • Designed for field service workers
Read full description

Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123

Screenshots

Cat® Inspect3 screens
Dynamics 365 Field Service4 screens

Verdict

The call

The clearest difference is rating: Cat® Inspect at 2.2 against Dynamics 365 Field Service's 1.7. Cat® Inspect also leads on review sentiment (15% vs 5%) and iOS requirement (13.0 vs 16.0). Dynamics 365 Field Service's advantage is ratings volume (228 vs 23) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cat® Inspect holds the better App Store score, 2.2 against 1.7. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 228 ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 15% of Cat® Inspect's written reviews are positive against 5% of Dynamics 365 Field Service's.

UpkeepUpdate frequency

Cat® Inspect ships an update every 2 months, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
Cat® Inspect versus Dynamics 365 Field Service: the parameters behind the verdict, then further details
ParameterCat® InspectDynamics 365 Field Service
PriceFreeFree
Rating2.2 (23 ratings) — better1.7 (228 ratings)
Positive reviews14.7% of reviews — better4.7% of reviews
Number of ratings23228 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better16.0
Further details — not scored
Size42 MB148 MB
Age rating4+4+
DeveloperCaterpillar Inc.Microsoft Corporation

Customer experience

Cat® Inspect

All ratings23 ratings
Positive30.4%
Neutral0.0%
Negative69.6%
Written reviews34 reviews
Positive14.7%
Neutral8.8%
Negative76.5%

Dynamics 365 Field Service

All ratings224 ratings
Positive17.4%
Neutral2.7%
Negative79.9%
Written reviews127 reviews
Positive4.7%
Neutral1.6%
Negative93.7%

Bugs and requests

Cat® Inspect

Not enough reviews yet to summarise bugs or requests.

Dynamics 365 Field Service

Reported bugs

4 issues
  • Constant login issues and never-ending login loops
  • Randomly crashes or resets to home screen
  • Syncing and saving errors, lost progress
  • Incompatible with certain devices/OSes

Requested features

4 requests
  • Offline mode with full functionality
  • Streamlined, intuitive UI designed for field work
  • Batch/bulk upload and update capabilities
  • Improved performance and stability

In-app purchases

None

Cat® Inspect

No in-app purchases

None

Dynamics 365 Field Service

No in-app purchases

Questions

Is Cat® Inspect free?
Cat® Inspect is free to download, with no in-app purchases.
Is Dynamics 365 Field Service free?
Dynamics 365 Field Service is free to download, with no in-app purchases.
Which has better reviews, Cat® Inspect or Dynamics 365 Field Service?
Cat® Inspect is rated higher. Cat® Inspect averages 2.2 out of 5 from 23 ratings, while Dynamics 365 Field Service averages 1.7 from 228 ratings.
Do Cat® Inspect or Dynamics 365 Field Service have ads?
Neither Cat® Inspect nor Dynamics 365 Field Service shows ads.
Which is updated more often, Cat® Inspect or Dynamics 365 Field Service?
Cat® Inspect ships an update every 2 months, and Dynamics 365 Field Service every 3 weeks. Most recently, Cat® Inspect was updated on October 29, 2026 and Dynamics 365 Field Service on October 24, 2026.

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