VIVOTEK Retail vs Tesla One
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VIVOTEK Retail
This application helps small to medium-sized businesses analyze in-store customer traffic and evaluate marketing campaign effectiveness. It provides detailed reports and customizable dashboards to understand guest flow patterns and optimize resource allocation. Original surveillance features are also maintained.
- People counting reports
- Multiple chart displays
- Performance comparison
- Customizable report dashboard
- Real-time dashboard sync
- Exportable reports
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VIVOCloud Retail providing even more comprehensive application to SMB owner. VIVOCloud user can now focus on in-store guest flow and use it to evaluate marketing activity performance with world class VIVOTEK in-house counting camera. No need to sign up a new account. With updated NVR model and firmware, VIVOCloud user can directly sign in and build their counting report in this new service. SMB owner can now use counting data to measuring campaign effectiveness, discover key period to place human resource properly, and discover guest flow pattern to manage stock and staff. In the meanwhile, original surveillance feature will be as loyalty as usual, no need to cost huge to build another system. Features * Brand new app to support people counting report * Provide multiple chart display, including digit number, line chart, bar chart and pie chart * Compare between different time, different store and area to evaluate your business performance * Enlarge detail chart to look into your counting data * Build your customize report dashboard and enjoy real-time dashboard sync on multiple platform * Export your key report chart and save it to your album * Quick switch between VIVOCloud app and VIVOCloud Retail app System Requirements * iOS 10.0 or Later Support List Check VIVOTEK website for support list detail
Tesla One
This app helps Tesla employees and partners manage daily operations, including customer education and support. It's also used by certified installers and electricians for preparing, installing, and commissioning Tesla products.
- Manage daily operations
- Customer education
- Customer support
- Prepare installations
- Install and commission products
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Tesla One is for Tesla employees and partners to manage their daily operations and functions. Tesla employees can manage their daily operations ranging from customer education to customer support. Certified installers, partners, electricians, and Tesla employees can use Tesla One to prepare, install, and commission. Important: This app is designed exclusively to support Tesla Employees, certified installers, and partners.
Screenshots
Verdict
The clearest difference is rating: VIVOTEK Retail at 5.0 against Tesla One's 3.0. VIVOTEK Retail also leads on iOS requirement (11.0 vs 16.4). Tesla One's advantage is update cadence (weekly vs every 25 months) and ratings volume (302 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VIVOTEK Retail holds the better App Store score, 5.0 against 3.0. That said, the two scores are not equally well evidenced: Tesla One has 302 ratings behind it against 1, so its average is the more settled of the two.
VIVOTEK Retail ships an update every 25 months, Tesla One weekly. The most recent releases landed on September 8, 2026 and September 29, 2026 respectively.
| Parameter | VIVOTEK Retail | Tesla One |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 3.0 (302 ratings) |
| Positive reviews | — | 22.0% of reviews |
| Number of ratings | 1 | 302 — better |
| Update frequency | Every 25 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 18 MB | 301 MB |
| Age rating | 4+ | 4+ |
| Developer | VIVOTEK inc. | Tesla, Inc. |
Customer experience
VIVOTEK Retail
Tesla One
Bugs and requests
VIVOTEK Retail
Not enough reviews yet to summarise bugs or requests.
Tesla One
Reported bugs
14 issues- App freezes on Face ID authentication screen
- Crashes when scanning QR codes or barcodes
- Unable to access jobs/equipment on install screen (iPhone)
- App fails to connect to Powerwalls and wall connectors
- Barcode scanning functionality unreliable
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- Phase detection failures during commissioning
- App not saving device information after failed setup attempts
- Login credentials rejected despite correct username/password
- Mobile badge feature missing on iPhone despite rollout promises
- Grid charging settings being reset unexpectedly
- WiFi connection lost immediately after configuration
- App unresponsive when selecting products (e.g., Powerwall)
- Clock in/punch functionality not working properly
- App not refreshing on Tesla WiFi or mobile data
Requested features
10 requests- Restore web interface for direct IP address access
- Offline mode for clocking in/out without WiFi
- Remove location permission requirement for time punch
- Simplify login process with clearer instructions
- Add troubleshooting video content
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- Restore granular backup reserve percentage control
- Enable consumer/homeowner access without employee credentials
- Improve WiFi network compatibility (WPA3 support)
- Integrate scheduling functionality into main Tesla app
- Mobile badge functionality for iPhone users
In-app purchases
VIVOTEK Retail
No in-app purchases
Tesla One
No in-app purchases
Questions
Is VIVOTEK Retail free?
Is Tesla One free?
Which has better reviews, VIVOTEK Retail or Tesla One?
Do VIVOTEK Retail or Tesla One have ads?
Which is updated more often, VIVOTEK Retail or Tesla One?
Other comparisons
