Comparison

BART (Official) vs Richmond Moves

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BART (Official)

Plan your Bay Area transit journeys with real-time train departures and official service alerts. This app offers end-to-end trip planning, step-by-step navigation, and customized notifications for a hassle-free commute.

Highlights
  • Real-time train departures
  • End-to-end trip planner
  • Step-by-step navigation
  • Customized service alerts
  • Contactless parking payment
  • Service disruption information
Features
Read full description

The official Bay Area Rapid Transit (BART) app has arrived. It’s the easiest way to plan your trip and get accurate real time train departures with data straight from BART, along with official service alerts. The BART app offers exclusive features for hassle free travel for daily commuters, infrequent users and tourists alike: -Plan your entire end to end trip with BART’s exclusive Trip Planner giving you the fastest route from your starting point to your destination using BART and multiple modes of transportation, including connecting transit, biking, walking and driving. -Step by step navigation with personalized preferences and saved favorite stations and trips. -Real time departures and schedule timetable. -Customized in-app notifications about BART service and announcements. -Contactless in-app Daily Fee parking payment -Service disruption information linked to your trip itinerary. -Report a Biohazard that needs addressing and access our BART Watch App for reporting crimes. -Escalator and Elevator advisories. -Fleet of the Future train tracker. -Cancelled trip notices. -Easily see the last train of the evening by station when you’re planning your night out or your trip home from the airport. -Station information (including if it offers a parking lot and secured bike parking). -Seamless connection to bart.gov and BARTable for deals, events, and fun. -It’s ad free; who wants to be distracted when looking how far away your train is? BART is working on future features of the app to enhance your BART experience... Tell us about the features you want.

About

Richmond Moves

This app offers an on-demand transit service for navigating a specific city. It allows users to book rides that are shared with others heading in the same direction, providing a convenient, affordable, and environmentally friendly transportation option.

Highlights
  • Book rides via mobile app
  • On-demand pickup from nearby corners
  • Shared rides with other passengers
  • Affordable travel costs
  • Reduced carbon emissions
  • Smart routing technology
Features
Read full description

Think of Richmond Moves as a whole new way to get around Richmond — a ridesharing service that’s smart, easy, affordable, and green. With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. AFFORDABLE. Aggregating people into one vehicle brings down prices. Enough said. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Reach out at support-richmond@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Screenshots

BART (Official)4 screens
Richmond Moves4 screens

Verdict

The call

The clearest difference is ratings volume: BART (Official) at 26K against Richmond Moves's 474. BART (Official) also leads on monetization model (free vs ad-supported). Richmond Moves's advantage is review sentiment (48% vs 30%) and iOS requirement (15.0 vs 17.6). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Richmond Moves holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: BART (Official) has 26K ratings behind it against 474, so its average is the more settled of the two. Written reviews point the same way: 30% of BART (Official)'s written reviews are positive against 48% of Richmond Moves's.

UpkeepUpdate frequency

BART (Official) ships an update every 2 months, Richmond Moves every 6 weeks. The most recent releases landed on September 25, 2026 and September 10, 2026 respectively.

Scorecard4 real differences · 6 level
BART (Official) versus Richmond Moves: the parameters behind the verdict, then further details
ParameterBART (Official)Richmond Moves
PriceFreeFree
Rating4.6 (26K ratings)4.8 (474 ratings) — better
Positive reviews29.7% of reviews48.1% of reviews — better
Number of ratings26K — better474
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPod
Requires iOS17.615.0 — better
Further details — not scored
Size81 MB134 MB
Age rating4+4+
DeveloperSan Francisco Bay Area Rapid Transit DistrictVia Transportation, Inc.

Customer experience

BART (Official)

All ratings21,736 ratings
Positive91.1%
Neutral2.9%
Negative6.1%
Written reviews219 reviews
Positive29.7%
Neutral9.1%
Negative61.2%

Richmond Moves

All ratings474 ratings
Positive94.3%
Neutral1.3%
Negative4.4%
Written reviews27 reviews
Positive48.1%
Neutral11.1%
Negative40.7%

User reviews

BART (Official)

From 26K App Store ratings

What we love

  • 🚀 Convenient in-app parking payment
  • 👍 Accurate real-time train information
  • 🚀 Easy to use app
  • 👍 Helpful for planning trips

Room to improve

  • 🐛 Unreliable real-time information
  • 🔍 Confusing parking payment process
  • 🔍 Lack of key features like checking Clipper card balance
  • 🐛 Frequent crashes and bugs
  • 🔍 Not intuitive for first-time users

Richmond Moves

From 474 App Store ratings

What we love

  • 👍 Great service idea
  • 💰 Low cost alternative
  • 🙏 Appreciated by community
  • 👍 Professional team
  • 👍 Good intention

Room to improve

  • ⏳ Long wait times for rides
  • ⏳ Drivers take forever to arrive
  • ⏳ Rides take longer than app states
  • 🐛 App has technical difficulties
  • 🐛 App is laggy

Bugs and requests

BART (Official)

Reported bugs

4 issues
  • Real-time departure times not updating accurately
  • Trip planning providing incorrect/nonsensical routes
  • Login and password issues causing frequent logouts
  • Parking payment not working as expected

Requested features

5 requests
  • Ability to check Clipper card balance
  • Automatic license plate recognition for parking
  • Offline mode for schedules and trip planning
  • Better notifications for service advisories and delays
  • More customization options for favorite stations

Richmond Moves

Reported bugs

6 issues
  • App has technical difficulties
  • App is laggy
  • App picks different locations than booked
  • App confirms rides but drivers have no record
  • App doesn't know if car is full
Show 1 more
  • Bug with setting number of passengers

Requested features

7 requests
  • Wider coverage area
  • Include Richmond Annex in service area
  • Later operating hours
  • Fix app to not pick different locations than booked
  • Improve driver availability
Show 2 more
  • Ensure drivers have ride requests
  • Fix bug with setting number of passengers

In-app purchases

None

BART (Official)

No in-app purchases

None

Richmond Moves

No in-app purchases

Questions

Is BART (Official) free?
BART (Official) is free to download, with no in-app purchases.
Is Richmond Moves free?
Richmond Moves is free to download, with no in-app purchases.
Which has better reviews, BART (Official) or Richmond Moves?
Richmond Moves is rated higher. BART (Official) averages 4.6 out of 5 from 26K ratings, while Richmond Moves averages 4.8 from 474 ratings.
Do BART (Official) or Richmond Moves have ads?
Neither BART (Official) nor Richmond Moves shows ads.
Which is updated more often, BART (Official) or Richmond Moves?
BART (Official) ships an update every 2 months, and Richmond Moves every 6 weeks. Most recently, BART (Official) was updated on September 25, 2026 and Richmond Moves on September 10, 2026.

Other comparisons