Comparison

NinjaOne Mobile vs VUSION Link

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NinjaOne Mobile

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

Highlights
  • Unified IT management
  • Remote end-user support
  • Centralized workflows
  • Single pane of glass interface
  • Manage from anywhere
Features
Read full description

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

About

VUSION Link

This application streamlines in-store retail operations by simplifying label and item management. It empowers staff to quickly update product information, optimize shelf presence, and enhance customer service. The tool provides a global view of store operations, increasing efficiency and flexibility for retail staff.

Highlights
  • Match items with labels and rails
  • Manage and monitor labels
  • Manage items at the shelf
  • Real-time price and detail updates
  • Improved store efficiency
  • Operate directly at the shelf
Features
Read full description

What is VUSION Link ? Increasing customers loyalty is key for retailers. To do so, in-store staff must be available to shoppers to provide them better information and services. Developed by VusionGroup, VUSION Link is an application, that helps operators save time and focus on these higher value-added tasks through easy and fast labels and items management. 5 reasons why you’ll love this App: - Improved store efficiency with a global view of all in-store operations - Higher flexibility by operating directly at the shelf​ - Automatic configuration of the store​ - Available on Smartphone and PDA​ - Compatible with our new VUSION Labels and VUSION Rails ​ VUSION Link main features: MATCH ITEMS WITH LABELS AND RAILS: Easily match your labels with one or more items in your store. VUSION Link is also compatible with our latest device : the VUSION Rail. Choose the label template you want and implement your marketing strategy with the price scenarios that have been established. MANAGE AND MONITOR YOUR LABELS: Optimize your in-store operations by quickly finding your labels using the label flash. Refresh the image on the screen to make sure prices and details are always up-to-date and trigger a page switch with one click to view additional information (stock levels, next delivery date and quantities, etc). ​MANAGE ITEMS AT THE SHELF:​ Look for your product in the store and find them easily thanks to the label flash. Change your items details and prices in real-time and increase your customer satisfaction with always up-to-date product information.

Screenshots

NinjaOne Mobile4 screens
VUSION Link4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Mobile at 2.6 against VUSION Link's 1.8. NinjaOne Mobile also leads on review sentiment (22% vs 12%) and ratings volume (73 vs 13). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Mobile holds the better App Store score, 2.6 against 1.8. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 12% of VUSION Link's.

UpkeepUpdate frequency

NinjaOne Mobile ships an update every 2 months, VUSION Link monthly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
NinjaOne Mobile versus VUSION Link: the parameters behind the verdict, then further details
ParameterNinjaOne MobileVUSION Link
PriceFreeFree
Rating2.6 (73 ratings) — better1.8 (13 ratings)
Positive reviews21.9% of reviews — better12.1% of reviews
Number of ratings73 — better13
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.016.0
Further details — not scored
Size38 MB54 MB
Age rating4+4+
DeveloperNinjaRMM, LLCStore Electronic Systems

Customer experience

NinjaOne Mobile

All ratings73 ratings
Positive32.9%
Neutral8.2%
Negative58.9%
Written reviews73 reviews
Positive21.9%
Neutral9.6%
Negative68.5%

VUSION Link

All ratings13 ratings
Positive15.4%
Neutral0.0%
Negative84.6%
Written reviews33 reviews
Positive12.1%
Neutral6.1%
Negative81.8%

Bugs and requests

NinjaOne Mobile

Reported bugs

36 issues
  • Login loop with SSO/Entra ID
  • MFA not working or broken
  • Authenticator never calls back
  • App continually signs out
  • Notifications never work
Show 31 more
  • Keyboard pops up and obstructs navigation
  • Action and function key bar disappeared
  • SSO login screen won't allow changing accounts
  • Have to log in every 20 seconds
  • Login fails after updates
  • Cannot log in with MFA codes, only SMS
  • Action button for remote in is gone
  • False data in threat counts and group filters
  • Scripts do not work
  • Redirects to external browser that won't accept input
  • Crashing on launch (iOS 18)
  • SSO broken, loops between screens
  • Login loop prevents sign-in
  • App launches Safari and then endless pop-ups
  • Cannot sign in with SSO
  • Biometric login not possible, always asks for 2FA
  • Infinite sign-in loop with Azure AD
  • Last update broke SSO logins with Entra SSO
  • No login over SSO since last update
  • Persistent issue with staying signed in
  • Resetting user password is spotty or shows nothing
  • Cannot unlock user account from app
  • MFA setup required, but no way to submit verification
  • Cannot run scripts as credential selection field is broken
  • Push notifications stopped working
  • List of scripts is empty (only shows categories)
  • Task manager functionality not working
  • Cannot log back in with correct credentials after first day
  • App does not work
  • Approval bug is reversed (approve rejects, reject approves)
  • New UI limits information and can't run scripts

Requested features

18 requests
  • Add facial recognition for login
  • Add ability to access device terminal/cmd/powershell
  • Add ability to search devices by logged in user
  • Add storage drive capacity/utilization
  • Add Windows version (e.g., 22H2)
Show 13 more
  • Add processor make/model
  • Add graphics card make/model
  • Sort scripts alphabetically
  • Add dark mode option
  • Add advanced analytics dashboard
  • Add option for alert sound with push notifications
  • Add ability to change alert sound
  • Add full access to event viewer
  • Add hard drive monitoring
  • Add ability to run scheduled scripts/policies
  • Add command line access
  • Add ability to scan and deploy patches from app
  • Add more options to do things as in web interface

VUSION Link

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NinjaOne Mobile

No in-app purchases

None

VUSION Link

No in-app purchases

Questions

Is NinjaOne Mobile free?
NinjaOne Mobile is free to download, with no in-app purchases.
Is VUSION Link free?
VUSION Link is free to download, with no in-app purchases.
Which has better reviews, NinjaOne Mobile or VUSION Link?
NinjaOne Mobile is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while VUSION Link averages 1.8 from 13 ratings.
Do NinjaOne Mobile or VUSION Link have ads?
Neither NinjaOne Mobile nor VUSION Link shows ads.
Which is updated more often, NinjaOne Mobile or VUSION Link?
NinjaOne Mobile ships an update every 2 months, and VUSION Link monthly. Most recently, NinjaOne Mobile was updated on November 2, 2026 and VUSION Link on November 3, 2026.

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