NHS App vs Alertive

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services
 ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health
 -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

 Receive messages
 ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

 Manage services for other people
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 You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

 Log in securely
 --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.

Improving Communication for Healthcare Workers Alertive aims to enhance urgent care delivery by simplifying communication processes, reducing administrative burdens, and allowing healthcare professionals to focus on patient care. The platform prioritises secure, swift information distribution to improve patient outcomes and workplace efficiency. Key Features Optimised Assembly of Care Teams Alertive simplifies team assembly, ensuring quick connections to the right individuals for urgent needs. The platform's role management efficiently identifies team members, enabling quick role assignments. A digital directory streamlines communication by enabling direct contact with individuals. Advanced Alerting Capabilities Emergency alerts are prioritised for prompt delivery, breaking through locked screens and silence modes. Alertive delivers 80% of emergency alerts within 5 seconds. Failover and escalation strategies handle undelivered alerts, achieving a 93% response rate. Integration with Clinical Systems Seamless integration with third-party systems allows data to be incorporated directly into Alertive communications. Integrated services include system-generated notifications, data requests, and updates, ensuring events captured within Alertive are transcribed to third-party systems. Universal Real-Time Collaboration Alertive facilitates secure access to and sharing of patient information across various formats and devices. The platform supports video calls, voice notes, dictation, and image sharing, leveraging smartphone capabilities. Core Product Security and Compliance Alertive ensures compliance with standards like ISO 27001:2022, Cyber Essentials, NHS Digital's Data Security and Protection Toolkit, and DCB0129. Robust encryption and threat protection are essential. Regular external penetration testing and AWS GuardDuty reinforce data safety. Workforce Enablement Role-based access ensures only authorised personnel access sensitive information. User status displays colleague availability, making immediate communication easier. A comprehensive user directory lists all staff members, streamlining contact processes. User management capabilities handle accounts efficiently, including adding, removing, and modifying roles. Assembling care teams is simplified, enabling quick formation based on needs. Inter-Staff Communication Multi-modal communication supports various forms of messaging, including text, voice, and video, allowing staff to choose the most appropriate method. Shift handovers are managed efficiently, ensuring that critical information is passed seamlessly reducing miscommunication risks. Improved communication tools support staff during nighttime hours, ensuring access to information and support. Historical records are easily accessible for audits and ongoing patient care. Transcription services convert spoken communication into written text for easy documentation. Emergency Communication Prioritising urgent alerts, enabling rapid team mobilisation, and integrating telephony, Alertive ensures immediate delivery of critical messages, even through locked screens, and facilitates quick assembly of response teams. Telephony integration replaces traditional switchboards, providing multiple communication channels, enhancing operational efficiency, improving patient triage times and ensuring swift, coordinated action in critical situations. EPR Integration Healthcare professionals have immediate access to complete patient records, enabling more informed decision-making and improved patient care. EPR integration enhances Alertive's functionality by incorporating comprehensive patient records directly into its communication platform. This simplifies workflows by reducing the need to switch between different systems. Direct integration with EPR systems ensures that data used within Alertive is accurate and up-to-date, reducing the risk of errors associated with manual data entry.