Comparison

ConnectWise Mobile vs CoreNexa

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectWise Mobile

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

Highlights
  • View agenda at a glance
  • Update ticket status
  • Add ticket notes
  • Submit expenses
  • User-friendly interface
Features
Read full description

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.

About

CoreNexa

Manage your business phone system from your mobile device. Make and receive calls, access voicemail, and control virtual attendants from anywhere. Stay connected with colleagues and manage conference calls with ease.

Highlights
  • Make and receive business calls
  • Access voicemail
  • Use business caller ID
  • Extension dialing
  • Shared contacts directory
  • Manage virtual attendants
  • Conference bridge access
Features
Read full description

Leverage the power of your business phone through your iPhone or iPad - anywhere, anytime. By using your iPhone or iPad, you can make and receive calls from your business phone, access your voicemail, business directories, recent calls, conference bridges and other valuable features, such as virtual attendant. Some key benefits of the mobile app include the following: · Making calls using your business calling plan and your business caller ID · Receiving calls made to your business phone number on the app · Being able to extension dial co-workers · Using the shared contacts directory and having access to all extensions in the company · Viewing recent calls · Clicking to dial back any of your recent callers · One-click to dial your conference bridges as a moderator or attendee · Listening to your voicemail · Updating your voicemail greetings · Managing virtual attendant schedules, including the ability to override your current schedule · Updating your virtual attendant greetings To Use this App: · Download and install the app on your iPhone or iPad · Sign-in using your phone system portal username and password NOTE: If you need more information or can’t log in, check with your service provider to see if you have the necessary permissions to use this application.

Screenshots

ConnectWise Mobile4 screens
CoreNexa4 screens

Verdict

The call

The clearest difference is rating: CoreNexa at 5.0 against ConnectWise Mobile's 3.9. CoreNexa also leads on update cadence (daily vs every 2 months). ConnectWise Mobile's advantage is ratings volume (3.3K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CoreNexa holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

ConnectWise Mobile ships an update every 2 months, CoreNexa daily. The most recent releases landed on October 26, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
ConnectWise Mobile versus CoreNexa: the parameters behind the verdict, then further details
ParameterConnectWise MobileCoreNexa
PriceFreeFree
Rating3.9 (3.3K ratings)5.0 (2 ratings) — better
Positive reviews7.4% of reviews—
Number of ratings3.3K — better2
Update frequencyEvery 2 monthsDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS15.6 — better16.4
Further details — not scored
Size51 MB165 MB
Age rating4+4+
DeveloperConnectWiseCoreNexa, LLC

Customer experience

ConnectWise Mobile

All ratings3,348 ratings
Positive70.1%
Neutral7.3%
Negative22.6%
Written reviews162 reviews
Positive7.4%
Neutral18.5%
Negative74.1%

CoreNexa

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ConnectWise Mobile

Reported bugs

4 issues
  • SSO authentication not working
  • Ticket and expense fields not functioning properly
  • Inability to stay logged in, constantly logging out
  • App crashes or freezes frequently

Requested features

6 requests
  • Add iPad version
  • Improve search and filtering capabilities
  • Implement stopwatch/timer functionality
  • Allow editing of time entries, expenses, and ticket details
  • Integrate signature capture for tickets
Show 1 more
  • Add ability to assign self to tickets

CoreNexa

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ConnectWise Mobile

No in-app purchases

None

CoreNexa

No in-app purchases

Questions

Is ConnectWise Mobile free?
ConnectWise Mobile is free to download, with no in-app purchases.
Is CoreNexa free?
CoreNexa is free to download, with no in-app purchases.
Which has better reviews, ConnectWise Mobile or CoreNexa?
CoreNexa is rated higher. ConnectWise Mobile averages 3.9 out of 5 from 3.3K ratings, while CoreNexa averages 5.0 from 2 ratings.
Do ConnectWise Mobile or CoreNexa have ads?
Neither ConnectWise Mobile nor CoreNexa shows ads.
Which is updated more often, ConnectWise Mobile or CoreNexa?
ConnectWise Mobile ships an update every 2 months, and CoreNexa daily. Most recently, ConnectWise Mobile was updated on October 26, 2026 and CoreNexa on October 30, 2026.

Other comparisons