Comparison

ConnectWise Mobile vs Vision CloudSMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectWise Mobile

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

Highlights
  • View agenda at a glance
  • Update ticket status
  • Add ticket notes
  • Submit expenses
  • User-friendly interface
Features
Read full description

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.

About

Vision CloudSMS

Features
Read full description

With Vision CloudSMS, you can send and receive texts from your VisionCTS business phone numbers. Make and receive text messages using your business phone number! Use your business phone number to text instead of your personal number Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: Use your account on multiple devices with one sign-in Access your messages from any computer via your browser (Chrome/Firefox/Edge) Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.

Screenshots

ConnectWise Mobile4 screens
Vision CloudSMS4 screens

Verdict

The call

The clearest difference is iOS requirement: Vision CloudSMS at 13.0 against ConnectWise Mobile's 15.6. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
ConnectWise Mobile versus Vision CloudSMS: the parameters behind the verdict, then further details
ParameterConnectWise MobileVision CloudSMS
PriceFreeFree
Rating3.9 (3.3K ratings) — better—
Positive reviews7.4% of reviews—
Number of ratings3.3K — better—
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.613.0 — better
Further details — not scored
Size51 MB46 MB
Age rating4+4+
DeveloperConnectWiseTextable

Bugs and requests

ConnectWise Mobile

Reported bugs

4 issues
  • SSO authentication not working
  • Ticket and expense fields not functioning properly
  • Inability to stay logged in, constantly logging out
  • App crashes or freezes frequently

Requested features

6 requests
  • Add iPad version
  • Improve search and filtering capabilities
  • Implement stopwatch/timer functionality
  • Allow editing of time entries, expenses, and ticket details
  • Integrate signature capture for tickets
Show 1 more
  • Add ability to assign self to tickets

Vision CloudSMS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ConnectWise Mobile

No in-app purchases

None

Vision CloudSMS

No in-app purchases

Questions

Is ConnectWise Mobile free?
ConnectWise Mobile is free to download, with no in-app purchases.
Is Vision CloudSMS free?
Vision CloudSMS is free to download, with no in-app purchases.
Do ConnectWise Mobile or Vision CloudSMS have ads?
Neither ConnectWise Mobile nor Vision CloudSMS shows ads.

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