Comparison

BigCommerce vs Lightspeed eCom (E

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BigCommerce

Manage your online store from anywhere with this mobile app. Create and process orders, update product listings, view customer information, and monitor key business performance metrics on the go. It's a powerful tool for growing brands to run their e-commerce operations from their mobile device.

Highlights
  • Live store performance metrics
  • Order creation and management
  • Catalog updates and product management
  • Customer details and history
  • Payment processing and refunds
  • Product image uploads
Features
Read full description

Wherever you are, take your online store with you. The BigCommerce app lets you create and manage orders, update your catalog, view customer details and access key performance metrics for running your business on-the-go. BigCommerce is the most versatile ecommerce platform for growing brands and is now accessible from your mobile device. STORE PERFORMANCE - Access live store performance metrics such as revenue, orders, visitors, and conversion rates - Track trends over the course of day, week, month, or year - Compare previous time period trends right from the store performance dashboard ORDER MANAGEMENT - Get notified for orders as they are placed - View order details to stay on top of fulfillment - Accept payments for orders, and perform refunds - Create new orders for your customers - View and print order invoices CATALOG MANAGEMENT - View and search products - Adjust product details such as price, description, and inventory - Upload new product images using your device camera or camera roll CUSTOMER MANAGEMENT - Keep track of customer details and their order history - Contact customers easily by tapping to call or email

About

Lightspeed eCom (E

Manage your online store and inventory from your mobile device. This platform simplifies selling online and in-person, with tools to market your products and connect with customers. Get 24/5 support for your e-commerce needs.

Highlights
  • Inventory management
  • Order processing
  • AI product descriptions
  • Multi-channel selling
  • Automated marketing tools
  • Barcode scanner
  • 24/5 customer support
Features
Read full description

The Lightspeed eCom app makes selling online easier for everyone. Whether you're launching your first store or gearing up to grow, our one-stop commerce platform makes it simple to manage your business—online and off—right from the palm of your hand. MANAGE ORDERS AND INVENTORY Control everything from a single dashboard with inventory management, order processing, payments, and more. • Add product images right from your mobile device • Generate and format product descriptions with AI • Add product ribbons, subtitles, and online-specific attributes • Enrich products with SEO descriptions for better visibility • View sales details, including purchased items, selected options, shipping addresses, and contact information • Use the barcode scanner to quickly find products and orders and track inventory and shipments • Get push notifications about new orders • Keep customers informed with status updates and messages • And process everything right in the app SELL EVERYWHERE FROM A SINGLE PLATFORM Ready to expand? Connect your store to sell everywhere your customers are browsing and buying. • Sell across on your website • Import your inventory to sell on Facebook, Instagram, and TikTok • Or sell in person with Lightspeed POS MARKET YOUR BUSINESS Grow even faster with automated marketing tools to promote your products to new and existing customers. • Advertise your products on Facebook and Google • Boost sales with automated abandoned cart emails • Create discounts and offers to attract new customers • Track it all from your Lightspeed eCom control panel 24/5 SUPPORT Get the support you need, when you need it. • Unlimited 24/5 chat and email support • Access to detailed onboarding, videos, articles, and more

Screenshots

BigCommerce4 screens
Lightspeed eCom (E3 screens

Verdict

The call

The clearest difference is rating: BigCommerce at 4.5 against Lightspeed eCom (E's 4.2. BigCommerce also leads on ratings volume (639 vs 18) and monetization model (free vs ad-supported). Lightspeed eCom (E's advantage is review sentiment (56% vs 40%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BigCommerce holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: BigCommerce has 639 ratings behind it against 18, so its average is the more settled of the two. Written reviews complicate that: 40% of BigCommerce's written reviews are positive against 56% of Lightspeed eCom (E's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

BigCommerce ships an update every 2 weeks, Lightspeed eCom (E fortnightly. The most recent releases landed on September 22, 2026 and September 12, 2026 respectively.

Scorecard4 real differences · 6 level
BigCommerce versus Lightspeed eCom (E: the parameters behind the verdict, then further details
ParameterBigCommerceLightspeed eCom (E
PriceFreeFree
Rating4.5 (639 ratings) — better4.2 (18 ratings)
Positive reviews40.3% of reviews55.6% of reviews — better
Number of ratings639 — better18
Update frequencyEvery 2 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size39 MB161 MB
Age rating17+4+
DeveloperBigCommerceLightspeed Commerce Inc.

Customer experience

BigCommerce

All ratings639 ratings
Positive87.0%
Neutral3.4%
Negative9.5%
Written reviews139 reviews
Positive40.3%
Neutral9.4%
Negative50.4%

Lightspeed eCom (E

All ratings18 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews9 reviews
Positive55.6%
Neutral0.0%
Negative44.4%

Bugs and requests

BigCommerce

Reported bugs

5 issues
  • App crashes on launch or during use
  • Login issues and inability to stay logged in
  • Inaccurate or missing data in analytics and reporting
  • Compatibility problems with newer iOS/Android versions
  • Inconsistent performance and frequent bugs

Requested features

5 requests
  • Add ability to edit orders and product details
  • Improve search functionality and inventory management
  • Implement push notifications for orders and updates
  • Allow more customization and control over the app
  • Provide better integration with the main BigCommerce platform

Lightspeed eCom (E

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BigCommerce

No in-app purchases

None

Lightspeed eCom (E

No in-app purchases

Questions

Is BigCommerce free?
BigCommerce is free to download, with no in-app purchases.
Is Lightspeed eCom (E free?
Lightspeed eCom (E is free to download, with no in-app purchases.
Which has better reviews, BigCommerce or Lightspeed eCom (E?
BigCommerce is rated higher. BigCommerce averages 4.5 out of 5 from 639 ratings, while Lightspeed eCom (E averages 4.2 from 18 ratings.
Do BigCommerce or Lightspeed eCom (E have ads?
Neither BigCommerce nor Lightspeed eCom (E shows ads.
Which is updated more often, BigCommerce or Lightspeed eCom (E?
BigCommerce ships an update every 2 weeks, and Lightspeed eCom (E fortnightly. Most recently, BigCommerce was updated on September 22, 2026 and Lightspeed eCom (E on September 12, 2026.

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