ConnectWise Mobile vs Desk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Desk
This application simplifies hybrid work by allowing organizations to manage office floor plans, departments, and workspaces. Employees can easily reserve desks, parking, and meals, while administrators can oversee all reservations and manage vehicle usage.
- Workspace reservation
- Floor plan management
- Department organization
- Employee reservation management
- Vehicle reservation module
- Meal and parking selection
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Desk-In is a user-friendly reservation application that can be used by organizations of all sizes. With Desk-In, you can easily define the floor plans, departments, and workspaces of your offices, and provide your employees with the ability to make reservations with date, time, equipment, parking, and meal selection options. With Desk-In's detailed management application, you can easily manage and organize all of your employees' reservations. Additionally, Desk-In's "vehicle reservation" module allows you to manage the usage of your organization's vehicles. Experience the convenience of Desk-In and simplify your workspace reservation process today.
Screenshots
Verdict
The clearest difference is review sentiment: Desk at 33% against ConnectWise Mobile's 7%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectWise Mobile ships an update every 2 months, Desk every 5 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | ConnectWise Mobile | Desk |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (3.3K ratings) — better | — |
| Positive reviews | 7.4% of reviews | 33.3% of reviews — better |
| Number of ratings | 3.3K — better | — |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 51 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | ConnectWise | Deskin |
Customer experience
ConnectWise Mobile
Desk
Bugs and requests
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
Desk
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ConnectWise Mobile
No in-app purchases
Desk
No in-app purchases
Questions
Is ConnectWise Mobile free?
Is Desk free?
Do ConnectWise Mobile or Desk have ads?
Which is updated more often, ConnectWise Mobile or Desk?
Other comparisons
