Comparison

Genetec Mobile vs eConnect Alerts

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

About

eConnect Alerts

Receive and manage critical business event notifications in real-time, even offline. Customize alert settings, mark important messages, and share details easily. Access multiple accounts and personalize your interface.

Highlights
  • Real-time custom alerts
  • Offline alert access
  • Configurable push notification muting
  • Mark and flag alerts
  • View extended alert details and images
  • Share alert links
  • Search alerts by various criteria
Features
Read full description

eConnect™ Alerts is an essential tool for organizations who wish to stay informed about, and collaborate on, critical business events while they are on-the-go. As a companion app for eConnect's award-winning Business Intelligence offerings, eConnect™ Alerts is the real-time solution to propel your business’s operations. For more details, visit https://econnectglobal.com or contact info@econnect.tv Core Features & Functions: - Custom tailored alerts received in real-time - Support for offline access of previously received alerts - Configurable push alert muting level (per site for multi-site customers) - Mark alerts as seen/unseen and flag important alerts for archive - View extended alert details, related images and more - Share private alert links via SMS, Email, or other mobile apps - Search received alerts by date, tag, text, priority and more - Access multiple eConnect installations via a single account - Dark, light, or system-controlled user interface options - Notifications when new app builds are available

Screenshots

Genetec Mobile4 screens
eConnect Alerts4 screens

Verdict

The call

The clearest difference is rating: eConnect Alerts at 5.0 against Genetec Mobile's 3.2. Genetec Mobile's advantage is update cadence (monthly vs every 6 months) and ratings volume (38 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

eConnect Alerts holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Genetec Mobile has 38 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Genetec Mobile ships an update monthly, eConnect Alerts every 6 months. The most recent releases landed on October 23, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
Genetec Mobile versus eConnect Alerts: the parameters behind the verdict, then further details
ParameterGenetec MobileeConnect Alerts
PriceFreeFree
Rating3.2 (38 ratings)5.0 (3 ratings) — better
Positive reviews13.6% of reviews—
Number of ratings38 — better3
Update frequencyMonthly — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better16.4
Further details — not scored
Size222 MB45 MB
Age rating4+4+
DeveloperGeneteceConnect, Inc.

Customer experience

Genetec Mobile

All ratings37 ratings
Positive48.6%
Neutral10.8%
Negative40.5%
Written reviews22 reviews
Positive13.6%
Neutral22.7%
Negative63.6%

eConnect Alerts

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Genetec Mobile

No in-app purchases

None

eConnect Alerts

No in-app purchases

Questions

Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Is eConnect Alerts free?
eConnect Alerts is free to download, with no in-app purchases.
Which has better reviews, Genetec Mobile or eConnect Alerts?
eConnect Alerts is rated higher. Genetec Mobile averages 3.2 out of 5 from 38 ratings, while eConnect Alerts averages 5.0 from 3 ratings.
Do Genetec Mobile or eConnect Alerts have ads?
Neither Genetec Mobile nor eConnect Alerts shows ads.
Which is updated more often, Genetec Mobile or eConnect Alerts?
Genetec Mobile ships an update monthly, and eConnect Alerts every 6 months. Most recently, Genetec Mobile was updated on October 23, 2026 and eConnect Alerts on October 15, 2026.

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