Comparison

ConnectWise Mobile vs CloudRaya by Wowrack

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectWise Mobile

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

Highlights
  • View agenda at a glance
  • Update ticket status
  • Add ticket notes
  • Submit expenses
  • User-friendly interface
Features
Read full description

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.

About

CloudRaya by Wowrack

Features
Read full description

CloudRaya by Wowrack puts your cloud account in your pocket. Check your balance, see what you are spending, settle invoices and top up without opening a laptop. WHAT YOU CAN DO • Cloud credit at a glance — see your current balance and how it is being drawn down as usage accrues. • Spending this period — track spend so far against a projected total, so the end of the month holds no surprises. • Usage breakdown — see which resources are consuming your credit. • Invoices — browse your invoice history and open any invoice in full detail. • Top up quickly — add credit with saved quick amounts or a custom figure, paid through a secure hosted checkout. • Billing and maintenance alerts — get notified about invoices coming due and scheduled maintenance or incidents affecting your services. SIGNING IN Sign in with your existing CloudRaya email and password, or with your Microsoft or Google account. This app is for existing CloudRaya customers; you will need an active account to sign in. ABOUT CLOUDRAYA CloudRaya is Wowrack's cloud platform. This app is the customer panel for managing your account on the go — it complements the web console rather than replacing it.

Screenshots

ConnectWise Mobile4 screens
CloudRaya by Wowrack4 screens

Verdict

The call

ConnectWise Mobile and CloudRaya by Wowrack are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
ConnectWise Mobile versus CloudRaya by Wowrack: the parameters behind the verdict, then further details
ParameterConnectWise MobileCloudRaya by Wowrack
PriceFreeFree
Rating3.9 (3.3K ratings) — better—
Positive reviews7.4% of reviews—
Number of ratings3.3K — better—
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPod — betteriPhone
Requires iOS15.6 — better16.4
Further details — not scored
Size51 MB50 MB
Age rating4+4+
DeveloperConnectWiseWowrack Cloud

Bugs and requests

ConnectWise Mobile

Reported bugs

4 issues
  • SSO authentication not working
  • Ticket and expense fields not functioning properly
  • Inability to stay logged in, constantly logging out
  • App crashes or freezes frequently

Requested features

6 requests
  • Add iPad version
  • Improve search and filtering capabilities
  • Implement stopwatch/timer functionality
  • Allow editing of time entries, expenses, and ticket details
  • Integrate signature capture for tickets
Show 1 more
  • Add ability to assign self to tickets

CloudRaya by Wowrack

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ConnectWise Mobile

No in-app purchases

None

CloudRaya by Wowrack

No in-app purchases

Questions

Is ConnectWise Mobile free?
ConnectWise Mobile is free to download, with no in-app purchases.
Is CloudRaya by Wowrack free?
CloudRaya by Wowrack is free to download, with no in-app purchases.
Do ConnectWise Mobile or CloudRaya by Wowrack have ads?
Neither ConnectWise Mobile nor CloudRaya by Wowrack shows ads.

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