Remote Eye vs ProEye Remote
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Remote Eye
This platform enables real-time video assistance for technical support, connecting field operators with remote experts. It offers tools for improved communication and is compatible with smart glasses and smartphones.
- Real-time video and audio connection
- Smart glasses and smartphone compatibility
- Unlimited video call recording and storage
- Personalized online support
- Multilingual support
- Customizable branding
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Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones. Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel. REMOTE EYE ® SPECIAL FEATURES - Unlimited calling. Unlimited minutes. - Unlimited minutes of recording and storage of video calls and files. - Online/Hotline personal support in less than 24 hours x 365 days. - Free training by non-presential means. - Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. - Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours. - Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles. - On-premise installation available. - Integration into enterprise systems such as ERP or CRM.
ProEye Remote
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Connect to an expert and collaborate on tasks with AR. ProEye Remote is a complete collaboration and knowledge sharing tool that allows remote field technicians and experts to connect and collaborate via live video, audio, AR content
Screenshots
Verdict
The clearest difference is iOS requirement: ProEye Remote at 13.0 against Remote Eye's 18.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Remote Eye ships an update every 6 weeks, ProEye Remote every 2 months. The most recent releases landed on September 8, 2026 and September 19, 2026 respectively.
| Parameter | Remote Eye | ProEye Remote |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | — |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 36 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Wideum Solutions SL | VSIGHT UAB |
In-app purchases
Remote Eye
No in-app purchases
ProEye Remote
No in-app purchases
Questions
Is Remote Eye free?
Is ProEye Remote free?
Do Remote Eye or ProEye Remote have ads?
Which is updated more often, Remote Eye or ProEye Remote?
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