SMUD User Reviews

Customer Experience

Positive experience22.8% of reviews
Neutral4.9% of reviews
Negative experience72.4% of reviews

~ Based on 123 written reviews from the US App Store.

What users say about SMUD

Is SMUD Safe?

SMUD appears safe based on user ratings. AppsHunter Safety Score for SMUD is 90/100.

This assessment is based on 916 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
10.7% of ratings point to a risky experience

~ Based on 916 App Store ratings for SMUD.

Is SMUD Legit?

SMUD appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SMUD is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is crashing

Damn SMUD will you all ever fix this app? Do you all ever test this app? Do you all care if it works or not work? It’s horrible. The worst app in the App Store. There is no app in the App Store worse than this SMUD app. I have been using this app for many months and sometimes it lets me pay my SMUD payment on the app and sometimes it doesn’t. Today I tried to pay my bill through your app and it crashed. No matter what area I touched on the app it crashes. I’m sure this app is very helpful for people to pay their monthly bill when it works. I paid it last month on the app and then it crashed. This month I have tried multiple times and it crashed. Can you all please fix it?
Show more

App doesn’t even open

I can’t even remember the last time I even able to use the app. When you load it up, it sits on the “SMUD” logo and then crashes after 30 seconds. Completely useless

Doesn’t work

Already 3 months doesn’t work it’s really uncomfortable!!!

Keeps crashing

On newest iOS, SMUD app keeps crashing when trying to view usage.

App doesn’t work still.

App doesn’t work, when you try to open app it just closes again.

Bugs bugs bugs

Fix the app bc nobody can use it! Read the reviews and listen to your customers

App Crashes

App always crashes, very hard to just use to pay my bill.

Crashes

The app opens, shows your balance. But if you want to interact AT ALL (including paying the bill) the app crashes.

App needs work.

App crashes every time I need to pay my bill. Tried everything reset my phone, delete app install it back. Nothing is working. Sometimes I can pay my bill without it crashing but that’s happens 1 out of 10 times.

Fix It

So i’m using this apple device i just updated my phone to the most recent ios and for some reason the smud app worked. But we shouldn’t have to update our phones just to use the app fix this for everyone

App is crashing

Damn SMUD will you all ever fix this app? I have been using this app for many months and sometimes it lets me pay my SMUD payment on the app and sometimes it doesn’t. Today I tried to pay my bill through your app and it crashed. No matter what area I touched on the app it crashes.This app is very helpful for me to pay my monthly bill when it works. I paid it last month with no problem and then you all updated it a few days ago and now it’s crashing again. Can you please fix it?
Show more

Doesn’t work it won’t even open up

I have deleted and reinstalled the app several times it won’t even open up, called SMUD they can’t find the issue

crashes every time i try to open it

please fix the app

Doesn’t work

The app still doesn’t work very upset.

Doesn’t work

The app stopped working May 2026. Will not open. Constantly closes out without opening going back to your phone’s Home Screen.

Not opening

Lately I been trying to get into the app and it kicks me right out

Still Broken

The app is still broken. This is how most of us check and pay our bills fix ASAP

App doesn’t load

For two months I been having an issue trying to even get on the app, I click the app and it doesn’t even load it turns white screen with logo “SMUD
powering forward. Together.”
And it kicks me off the app.

Constant crashes

This app has been broken for months now. Only thing I can do on it is view the Home Screen. As soon as I try to navigate through the app it crashes on every option.

Not working

Use to be able to use app but now just crashes. Tried to deleted and reinstalled nothing works.