Comparison

Connect Resident vs CoServ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Connect Resident

Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.

Highlights
  • Access Forms and Documents
  • View Account History
  • Make Payments
  • Resident Directory
  • 24/7 Community Access
Features
Read full description

Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.

About

CoServ

Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.

Highlights
  • Secure bill payment
  • View account balance and due date
  • Manage recurring payments
  • Track monthly gas and electricity usage
  • Compare usage to temperature and neighborhood averages
  • Monitor service news and events
  • View outage information on a map
Read full description

App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.

Screenshots

Connect Resident4 screens
CoServ4 screens

Verdict

The call

The clearest difference is update cadence: CoServ at every 2 months against Connect Resident's every 9 months. Connect Resident's advantage is iOS requirement (15.6 vs 17.0). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.1 for Connect Resident against 2.3 for CoServ. Both are backed by a comparable volume of ratings — 81 and 127 respectively. Written reviews are what separate them: 9% of Connect Resident's written reviews are positive against 11% of CoServ's.

UpkeepUpdate frequency

Connect Resident ships an update every 9 months, CoServ every 2 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
Connect Resident versus CoServ: the parameters behind the verdict, then further details
ParameterConnect ResidentCoServ
PriceFreeFree
Rating2.1 (81 ratings)2.3 (127 ratings) — better
Positive reviews8.8% of reviews11.3% of reviews — better
Number of ratings81127 — better
Update frequencyEvery 9 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size12 MB30 MB
Age rating4+17+
DeveloperFirstService ResidentialDenton County Electric Cooperative

Customer experience

Connect Resident

All ratings71 ratings
Positive28.2%
Neutral4.2%
Negative67.6%
Written reviews34 reviews
Positive8.8%
Neutral0.0%
Negative91.2%

CoServ

All ratings126 ratings
Positive25.4%
Neutral7.9%
Negative66.7%
Written reviews53 reviews
Positive11.3%
Neutral17.0%
Negative71.7%

Bugs and requests

Connect Resident

Not enough reviews yet to summarise bugs or requests.

CoServ

Reported bugs

18 issues
  • App crashes when viewing usage data
  • App crashes when checking unbilled electric usage
  • App freezes on sign-in screen
  • Login fails repeatedly
  • Cannot log in, error messages
Show 13 more
  • App does not load
  • App opens half the time
  • Password setup issues
  • Time checking for notification settings errors
  • CVV not asked in add card section
  • App won't function if Google analytics is blocked
  • Cannot access any information
  • App shows incorrect current usage
  • Cannot enable Face ID
  • Cannot add cell number
  • Error submitting payment twice
  • Cannot reset or retrieve password
  • Cannot display password reset instructions correctly

Requested features

7 requests
  • Add print option for bills
  • Add Apple Pay and other payment options
  • Improve UI/UX intuitiveness
  • Enable Face ID/remember email
  • Add cell number input
Show 2 more
  • Improve data presentation and zoomability
  • Allow scheduling credit card payments online

In-app purchases

None

Connect Resident

No in-app purchases

None

CoServ

No in-app purchases

Questions

Is Connect Resident free?
Connect Resident is free to download, with no in-app purchases.
Is CoServ free?
CoServ is free to download, with no in-app purchases.
Which has better reviews, Connect Resident or CoServ?
CoServ is rated higher. Connect Resident averages 2.1 out of 5 from 81 ratings, while CoServ averages 2.3 from 127 ratings.
Do Connect Resident or CoServ have ads?
Neither Connect Resident nor CoServ shows ads.
Which is updated more often, Connect Resident or CoServ?
Connect Resident ships an update every 9 months, and CoServ every 2 months. Most recently, Connect Resident was updated on October 21, 2026 and CoServ on October 24, 2026.

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