SRM vs win by inwi

L’application mobile SRM-CS 7/24 fait peau neuve évolue et m’offre encore plus de fonctionnalités digitales pour une meilleure expérience utilisateur. J’accède rapidement à toutes mes informations et aux e-services proposés : 1. Je consulte mon Tableau de Bord qui regroupe mes contrats et mes factures, je règle mes impayés ou celle d’un tiers, je suis mes consommations en valeur et en volume ; 2. Je bénéficie des e-Services (e-Raccordement, e-Abonnement et e-Résiliation) et suis à distance et en temps réel leur processus de traitement en Back Office ; 3. Je bénéficie des conseils pour la gestion optimale de mes consommations ; 4. Je dépose mes demandes (évènement, incident, réclamation…) et suis à distance les étapes de leur traitement ; 5. Je contacte mon conseiller en entrant en contact avec en appelant le Centre de Relation Clientèle au : 0522 31 20 20.

Win by inwi is the 100% digital mobile plan from inwi that offers you the max of 4G internet starting from 49Dh/month through a 100% online experience. You customize your mobile plan by choosing the volume of internet and calls you want. You can stop & resume and modify your win plan whenever you want! The win mobile plan is: - The max of generosity: take advantage of the maximum of internet at the best prices - No commissioning fees: you don't pay the line opening fees - Maximum Flexibility: customize your plan when you subscribe and change it every month if you need by choosing the volume of internet and calls. You can also add Gb and / or hours at any time regardless of the plan you chose at the start of the month, it's up to you! - Non-binding in every sense of the word: start, stop and resume your plan when you want - Free home delivery: order online and receive your SIM card at home, or use any inwi SIM card - Phone number : You can either keep your current phone number or choose a new one With win, everything is done online on the win.ma website or the win by inwi mobile application (subscription, payment, modification, management of your 100% online plan) o You subscribe: you customize your offer, choose your number, create your account online on win.ma or on the win by inwi mobile app, choose your delivery address and pay o You monitor your data and calls consumption o You pay your mobile plan and buy your passes with your bank card, on your bank's website or mobile app or using inwi money, inwi's electronic wallet o You modify your plan o You have access to the FAQ and winbot 24/7 and as a customer you can chat with our advisers 7/7 from 8h to 22h - no need for calls to customer service, everything is online! You can also contact us in a private message on social networks