NinjaOne Mobile vs Datto Workplace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Datto Workplace
Access, edit, and annotate your documents from any device, anywhere. This mobile app offers smart synchronization for offline access, secure sharing options, and robust data security features like remote wipe and file password protection.
- Smart Sync for offline access
- Document editing and annotation
- Secure file sharing
- Data loss prevention (DLP)
- Remote wipe capability
- File password protection
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Access, edit and annotate your documents anywhere, anytime, on the go! Introducing Datto Workplace Mobile, the mobile app that gives users the power of a laptop on mobile device. Datto Workplace Mobile features include: *Smart Sync* Take all your files and documents with you while on the go, with smart sync technology. Sync files to make your files available even while offline. *Sharing* Share with your team or publicly directly from your mobile device. *Security* Built-in data loss prevention (DLP) including remote wipe, data copy and download prevention; file passwords and expiry; no need for a separate MDM solution. -------------------------------------------------------- ***Please note that a Datto Workplace account is required to use this application***
Screenshots
Verdict
The clearest difference is rating: Datto Workplace at 4.4 against NinjaOne Mobile's 2.6. Datto Workplace also leads on ratings volume (1K vs 74). NinjaOne Mobile's advantage is update cadence (every 2 months vs every 3 months) and review sentiment (22% vs 14%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Datto Workplace holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: Datto Workplace has 1K ratings behind it against 74, so its average is the more settled of the two. Written reviews complicate that: 22% of NinjaOne Mobile's written reviews are positive against 14% of Datto Workplace's, so the app with the better star average is not the one people write more warmly about.
NinjaOne Mobile ships an update every 2 months, Datto Workplace every 3 months. Both last shipped on November 6, 2026.
| Parameter | NinjaOne Mobile | Datto Workplace |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (74 ratings) | 4.4 (1K ratings) — better |
| Positive reviews | 21.9% of reviews — better | 13.6% of reviews |
| Number of ratings | 74 | 1K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 38 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | Datto, Inc. |
Customer experience
NinjaOne Mobile
Datto Workplace
User reviews
NinjaOne Mobile
From 74 App Store ratingsWhat we love
- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)
Room to improve
- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)
Datto Workplace
From 1K App Store ratingsWhat we love
- 👍 Getting better
- 👍 Smooth connection and refined aesthetics
Room to improve
- 🐛 Crashes on Mac
- 🐛 Frequent login issues
- 🐛 Scribble feature bugs
- 🐛 PDF viewing issues
- 🐛 Sync and background issues
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
Datto Workplace
Reported bugs
5 issues- Crashes when using scribble feature
- Unable to open PDF documents
- Sync issues and data loss
- Incorrect space reporting on devices
- Login problems and inability to troubleshoot
Requested features
2 requests- Add option to crop scanned documents
- Improve text annotation and markup tools
In-app purchases
NinjaOne Mobile
No in-app purchases
Datto Workplace
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is Datto Workplace free?
Which has better reviews, NinjaOne Mobile or Datto Workplace?
Do NinjaOne Mobile or Datto Workplace have ads?
Which is updated more often, NinjaOne Mobile or Datto Workplace?
Other comparisons
