Comparison

Newrez vs Rushmore Servicing

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Newrez

Manage your mortgage loan conveniently from your mobile device. Easily view loan details, make payments, access important documents, and track your loan status securely.

Highlights
  • View loan balance and payment details
  • Make one-time or scheduled payments
  • Edit autopay settings
  • View escrow breakdown
  • Download tax documents (1098 form)
  • Access loan statements and documents
  • Track loan status
Features
Read full description

The Newrez app allows you to make secure mortgage payments and manage your home loan anytime, anywhere. View your mortgage balance, make payments, and more. Manage your mortgage in one place: - View your current balance, escrow details, recent activity, and payment history. - Make a one-time payment, view pending payments, or schedule recurring payments. - View and download your mortgage statements and tax documents securely. - Check the status of your loan, from application through funding. About Newrez LLC Newrez is a national mortgage lender and mortgage servicer that provides home purchase loans, mortgage refinance solutions, and full-service loan servicing for homeowners across the United States. Newrez offers a customer-first journey and helps customers make smart moves throughout the lifetime of their mortgage loans. Set apart by its origination platform, the company provides customers with unparalleled lending options for purchasing and refinancing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania, and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/ NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/

About

Rushmore Servicing

Manage your mortgage conveniently from anywhere, 24/7. Make secure payments, set up AutoPay, and access important documents like statements and correspondence easily. Get on-demand assistance from mortgage experts when needed.

Highlights
  • Manage mortgage 24/7
  • Make secure payments
  • Set up AutoPay
  • Access statements
  • Contact mortgage experts
Read full description

Stress-Free Homeownership, at Your Fingertips. Keeping track of your mortgage with Rushmore Servicing is more convenient than ever. Make payments quickly, access your documents, or get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, we’ve made it easy to… • Manage your mortgage from anywhere, 24/7 • Handle the basics with ease—securely make payments or set up AutoPay • Access your statements & other correspondence when it’s convenient for you

Screenshots

Newrez4 screens
Rushmore Servicing4 screens

Verdict

The call

The clearest difference is ratings volume: Newrez at 40K against Rushmore Servicing's 276. Newrez also leads on review sentiment (26% vs 17%) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Newrez against 4.9 for Rushmore Servicing. That said, the two scores are not equally well evidenced: Newrez has 40K ratings behind it against 276, so its average is the more settled of the two. Written reviews are what separate them: 26% of Newrez's written reviews are positive against 17% of Rushmore Servicing's.

UpkeepUpdate frequency

Newrez ships an update monthly, Rushmore Servicing every 2 months. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.

Scorecard3 real differences · 7 level
Newrez versus Rushmore Servicing: the parameters behind the verdict, then further details
ParameterNewrezRushmore Servicing
PriceFreeFree
Rating4.8 (40K ratings)4.9 (276 ratings) — better
Positive reviews25.7% of reviews — better16.7% of reviews
Number of ratings40K — better276
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size73 MB23 MB
Age rating4+4+
DeveloperNewrez LLCNationstar Mortgage Holdings Inc.

Customer experience

Newrez

All ratings39,992 ratings
Positive97.2%
Neutral1.4%
Negative1.3%
Written reviews202 reviews
Positive25.7%
Neutral5.9%
Negative68.3%

Rushmore Servicing

All ratings273 ratings
Positive98.2%
Neutral0.7%
Negative1.1%
Written reviews6 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

Bugs and requests

Newrez

Reported bugs

4 issues
  • Login credentials not saved
  • Inability to find/access loan information
  • Frequent app crashes and errors
  • Incorrect payment processing

Requested features

4 requests
  • Add Face ID/Touch ID login option
  • Improve customer service responsiveness
  • Ensure consistent user experience across platforms
  • Enhance security measures

Rushmore Servicing

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Newrez

No in-app purchases

None

Rushmore Servicing

No in-app purchases

Questions

Is Newrez free?
Newrez is free to download, with no in-app purchases.
Is Rushmore Servicing free?
Rushmore Servicing is free to download, with no in-app purchases.
Which has better reviews, Newrez or Rushmore Servicing?
Rushmore Servicing is rated higher. Newrez averages 4.8 out of 5 from 40K ratings, while Rushmore Servicing averages 4.9 from 276 ratings.
Do Newrez or Rushmore Servicing have ads?
Neither Newrez nor Rushmore Servicing shows ads.
Which is updated more often, Newrez or Rushmore Servicing?
Newrez ships an update monthly, and Rushmore Servicing every 2 months. Most recently, Newrez was updated on October 24, 2026 and Rushmore Servicing on October 20, 2026.

Other comparisons