HP Support Assistant vs Motag
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Motag
This app tracks your daily exercise and monitors your progress over time. It helps you achieve your fitness goals by providing detailed insights into your activity.
- Daily exercise recording
- Progress tracking (daily, weekly, monthly, yearly)
- Goal achievement assistance
- Fitness insights
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Motag Smart Fitness app records your daily exercise,keeps track of your daily,weekly,monthly and yearly progress to better assit you in achieving yourbody goals.
Screenshots
Verdict
The clearest difference is rating: HP Support Assistant at 2.2 against Motag's 1.7. HP Support Assistant also leads on ratings volume (237 vs 3) and update cadence (every 4 months vs every 9 months). Motag's advantage is iOS requirement (11.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HP Support Assistant holds the better App Store score, 2.2 against 1.7. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 0% of Motag's.
HP Support Assistant ships an update every 4 months, Motag every 9 months. The most recent releases landed on September 22, 2026 and September 13, 2026 respectively.
| Parameter | HP Support Assistant | Motag |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (237 ratings) — better | 1.7 (3 ratings) |
| Positive reviews | 6.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 237 — better | 3 |
| Update frequency | Every 4 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 11.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 190 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | Summit Electronics LLC |
Customer experience
HP Support Assistant
Motag
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Motag
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Motag
No in-app purchases
