Comparison

SMUD vs SmartStop Self Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMUD

Manage your home electricity service with ease. View your bill, track usage, report outages, and make payments all from your device. Stay informed about your energy consumption and billing history.

Highlights
  • View bill history
  • Make payments
  • Track electricity usage
  • Get outage information
  • Report power outages
  • Schedule auto bill pay
Features
Read full description

The SMUD App offers our residential customers easy access to the things that are most important to you when it comes to home energy usage. We want your experience to be fast and simple, so once you sign in, you'll stay signed in on your device until you sign out, no matter how many times you visit. The first thing you'll see is a summary of your bill, electricity use, outage info and how to get in touch with us. Tap a tile to reveal the features: Bill - See your bill history - Make a payment - See your payment history - Schedule or cancel payments - Add or change payment methods - Schedule auto bill pay - Enroll in paperless billing Usage - See how much electricity you've used in this billing cycle - Check the current cost of your electricity use Outage - Get up-to-the minute outage info - Report a power outage See and do everything that's most important to you when it comes to your residential electricity service. Tap into energy with the SMUD App.

About

SmartStop Self Storage

Manage your self-storage account with ease. Access facilities, make payments, rent new units, and organize your belongings. Get directions and support all within the app.

Highlights
  • Facility access via app
  • Account balance check
  • Secure payment processing
  • Link multiple storage units
  • Add notes to storage units
  • Rent additional units
  • Biometric login
Features
Read full description

SmartStop is committed to providing the best for your self-storage needs. Now, The SmartStop Self Storage App can make your self-storage experience even more seamless and convenient! The SmartStop Mobile App allows you to manage your account, easily gain access to gates, doors, elevators, etc., make payments on your storage, and even rent additional storage space as you need it. You can access many of the key features from your personal dashboard: - Gain access to location gates, doors, elevators and loading areas with the touch of a button. - Check your outstanding balance on your account at any time. - Securely make payments on your account and access your payment history. - Link all of your SmartStop self-storage units to your App for added convenience managing your account. - Add notes to each of your storage units to help you stay organized and know what you have stored within your units. - Make paying your account easier by signing up for SmartPay in the App. - Get Directions to your SmartStop facility right from the App. No need to look it up the location online. - Easy access to support, FAQ's or contact us for assistance directly from the App. - Rent additional units when you need additional storage and so much more! - Login easily using your biometric profile.

Screenshots

SMUD4 screens
SmartStop Self Storage4 screens

Verdict

The call

The clearest difference is rating: SMUD at 4.4 against SmartStop Self Storage's 2.7. SMUD also leads on ratings volume (929 vs 22). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SMUD holds the better App Store score, 4.4 against 2.7. That said, the two scores are not equally well evidenced: SMUD has 929 ratings behind it against 22, so its average is the more settled of the two. Written reviews complicate that: 23% of SMUD's written reviews are positive against 29% of SmartStop Self Storage's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SMUD ships an update every 2 months, SmartStop Self Storage every 6 weeks. The most recent releases landed on October 15, 2026 and October 17, 2026 respectively.

Scorecard2 real differences · 8 level
SMUD versus SmartStop Self Storage: the parameters behind the verdict, then further details
ParameterSMUDSmartStop Self Storage
PriceFreeFree
Rating4.4 (929 ratings) — better2.7 (22 ratings)
Positive reviews22.8% of reviews28.6% of reviews — better
Number of ratings929 — better22
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS14.0 — better15.6
Further details — not scored
Size134 MB43 MB
Age rating4+4+
DeveloperSMUDSmartstop Self Storage Reit, Inc.

Customer experience

SMUD

All ratings929 ratings
Positive86.7%
Neutral1.7%
Negative11.6%
Written reviews123 reviews
Positive22.8%
Neutral4.9%
Negative72.4%

SmartStop Self Storage

All ratings22 ratings
Positive40.9%
Neutral0.0%
Negative59.1%
Written reviews21 reviews
Positive28.6%
Neutral0.0%
Negative71.4%

Bugs and requests

SMUD

Reported bugs

3 issues
  • App crashes when accessing usage data
  • Autopay feature not working as expected
  • Compatibility issues with newer iOS versions

Requested features

3 requests
  • Dark mode option
  • Customizable payment scheduling
  • Improved push notification support

SmartStop Self Storage

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SMUD

No in-app purchases

None

SmartStop Self Storage

No in-app purchases

Questions

Is SMUD free?
SMUD is free to download, with no in-app purchases.
Is SmartStop Self Storage free?
SmartStop Self Storage is free to download, with no in-app purchases.
Which has better reviews, SMUD or SmartStop Self Storage?
SMUD is rated higher. SMUD averages 4.4 out of 5 from 929 ratings, while SmartStop Self Storage averages 2.7 from 22 ratings.
Do SMUD or SmartStop Self Storage have ads?
Neither SMUD nor SmartStop Self Storage shows ads.
Which is updated more often, SMUD or SmartStop Self Storage?
SMUD ships an update every 2 months, and SmartStop Self Storage every 6 weeks. Most recently, SMUD was updated on October 15, 2026 and SmartStop Self Storage on October 17, 2026.

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