Comparison

CareSuper vs ING Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CareSuper

Manage your superannuation fund on the go. Check your balance, update investment options, view statements, and update personal details. Join or set up online access easily.

Highlights
  • Check super balance
  • Change investment options
  • View member statements
  • Update personal details
  • View insurance cover
  • Nominate beneficiaries
Features
Read full description

Keeping on top of your super has never been easier. When you're on the go, you can easily: • check your super balance • view and change your investment options • check your member statements • read letters we’ve sent you • update your details • view your insurance cover • provide your tax file number • nominate your beneficiaries • and more! To use this app you must be a CareSuper member registered for Member Online. To set up online access simply click the 'Set up online access' button in the app and follow the prompts. Not a member yet? Simply click the 'Join now' button in the app. Please consider the PDS and TMD at caresuper.com.au before joining. If you need help, call us on 1800 005 166. CareSuper Pty Ltd (Trustee) ABN 14 008 650 628 AFSL 238718 CareSuper (Fund) ABN 74 559 365 913

About

ING Banking

A redesigned mobile banking application offering a faster, simpler, and more intuitive way to manage your finances. It provides easy access to balances, quick money transfers, and robust security features for peace of mind.

Highlights
  • Check balance at a glance
  • Move money in seconds
  • Manage accounts easily
  • Biometric login
  • Real-time alerts
  • 24/7 security
Features
Read full description

ING Banking - Do Your Thing is ING Australia's new mobile banking app for everyday banking, savings and account management. Moving from the legacy app? While we roll out this latest app, some products and features are not available just yet. You can still manage your products via online banking from your mobile browser where you need to. Opened your first account? You’re in the right place. Home to Savings Booster, our latest ING app is built to support your everyday banking - and it’s ready to roll with enhanced protection features. We’re actively working on a few improvements and regular updates are on the way to keep things running smoothly. Here’s what you can expect: • Instant notifications, a newly added mobile pin, and even more security features on the way • Transfer money in seconds and manage your accounts with just a few taps • Biometric login, real-time alerts, and advanced security features keep your money safe and your mind at ease • Whether you're at home or on the move, the ING app is your 24/7 banking companion. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au

Screenshots

CareSuper4 screens
ING Banking4 screens

Verdict

The call

The clearest difference is rating: CareSuper at 4.4 against ING Banking's 3.0. CareSuper also leads on review sentiment (35% vs 2%) and ratings volume (9 vs 2). ING Banking's advantage is update cadence (fortnightly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareSuper holds the better App Store score, 4.4 against 3.0. Both are backed by a comparable volume of ratings — 9 and 2 respectively. Written reviews point the same way: 35% of CareSuper's written reviews are positive against 2% of ING Banking's.

UpkeepUpdate frequency

CareSuper ships an update every 3 months, ING Banking fortnightly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

Scorecard4 real differences · 6 level
CareSuper versus ING Banking: the parameters behind the verdict, then further details
ParameterCareSuperING Banking
PriceFreeFree
Rating4.4 (9 ratings) — better3.0 (2 ratings)
Positive reviews35.0% of reviews — better2.2% of reviews
Number of ratings9 — better2
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size35 MB249 MB
Age rating4+4+
DeveloperCARE Super Pty LtdING Bank (Australia) Limited

Customer experience

CareSuper

All ratings6 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews60 reviews
Positive35.0%
Neutral10.0%
Negative55.0%

ING Banking

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews89 reviews
Positive2.2%
Neutral3.4%
Negative94.4%

Bugs and requests

CareSuper

Reported bugs

3 issues
  • Login screen freezes
  • App unavailable or unresponsive
  • Withdrawal and rollover issues

Requested features

3 requests
  • Detailed investment portfolio tracking
  • Improved app stability and reliability
  • Better customer communication and support

ING Banking

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CareSuper

No in-app purchases

None

ING Banking

No in-app purchases

Questions

Is CareSuper free?
CareSuper is free to download, with no in-app purchases.
Is ING Banking free?
ING Banking is free to download, with no in-app purchases.
Which has better reviews, CareSuper or ING Banking?
CareSuper is rated higher. CareSuper averages 4.4 out of 5 from 9 ratings, while ING Banking averages 3.0 from 2 ratings.
Do CareSuper or ING Banking have ads?
Neither CareSuper nor ING Banking shows ads.
Which is updated more often, CareSuper or ING Banking?
CareSuper ships an update every 3 months, and ING Banking fortnightly. Most recently, CareSuper was updated on October 29, 2026 and ING Banking on October 30, 2026.

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