Connect Resident vs CoServ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Connect Resident
Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.
- Access Forms and Documents
- View Account History
- Make Payments
- Resident Directory
- 24/7 Community Access
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Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Screenshots
Verdict
The clearest difference is update cadence: CoServ at every 2 months against Connect Resident's every 9 months. Connect Resident's advantage is iOS requirement (15.6 vs 17.0). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.1 for Connect Resident against 2.3 for CoServ. Both are backed by a comparable volume of ratings — 81 and 127 respectively. Written reviews are what separate them: 9% of Connect Resident's written reviews are positive against 11% of CoServ's.
Connect Resident ships an update every 9 months, CoServ every 2 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Connect Resident | CoServ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (81 ratings) | 2.3 (127 ratings) — better |
| Positive reviews | 8.8% of reviews | 11.3% of reviews — better |
| Number of ratings | 81 | 127 — better |
| Update frequency | Every 9 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 12 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | FirstService Residential | Denton County Electric Cooperative |
Customer experience
Connect Resident
CoServ
Bugs and requests
Connect Resident
Not enough reviews yet to summarise bugs or requests.
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
Show 13 moreShow fewer
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
In-app purchases
Connect Resident
No in-app purchases
CoServ
No in-app purchases
Questions
Is Connect Resident free?
Is CoServ free?
Which has better reviews, Connect Resident or CoServ?
Do Connect Resident or CoServ have ads?
Which is updated more often, Connect Resident or CoServ?
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