Freshcaller vs MightyCall Call Center
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Freshcaller
This app provides modern cloud telephony for making and receiving calls conveniently. Manage agent status, view call history with follow-up actions, and handle multiple incoming calls. Convert important calls into tickets for seamless support.
- Make and receive calls
- Manage agent status
- View call history and notes
- Handle multiple incoming calls
- Convert calls to tickets
- Call routing and IVR
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Modern Cloud Telephony Calls: Make and receive calls at your convenience. Agent status: Set your availability by toggling between being online and offline from within the app. My calls: Directly engage with your most recent callers from the list of recent calls Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording. Multiple incoming calls: View all your incoming calls in queue on one single screen Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk. Benefits of Freshdesk Contact Center No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls. One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web. Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard. You can try it out for a period of 21 days.
MightyCall Call Center
This app provides a comprehensive solution for managing business communications, enabling users to set up call centers with dedicated business numbers and handle calls, SMS, and voicemails. It offers features like call recording, IVR setup, and CRM synchronization to enhance customer service and team collaboration.
- Business phone numbers
- Call and SMS management
- Voicemail transcription
- Call recording
- Multi-level IVR
- CRM synchronization
- Team collaboration
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Set up your call center: get local, toll-free, or domestic business numbers, and effortlessly manage your communication, while presenting a polished and credible image to your customers. MightyCall Center app will serve as your all-in-one solution for seamless communication and exceptional customer service. Stay connected with your team and customers from anywhere, while enjoying a crystal-clear audio quality, user-friendly interface, and an array of robust features, all specifically tailored for your business needs. With the MightyCall Call Center app, you can: • Make and receive calls using your business numbers • Send and receive SMS and MMS • Listen to and read your voicemails • Record phone calls • Manage your availability with easy-to-set statuses • Set up a multi-level and multilingual IVR • Receive instant notifications for missed communications • Access and manage your Business Contact Book • Stay in sync with team members on customer interactions • Seamlessly synchronize with your CRM Elevate your customer service experience and empower your team with the MightyCall Call Center app, the ultimate tool for modern call center management.
Screenshots
Verdict
The clearest difference is rating: MightyCall Call Center at 3.7 against Freshcaller's 3.3. MightyCall Call Center also leads on update cadence (every 3 weeks vs every 6 weeks). Freshcaller's advantage is review sentiment (30% vs 14%) and ratings volume (63 vs 16). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MightyCall Call Center holds the better App Store score, 3.7 against 3.3. Both are backed by a comparable volume of ratings — 63 and 16 respectively. Written reviews complicate that: 30% of Freshcaller's written reviews are positive against 14% of MightyCall Call Center's, so the app with the better star average is not the one people write more warmly about.
Freshcaller ships an update every 6 weeks, MightyCall Call Center every 3 weeks. The most recent releases landed on September 5, 2026 and August 25, 2026 respectively.
| Parameter | Freshcaller | MightyCall Call Center |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (63 ratings) | 3.7 (16 ratings) — better |
| Positive reviews | 30.3% of reviews — better | 14.3% of reviews |
| Number of ratings | 63 — better | 16 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 39 MB | 102 MB |
| Age rating | 4+ | 4+ |
| Developer | FRESHWORKS TECHNOLOGIES PRIVATE LIMITED | CallCurrent, Inc. |
Customer experience
Freshcaller
MightyCall Call Center
In-app purchases
Freshcaller
No in-app purchases
MightyCall Call Center
No in-app purchases
Questions
Is Freshcaller free?
Is MightyCall Call Center free?
Which has better reviews, Freshcaller or MightyCall Call Center?
Do Freshcaller or MightyCall Call Center have ads?
Which is updated more often, Freshcaller or MightyCall Call Center?
Other comparisons
