RVA311 vs Virginia MCP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RVA311
Report non-emergency incidents and submit service requests to city agencies. Track your requests, receive notifications, and view public requests. Engage with city services through this citizen reporting tool.
- Report non-emergency incidents
- Submit service requests
- Track request status
- Receive notifications
- View public requests
- Respond to surveys
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Welcome to the City of Richmond's RVA311 Citizen Services app! This app is designed to improve our service delivery efforts as well as our citizen engagement by providing citizens a way to report non-emergency incidents and submit service requests to agencies. As registered user you track your requests and receive notifications, view all your requests, explore existing public requests and respond to surveys! To learn more, visit www.rva311.com
Virginia MCP
This app allows eligible drivers to track their vehicle's mileage and driving habits. It offers a private interface to view trip details, driving scores, and submit odometer readings. The program provides an alternative to flat annual fees, enabling drivers to pay based on miles driven.
- Dynamic dashboard for weekly scores and trips
- Odometer reading submission
- Detailed trip list with distance and duration
- Private driving score analysis per trip
- Find My Car feature
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What is the Mileage Choice Program? About Virginia's Mileage Choice Program The Mileage Choice Program is a voluntary government-run program offering drivers of eligible vehicles an alternative way to pay highway use fees. Pay per mile driven instead of a flat annual fee at registration renewal. Drive less, pay less. The device measures your driving distance, and the app provides a private, personal interface to view your trips, mileage, and driving scores. Your Privacy is Protected: Your driving scores and trip locations are completely private. They are not shared with third parties, not shared with government agencies, and do not impact your mileage payment. This data is for your eyes only. Use the app as a personal safety tool to understand your driving patterns, or simply use it to submit your annual odometer reading—the choice is yours. Features Available in the App: Dynamic Dashboard - View weekly scores and recent trips Odometer Reading - Capture and submit odometer photos to validate mileage. No payment occurs within the app. Trip List - See distance, duration, and your private driving score for every trip Trip Scores - Dive into each trip to see where you drove safely or unsafely on the map and which behaviors were detected Find My Car - Never forget where you parked
Screenshots
Verdict
The clearest difference is ratings volume: Virginia MCP at 239 against RVA311's 15. Virginia MCP also leads on update cadence (every 4 weeks vs every 2 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RVA311 holds the better App Store score, 3.1 against 3.0. That said, the two scores are not equally well evidenced: Virginia MCP has 239 ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 0% of RVA311's written reviews are positive against 2% of Virginia MCP's, so the app with the better star average is not the one people write more warmly about.
RVA311 ships an update every 2 months, Virginia MCP every 4 weeks. The most recent releases landed on November 2, 2026 and November 12, 2026 respectively.
| Parameter | RVA311 | Virginia MCP |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (15 ratings) — better | 3.0 (239 ratings) |
| Positive reviews | 0.0% of reviews | 2.2% of reviews — better |
| Number of ratings | 15 | 239 — better |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 16 | 15.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 88 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Richmond, VA | Trak Global Solutions Holdings (Canada) Inc. |
Customer experience
RVA311
Virginia MCP
Bugs and requests
RVA311
Not enough reviews yet to summarise bugs or requests.
Virginia MCP
Reported bugs
14 issues- Login failures
- Password reset failures
- App crashes
- Odometer photo upload errors
- Trip data not recorded or displayed
Show 9 moreShow fewer
- Device activation problems
- Incorrect car association
- App freezes due to feedback loop
- Camera flash interferes with odometer photo
- App not syncing with device
- Circular login loops
- App not compatible with certain devices (e.g., iPad)
- Website and app use different passwords
- Activation code issues
Requested features
9 requests- Improve app stability
- Fix login issues
- Improve customer support responsiveness
- Provide clear setup instructions
- Allow odometer photo upload via website
Show 4 moreShow fewer
- Ensure app and website passwords are consistent
- Fix trip recording functionality
- Improve app design and user experience
- Ensure compatibility with iPads
In-app purchases
RVA311
No in-app purchases
Virginia MCP
No in-app purchases
Questions
Is RVA311 free?
Is Virginia MCP free?
Which has better reviews, RVA311 or Virginia MCP?
Do RVA311 or Virginia MCP have ads?
Which is updated more often, RVA311 or Virginia MCP?
Other comparisons
