Access city services and information easily. Report issues like potholes or bulky item pickups, track their status, and view neighborhood activities. Find answers to common questions and get updates on service completion.
What We Love
- 👍 Services available for Sacramento residents
- 👍 Issues addressed quickly
- 👍 Useful resources and information
- 👍 Works for some users
- 👍 Helpful for reporting illegal dumping
- 👍 Gold standard for 311 apps
- 👍 Great app with useful features
- 👍 Easy to use, quicker than phone
- 👍 Great functionality, GPS & photos
- 👍 Very easy to use
- 👍 Very convenient for reporting
- 👍 Cool stuff, no need to call
- 👍 Great way to request City services
Room to Improve
- 🐛 App crashes frequently
- 🐛 Unusable due to bugs
- 🐛 Error submitting reports
- 🐛 Puts requesters in danger (public requests)
- 🐛 Clunky and difficult to use
- 🐛 Requires too many touches/screens
- 🐛 Poor readability (light grey text)
- 🐛 Cannot enter intersection locations
- 🐛 Does not accept pin drop/GPS coordinates
- 🐛 Requires street address or park name
- 🐛 Login issues (Salesforce verification)
- 🐛 App appears for business only
- 🐛 Incompetent support staff
- 🐛 Ticket closed with no reason/action
- 🐛 Redesign is useless, lost functionality
- 🐛 Moved useful feature to website
- 🐛 New app not working, slow loading
- 🐛 Unusable due to poor design
- 🐛 Keyboard covers required fields
- 🐛 Technical problems prevent submissions
- 🐛 iOS 13 update issue (keyboard blocks text)
- 🐛 App won't submit issues over LTE
- 🐛 Unfriendly, hard to ask questions
- 🐛 Inaccurate information for trash collection
- 🐛 Stupid app from bureaucracy
- 🐛 App broken, cannot submit complaints
- 🐛 Not working on iOS 9
- 🐛 Blank startup screen
- 🐛 Cannot deactivate duplicate notifications
- 🐛 App claims 48 hours, took 2 months
- 🐛 Not receiving signed-up notifications
- 🐛 Worthless, cannot validate address
- 🐛 No action taken on reported issues
- 🐛 App exists to keep city from work
- 🐛 Will not save 'My Info'
- 🐛 No icons, only writing
