SMUD User Reviews

Customer Experience

Positive experience24.6% of reviews
Neutral5.3% of reviews
Negative experience70.2% of reviews

~ Based on 114 written reviews from the US App Store.

What users say

Is SMUD Safe?

SMUD appears safe based on user ratings. AppsHunter Safety Score for SMUD is 90/100.

This assessment is based on 916 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
10.7% of ratings point to a risky experience

~ Based on 916 App Store ratings for SMUD.

Is SMUD Legit?

SMUD appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SMUD is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fix It

So i’m using this apple device i just updated my phone to the most recent ios and for some reason the smud app worked. But we shouldn’t have to update our phones just to use the app fix this for everyone

App is crashing

Damn SMUD will you all ever fix this app? I have been using this app for many months and sometimes it lets me pay my SMUD payment on the app and sometimes it doesn’t. Today I tried to pay my bill through your app and it crashed. No matter what area I touched on the app it crashes.This app is very helpful for me to pay my monthly bill when it works. I paid it last month with no problem and then you all updated it a few days ago and now it’s crashing again. Can you please fix it?
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Doesn’t work it won’t even open up

I have deleted and reinstalled the app several times it won’t even open up, called SMUD they can’t find the issue

crashes every time i try to open it

please fix the app

Doesn’t work

The app still doesn’t work very upset.

Doesn’t work

The app stopped working May 2026. Will not open. Constantly closes out without opening going back to your phone’s Home Screen.

Not opening

Lately I been trying to get into the app and it kicks me right out

Still Broken

The app is still broken. This is how most of us check and pay our bills fix ASAP

App doesn’t load

For two months I been having an issue trying to even get on the app, I click the app and it doesn’t even load it turns white screen with logo “SMUD
powering forward. Together.”
And it kicks me off the app.

Constant crashes

This app has been broken for months now. Only thing I can do on it is view the Home Screen. As soon as I try to navigate through the app it crashes on every option.

Not working

Use to be able to use app but now just crashes. Tried to deleted and reinstalled nothing works.

After the early June 2026 app upgrade , it crashes and closes after only showing a white screen.

After the early June 2026 app upgrade , it crashes and closes after only showing a white screen.

App is crashing

SMUD I have been using this app for many months and I could check my usage and pay my SMUD bill each month including last month’s bill. Today I tried to pay my bill through your app and it crashed. No matter what area I touched on the app it crashes. This started since the last update about a week ago. This app has been helpful for me to pay my monthly bill and check my usual throughout the month, but not anymore. Can you please fix it.
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Doesn’t work

I’ve been trying to load this app back up to pay my bills and it just won’t load past the white smud screen. I’ve redownloaded and reinstalled hoping it would fix the issue but nothing has fixed it

crashes every time i try to open it

please fix the app

Crashing

No longer usable.

Buggy

This is the worst utilities app I have ever used. It is too buggy during payment processing. I just use the website at this point.

Crashes repeatedly

Not functional on my iPhone 15. Always end up using the desktop site on my phone because the app is so horrible.

Usage details issue

Details are not working for the past few days. Shows error

App Crashes

The app itself when I had an android was good but when I got a new iPhone, it crashed and it stopped working on my iPhone so while I can see how much I owe for my bill on the app, I can’t pay it