Comparison

VIVOTEK Retail vs UniFi Endpoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VIVOTEK Retail

This application helps small to medium-sized businesses analyze in-store customer traffic and evaluate marketing campaign effectiveness. It provides detailed reports and customizable dashboards to understand guest flow patterns and optimize resource allocation. Original surveillance features are also maintained.

Highlights
  • People counting reports
  • Multiple chart displays
  • Performance comparison
  • Customizable report dashboard
  • Real-time dashboard sync
  • Exportable reports
Features
Read full description

VIVOCloud Retail providing even more comprehensive application to SMB owner. VIVOCloud user can now focus on in-store guest flow and use it to evaluate marketing activity performance with world class VIVOTEK in-house counting camera. No need to sign up a new account. With updated NVR model and firmware, VIVOCloud user can directly sign in and build their counting report in this new service. SMB owner can now use counting data to measuring campaign effectiveness, discover key period to place human resource properly, and discover guest flow pattern to manage stock and staff. In the meanwhile, original surveillance feature will be as loyalty as usual, no need to cost huge to build another system. Features * Brand new app to support people counting report * Provide multiple chart display, including digit number, line chart, bar chart and pie chart * Compare between different time, different store and area to evaluate your business performance * Enlarge detail chart to look into your counting data * Build your customize report dashboard and enjoy real-time dashboard sync on multiple platform * Export your key report chart and save it to your album * Quick switch between VIVOCloud app and VIVOCloud Retail app System Requirements * iOS 10.0 or Later Support List Check VIVOTEK website for support list detail

About

UniFi Endpoint

This app provides secure, on-premises access and control for various organizational resources. It allows for one-click WiFi and VPN connections, smart door unlocking, and easy access to files and EV charging.

Highlights
  • Smart door access
  • One-click WiFi connection
  • One-click VPN connection
  • Camera sharing
  • EV charging
  • File access
  • Softphone functionality
Features
Currently charting
Read full description

UniFi Endpoint offers a complete, secure, and seamless on-premises solution for effortless access and control—right at your fingertips. - Smart Door Access: Unlock doors with a simple tap on your phone. - One-Click WiFi: Connect to the organization’s WiFi without entering credentials. - One-Click VPN: Access the organization’s VPN without entering credentials. - Camera Sharing: View live camera feeds and collaborate in real time for enhanced security. - EV Charging: Charge your electric vehicle with ease. - File Access: Access and sync drive folders on the go. - Softphone: Make calls, check voicemail, and stay connected anytime. Upgrade to UID Enterprise, our cloud-based solution, and experience the next level of security, multi-site support, seamless 3rd-party service integration, and other powerful features.

Screenshots

VIVOTEK Retail4 screens
UniFi Endpoint4 screens

Verdict

The call

The clearest difference is update cadence: UniFi Endpoint at every 2 weeks against VIVOTEK Retail's every 25 months. UniFi Endpoint also leads on ratings volume (13K vs 2) and chart position (#117 vs unranked). VIVOTEK Retail's advantage is iOS requirement (11.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VIVOTEK Retail holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: UniFi Endpoint has 13K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

VIVOTEK Retail ships an update every 25 months, UniFi Endpoint every 2 weeks. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.

Scorecard4 real differences · 7 level
VIVOTEK Retail versus UniFi Endpoint: the parameters behind the verdict, then further details
ParameterVIVOTEK RetailUniFi Endpoint
PriceFreeFree
Rating5.0 (2 ratings) — better4.8 (13K ratings)
Positive reviews—28.0% of reviews
Number of ratings213K — better
Update frequencyEvery 25 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#117 — better
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS11.0 — better18.0
Further details — not scored
Size18 MB251 MB
Age rating4+4+
DeveloperVIVOTEK inc.Ubiquiti Inc.

Customer experience

VIVOTEK Retail

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

UniFi Endpoint

All ratings12,817 ratings
Positive95.5%
Neutral0.9%
Negative3.6%
Written reviews307 reviews
Positive28.0%
Neutral11.1%
Negative60.9%

Bugs and requests

VIVOTEK Retail

Not enough reviews yet to summarise bugs or requests.

UniFi Endpoint

Reported bugs

4 issues
  • Softphone not ringing for external calls
  • Unwanted video call integration
  • Repeated door unlock attempts
  • Inconsistent door control functionality

Requested features

5 requests
  • Add NFC support
  • Implement one-touch unlock
  • Integrate with CarPlay
  • Provide a widget option
  • Add texting capabilities

In-app purchases

None

VIVOTEK Retail

No in-app purchases

None

UniFi Endpoint

No in-app purchases

Questions

Is VIVOTEK Retail free?
VIVOTEK Retail is free to download, with no in-app purchases.
Is UniFi Endpoint free?
UniFi Endpoint is free to download, with no in-app purchases.
Which has better reviews, VIVOTEK Retail or UniFi Endpoint?
VIVOTEK Retail is rated higher. VIVOTEK Retail averages 5.0 out of 5 from 2 ratings, while UniFi Endpoint averages 4.8 from 13K ratings.
Do VIVOTEK Retail or UniFi Endpoint have ads?
Neither VIVOTEK Retail nor UniFi Endpoint shows ads.
Which is updated more often, VIVOTEK Retail or UniFi Endpoint?
VIVOTEK Retail ships an update every 25 months, and UniFi Endpoint every 2 weeks. Most recently, VIVOTEK Retail was updated on October 24, 2026 and UniFi Endpoint on October 31, 2026.

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