NinjaOne Mobile vs Dell Audio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Dell Audio
Enhance your Dell wireless audio devices with this companion app. Customize audio modes for calls or multimedia, manage noise cancellation, and control headset features like busy lights and automated actions. Track your earbuds and update firmware for an optimized listening experience.
- Personalize headset features
- Customize audio modes (Collaboration/Multimedia)
- Manage noise cancellation and transparency
- Automated actions (pause music, mute mic)
- Busy Light indicator
- Firmware updates
- Find My Earbuds feature
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Dell Audio app is a companion mobile app for Dell wireless audio devices that enables you to personalize and enable headset features. This app currently supports - 1) Dell Pro Premium Wireless ANC Headset - WL7024 2) Dell Pro Plus Wireless ANC Headset - WL5024 3) Dell Pro Wireless Headset - WL3024 4) Dell Pro 5 Wireless Speakerphone - SL525 5) Dell Pro 5 Earbuds - EB525 6) Dell Pro 5 Wireless ANC Headset-WL527 7) Dell Pro 3 Wireless ANC Headset-WL327 We have 2 Audio Modes to customize your settings based on your activity: • Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both outgoing and incoming audio*. Control the volume of your voice on a call with Sidetone slider. • Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost In addition, the Dell Audio app allows you to do so much more: • Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear*. • Automated Actions allow you to pause music or mute mic when you take off the headset or earbuds. With Quick Pause, you can even pause music or mute mic by taking off just the earcup of WL7024. • Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work*. • Voice Guidance sets the amount of audio prompts user may need for device features. • Auto Off helps Dell wireless audio devices to automatically power off after a period of inactivity. • Battery Status indicator displays your audio devices battery status with a visual battery indicator. • You can also see the current firmware version and do firmware updates upon being notified. • ‘Find My Earbuds’* allows users to track the location of supported earbud devices. • Adaptive ANC-noise cancellation adjusts automatically to your surroundings. Available on Dell Pro 5 Wireless ANC Headset-WL527 only.
Screenshots
Verdict
The clearest difference is rating: Dell Audio at 3.7 against NinjaOne Mobile's 2.6. NinjaOne Mobile's advantage is review sentiment (22% vs 13%) and ratings volume (73 vs 23). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dell Audio holds the better App Store score, 3.7 against 2.6. Both are backed by a comparable volume of ratings — 73 and 23 respectively. Written reviews complicate that: 22% of NinjaOne Mobile's written reviews are positive against 13% of Dell Audio's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 21, 2026 and October 27, 2026 respectively.
| Parameter | NinjaOne Mobile | Dell Audio |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (73 ratings) | 3.7 (23 ratings) — better |
| Positive reviews | 21.9% of reviews — better | 13.3% of reviews |
| Number of ratings | 73 — better | 23 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 17 |
| Further details — not scored | ||
| Size | 38 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | Dell Inc. |
Customer experience
NinjaOne Mobile
Dell Audio
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
Dell Audio
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NinjaOne Mobile
No in-app purchases
Dell Audio
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is Dell Audio free?
Which has better reviews, NinjaOne Mobile or Dell Audio?
Do NinjaOne Mobile or Dell Audio have ads?
Which is updated more often, NinjaOne Mobile or Dell Audio?
Other comparisons
