Newrez vs My SPS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Newrez
Manage your mortgage loan conveniently from your mobile device. Easily view loan details, make payments, access important documents, and track your loan status securely.
- View loan balance and payment details
- Make one-time or scheduled payments
- Edit autopay settings
- View escrow breakdown
- Download tax documents (1098 form)
- Access loan statements and documents
- Track loan status
Read full descriptionHide full description
The Newrez app allows you to make secure mortgage payments and manage your home loan anytime, anywhere. View your mortgage balance, make payments, and more. Manage your mortgage in one place: - View your current balance, escrow details, recent activity, and payment history. - Make a one-time payment, view pending payments, or schedule recurring payments. - View and download your mortgage statements and tax documents securely. - Check the status of your loan, from application through funding. About Newrez LLC Newrez is a national mortgage lender and mortgage servicer that provides home purchase loans, mortgage refinance solutions, and full-service loan servicing for homeowners across the United States. Newrez offers a customer-first journey and helps customers make smart moves throughout the lifetime of their mortgage loans. Set apart by its origination platform, the company provides customers with unparalleled lending options for purchasing and refinancing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania, and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/ NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/
My SPS
Manage your mortgage account securely and conveniently 24/7. Make payments, set up auto-drafts, view statements, and review escrow details on the go. Access account information and upload documents easily.
- Manage mortgage account 24/7
- Make mortgage payments
- Set up/modify auto-draft payments
- View statements and letters
- Review escrow information
- Upload documents
- Secure login with Touch/Face ID
Read full descriptionHide full description
My SPS mobile app is a fast, secure way to manage your mortgage account 24/7. Make payments, set up and make changes to monthly auto draft, view statements, and review escrow information. *If you have already created a user name and password on spservicing.com, just skip the registration process and login with your online username and password. Features: • Manage your account and make your mortgage payment 24/7 on the go • Access the Information HUB for answers to your most common account questions • Set up or modify existing auto draft payments • Quickly access your account with touch ID or face ID for eligible devices • Review balances and activity • Upload documents for your account • View monthly statements and letters
Screenshots
Verdict
The clearest difference is rating: Newrez at 4.8 against My SPS's 2.0. Newrez also leads on ratings volume (40K vs 329) and review sentiment (25% vs 6%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Newrez holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: Newrez has 40K ratings behind it against 329, so its average is the more settled of the two. Written reviews point the same way: 25% of Newrez's written reviews are positive against 6% of My SPS's.
Newrez ships an update monthly, My SPS every 3 months. The most recent releases landed on November 12, 2026 and November 2, 2026 respectively.
| Parameter | Newrez | My SPS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (40K ratings) — better | 2.0 (329 ratings) |
| Positive reviews | 25.4% of reviews — better | 6.5% of reviews |
| Number of ratings | 40K — better | 329 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 73 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Newrez LLC | Select Portfolio Servicing, Inc. |
Customer experience
Newrez
My SPS
User reviews
Newrez
From 40K App Store ratingsWhat we love
- 🚀 Easy to navigate
- 👍 User-friendly layout
- 🚀 Quick and effective payments
Room to improve
- 🐛 Buggy login process
- 🔒 Lack of security features (no Face ID/Touch ID)
- 🔍 Inconsistent user experience
- 🤔 Difficult to reach customer service
- 🤔 Unreliable app functionality
My SPS
From 329 App Store ratingsWhat we love
- 👍 Convenient for making payments
- 🚀 Works just fine
- 💡 Easy payments
Room to improve
- 🐛 Unable to accept terms and conditions
- 🐛 Login issues
- 🐛 App not working
- 🐛 Unable to download documents
- 🐛 Screenshot disabled
Bugs and requests
Newrez
Reported bugs
4 issues- Login credentials not saved
- Inability to find/access loan information
- Frequent app crashes and errors
- Incorrect payment processing
Requested features
4 requests- Add Face ID/Touch ID login option
- Improve customer service responsiveness
- Ensure consistent user experience across platforms
- Enhance security measures
My SPS
Reported bugs
6 issues- Unable to accept terms and conditions
- Login issues
- App not working
- Unable to download documents
- Screenshot disabled
Show 1 moreShow fewer
- Freezes after update
Requested features
3 requests- Dark mode option
- Improved document handling
- Better account management features
In-app purchases
Newrez
No in-app purchases
My SPS
No in-app purchases
