Remote Eye vs RMonitor

Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. REMOTE EYE ® SPECIAL FEATURES - Unlimited calling. Unlimited minutes. - Unlimited minutes of recording and storage of video calls and files. - Online/Hotline personal support in less than 24 hours x 365 days. - Free training by non-presential means. - Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. - Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. - Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles. - On-premise installation available. - Integration into enterprise systems such as ERP or CRM.

RMONITOR RMonitor is a smart and intelligent machine monitoring software designed to provide instant visibility of your Rollomatic machine performances. RMonitor offers increased flexibility and uses resources in managing production. FEATURES - Notifications - Workshop monitoring - Status of the workshop - Status of the machine - Current program name running - Number of tools to be produced - Current cycle time of the production in progress - Production end date - Value of the feed rate OTHER RMonitor needs RConnect to be installed on your Rollomatic machine in order to work. Please contact Rollomatic SA local sales agents to get more information about RMonitor and RConnect