CareSuper

CareSuper

Your super is in your hands

5 ratings
58 reviews
Free

Details

  • Released
  • Updated
  • June 15, 2025
  • August 4, 2026

Features

CareSuper screenshot #1 for iPhone
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CareSuper screenshot #7 for iPhone
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About

Manage your superannuation fund on the go. Check your balance, update investment options, view statements, and update personal details. Join or set up online access easily.

Check super balance
Change investment options
View member statements
Update personal details
View insurance cover
Nominate beneficiaries
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What users say

See all reviews
+1

What's New in CareSuper

26.07.21

August 4, 2026

Minor bug fixes

User reviews

App is terrible

I am really frustrated with the ‘new and improved app’. It continually doesn’t work, won’t show by balance on the home page and keeps dropping out. I have deleted and reinstalled the new app, updated it regularly and still it fails to work properly. Fix it please.

App

My god what have you done with this app? Downloaded the latest version. It takes 4 times for facial recognition to work, then my balance appears on the summary page for a millisecond before disappearing - can’t see it. I go to transactions and I am kicked out and have to reopen app, which is pointless because I can’t see my balance. How could you get that so wrong? You can’t deploy an app upgrade, I have lost faith in your ability to manage my money and am actively looking around.
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App never works

Logging on keeps rolling on until you go to a page then when you click on a selection you are logged out plus you can only log on with one device, so you can’t log on with your iPads and your iPhone

Total amount?

It used to be very good but now seems to have a glitch. When it opened before, your amount was there for you to see but now it seems to face recognition 3 times then takes you to the deposits that go into your account with no account total to be found.

Crashes when opening

The app seems to crash when I view the transactions tab. I have updated to the latest version and it still doesn’t work.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login screen freezes

Bug

App unavailable or unresponsive

Bug

Withdrawal and rollover issues

Bug

Requested Features

3 requests

Detailed investment portfolio tracking

Feature

Improved app stability and reliability

Feature

Better customer communication and support

Feature

FAQ

What can I do with the CareSuper app?

The app allows you to manage your CareSuper superannuation account on the go. You can check your super balance, view and change your investment options, review member statements, read letters from the fund, update your personal details, check your insurance cover, provide your tax file number, and nominate beneficiaries.

How do I set up online access for the app?

To use the app, you must be a CareSuper member registered for Member Online. If you haven't set up online access yet, simply tap the 'Set up online access' button within the app and follow the on-screen prompts to complete the registration process.

Is the CareSuper app free to use?

Yes, the CareSuper app is free to download and use. There are no charges associated with managing your superannuation account through the app. The app does not contain in-app purchases or advertisements.

Who is this app for?

This app is designed for current CareSuper members who are registered for Member Online. It is also available for individuals who are not yet members but are interested in joining CareSuper and managing their superannuation from their mobile device.

What if I'm a SpiritSuper member?

SpiritSuper members will find that their app automatically updates to this new version, provided auto-update is enabled on their device. If auto-update is switched off, you will need to manually tap the update button to get the latest version.