Covington Connects vs SURFboard Central
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Covington Connects
Easily report local issues like potholes, graffiti, or damaged signs to the city. Track the progress of your service requests and upload photos. Connect with your community and help improve your city.
- Submit service requests
- Track city response
- Upload photos of issues
- View community reports
- Report potholes, dumping, graffiti, and more
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Covington Connects makes connecting with the city (Covington, Wash.) and reporting local problems easy and convenient. If you see an issue (like potholes, dumping, damaged street signs, non-emergency hazards, damaged trees, graffiti, and more) you can open the app, submit a service request and even track the city’s response. This app also allows you to upload photos and see reports made by other members of the community. Downloading and using Covington Connects is free and easy!
SURFboard Central
Simplify the setup and management of your home network devices. This app provides step-by-step installation guides, Wi-Fi configuration, and network monitoring for various modems, routers, and mesh systems.
- Step-by-step device installation guides
- Wi-Fi network configuration and management
- Guest network setup
- Client device monitoring
- Parental controls and screen time management
- Network health monitoring
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Thank you for purchasing a SURFboard product! Simply download this application, select the device model, and follow the on-screen instructions to setup your device. This single (Central) mobile application will support all our current SURFboard devices. Cable Modems: - Models: S33, S34, SB6141, SB6121, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25. - Step-by-step install guide includes help for device activation by your Cable Internet Service Provider. - Access to device information, help, and technical support. - Quick launch the device Web Application for device configuration and management. Cable Modems with Wi-Fi: - Models: G18, G20, G34, G36, G54, SBG10, SBG6950, SBG7400, SBG7580, SBG7600, SBG8300 - Step-by-step install guide includes help for device activation by your Cable Internet Service Provider. - Access to device information, help, and technical support. - Use the device Web Application OR the mobile app for device configuration and management. - Easy to use Wi-Fi management functions. mAX Wi-Fi Mesh Routers: - Models: W11, W121, W122, W21, W30, W31, W61, WC4S, WC4T - Step-by-step install guide includes help for optimal mesh node placement in your home for performance and coverage. - Easy to use Wi-Fi management and enhanced mAX features*. Wi-Fi Gaming and Extenders: - Models: W6B, W6U - Step-by-step install guide. - Access to device information, help, and technical support. - Quick launch the device Web Application for device configuration and management. --- Easy to use Wi-Fi management functions --- - Manage your Wi-Fi network when you are at home or away. - Setup a private and secure home Wi-Fi network. - Setup a separate Guest network for visitors. - View client devices connected to your network. - Add friendly names for each client device. - Check your mobile device real-time Wi-Fi speed. - Create profiles for your kids to manage their screen time, allowing schedule or manual Internet pause. --- Enhanced mAX features --- - Get notified when selected device leave or join your home network. - Enhance your parental controls with "screen" time rewards. - Network Health monitoring with recommendations for optimization. For additional help, please visit the SURFboard User Community at https://community.surfboard.com/ For device technical details and support, please visit SURFboard Support at https://www.surfboard.com/support/resources/ * Not all enhanced mAX features are available on W61, WC4S, and WC4T
Screenshots
Verdict
The clearest difference is rating: Covington Connects at 4.9 against SURFboard Central's 1.6. SURFboard Central's advantage is ratings volume (1.5K vs 23) and update cadence (every 2 months vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Covington Connects holds the better App Store score, 4.9 against 1.6. That said, the two scores are not equally well evidenced: SURFboard Central has 1.5K ratings behind it against 23, so its average is the more settled of the two.
Covington Connects ships an update every 3 months, SURFboard Central every 2 months. The most recent releases landed on September 17, 2026 and September 26, 2026 respectively.
| Parameter | Covington Connects | SURFboard Central |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (23 ratings) — better | 1.6 (1.5K ratings) |
| Positive reviews | — | 10.4% of reviews |
| Number of ratings | 23 | 1.5K — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 148 MB | 193 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Covington | ARRIS Group, Inc. |
Customer experience
Covington Connects
SURFboard Central
Bugs and requests
Covington Connects
Not enough reviews yet to summarise bugs or requests.
SURFboard Central
Reported bugs
5 issues- App crashes frequently
- Fails to connect to network
- Incorrect device information displayed
- Parental controls don't work as expected
- Unable to change network name or password
Requested features
4 requests- Add more advanced configuration options
- Improve parental controls and internet scheduling
- Provide a web-based interface instead of just a mobile app
- Allow users to bypass the app and access router settings directly
In-app purchases
Covington Connects
No in-app purchases
SURFboard Central
No in-app purchases
Questions
Is Covington Connects free?
Is SURFboard Central free?
Which has better reviews, Covington Connects or SURFboard Central?
Do Covington Connects or SURFboard Central have ads?
Which is updated more often, Covington Connects or SURFboard Central?
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