Comparison

ConnectWise Mobile vs Threo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectWise Mobile

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

Highlights
  • View agenda at a glance
  • Update ticket status
  • Add ticket notes
  • Submit expenses
  • User-friendly interface
Features
Read full description

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.

About

Threo

This AI assistant provides a secure workspace for your organization, allowing you to chat, draft, summarize, and run specialized agents. It offers hands-free voice input and seamless synchronization with its web version, all while prioritizing privacy and company policies.

Highlights
  • Secure AI chat
  • AI agents for repeatable tasks
  • Hands-free voice input
  • Attach photos, documents, and files
  • Syncs with web version
  • Quick Actions widget
  • Encrypted in transit
Features
Read full description

Threo is your organization's secure AI assistant built for work and delivered by Synthreo. Sign in with your existing company account and get a fast, private AI workspace on your phone: ask questions, draft and summarize, run AI agents, and pick up conversations you started on the web. WHAT YOU CAN DO • Secure AI chat — get answers, write, summarize, and brainstorm with advanced AI models. • AI agents — run your organization's purpose-built agents for repeatable tasks. • Talk, don't type — hands-free voice input converts speech to text right on your device. • Bring your context — attach photos, documents, and files directly to a conversation. • Pick up where you left off — your chats stay in sync with Threo on the web. • Quick Actions widget — start a chat, open an agent, or talk to Threo from your Home and Lock Screen. • Light and dark mode — comfortable in any setting. BUILT FOR WORK, BUILT FOR PRIVACY • Encrypted in transit (HTTPS/TLS). • No advertising, no ad tracking, no selling your data. • Administered by your organization under your company's policies. REQUIRES AN ORGANIZATION ACCOUNT Threo is an enterprise app. You need an account provided by your organization to sign in — there is no consumer sign-up. If your company uses Threo, sign in with your work account to get started. Support is provided through your organization's administrator.

Screenshots

ConnectWise Mobile4 screens
Threo4 screens

Verdict

The call

The clearest difference is rating: Threo at 5.0 against ConnectWise Mobile's 3.9. Threo also leads on update cadence (every 2 days vs every 2 months). ConnectWise Mobile's advantage is ratings volume (3.3K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Threo holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

ConnectWise Mobile ships an update every 2 months, Threo every 2 days. The most recent releases landed on September 22, 2026 and September 13, 2026 respectively.

Scorecard3 real differences · 7 level
ConnectWise Mobile versus Threo: the parameters behind the verdict, then further details
ParameterConnectWise MobileThreo
PriceFreeFree
Rating3.9 (3.3K ratings)5.0 (2 ratings) — better
Positive reviews7.5% of reviews
Number of ratings3.3K — better2
Update frequencyEvery 2 monthsEvery 2 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.6 — better16.4
Further details — not scored
Size51 MB52 MB
Age rating4+17+
DeveloperConnectWiseSynthreo, Inc.

Customer experience

ConnectWise Mobile

All ratings3,348 ratings
Positive70.1%
Neutral7.3%
Negative22.6%
Written reviews161 reviews
Positive7.5%
Neutral18.6%
Negative73.9%

Threo

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ConnectWise Mobile

Reported bugs

4 issues
  • SSO authentication not working
  • Ticket and expense fields not functioning properly
  • Inability to stay logged in, constantly logging out
  • App crashes or freezes frequently

Requested features

6 requests
  • Add iPad version
  • Improve search and filtering capabilities
  • Implement stopwatch/timer functionality
  • Allow editing of time entries, expenses, and ticket details
  • Integrate signature capture for tickets
Show 1 more
  • Add ability to assign self to tickets

Threo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ConnectWise Mobile

No in-app purchases

None

Threo

No in-app purchases

Questions

Is ConnectWise Mobile free?
ConnectWise Mobile is free to download, with no in-app purchases.
Is Threo free?
Threo is free to download, with no in-app purchases.
Which has better reviews, ConnectWise Mobile or Threo?
Threo is rated higher. ConnectWise Mobile averages 3.9 out of 5 from 3.3K ratings, while Threo averages 5.0 from 2 ratings.
Do ConnectWise Mobile or Threo have ads?
Neither ConnectWise Mobile nor Threo shows ads.
Which is updated more often, ConnectWise Mobile or Threo?
ConnectWise Mobile ships an update every 2 months, and Threo every 2 days. Most recently, ConnectWise Mobile was updated on September 22, 2026 and Threo on September 13, 2026.

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