ConnectWise Mobile vs Threo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Threo
This AI assistant provides a secure workspace for your organization, allowing you to chat, draft, summarize, and run specialized agents. It offers hands-free voice input and seamless synchronization with its web version, all while prioritizing privacy and company policies.
- Secure AI chat
- AI agents for repeatable tasks
- Hands-free voice input
- Attach photos, documents, and files
- Syncs with web version
- Quick Actions widget
- Encrypted in transit
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Send your agents to work with Wingtip in Threo — your organization's secure AI for work, delivered by Synthreo. Start a task from your phone, give Wingtip the context, and keep moving. Follow and steer the work while it runs, then pick up the session on your computer when you're ready to continue. WINGTIP SESSIONS • Set the goal, send it off — give Wingtip your sources, templates, and context, and let the work begin. • Follow and steer — check progress and redirect the job from your phone. • Get more than an answer — put agent-created reports, documents, dashboards, and files to work. • Start on your phone, finish on your computer — pick up your Wingtip session on the web. EVERYDAY SECURE AI CHAT • Secure AI chat — get answers, write, summarize, and brainstorm with advanced AI models. • AI Agents and Experts — find, pin, and chat with your organization's agents and Experts. • Talk, don't type — hands-free voice input converts speech to text right on your device. • Bring your context — attach photos, documents, and files directly to a conversation. • Pick up where you left off — your chats stay in sync with Threo on the web. • Quick Actions widget — start a chat, open an agent, or talk to Threo from your Home and Lock Screen. • Light and dark mode. BUILT FOR WORK, BUILT FOR PRIVACY • Encrypted in transit (HTTPS/TLS). • No advertising, no ad tracking, no selling your data. • Administered by your organization under your company's policies. REQUIRES AN ORGANIZATION ACCOUNT Threo is an enterprise app. You need an account provided by your organization to sign in — there is no consumer sign-up. Some features, including Wingtip, depend on what your organization has enabled. If your company uses Threo, sign in with your work account to get started. Support is provided through your organization's administrator.
Screenshots
Verdict
The clearest difference is rating: Threo at 5.0 against ConnectWise Mobile's 3.9. Threo also leads on update cadence (every 2 days vs every 2 months). ConnectWise Mobile's advantage is ratings volume (3.3K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Threo holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 2, so its average is the more settled of the two.
ConnectWise Mobile ships an update every 2 months, Threo every 2 days. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.
| Parameter | ConnectWise Mobile | Threo |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (3.3K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 7.4% of reviews | — |
| Number of ratings | 3.3K — better | 2 |
| Update frequency | Every 2 months | Every 2 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 51 MB | 53 MB |
| Age rating | 4+ | 17+ |
| Developer | ConnectWise | Synthreo, Inc. |
Customer experience
ConnectWise Mobile
Threo
Bugs and requests
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
Threo
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ConnectWise Mobile
No in-app purchases
Threo
No in-app purchases
Questions
Is ConnectWise Mobile free?
Is Threo free?
Which has better reviews, ConnectWise Mobile or Threo?
Do ConnectWise Mobile or Threo have ads?
Which is updated more often, ConnectWise Mobile or Threo?
Other comparisons
