CTC vs SoCal511
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CTC
Coordinate healthcare transportation for health plan members and drivers. Review reservations, rate rides, contact support, cancel, or schedule new appointments easily. This app is for authorized users of participating health plans.
- Review upcoming/past reservations
- Rate rides
- Contact call center
- Cancel reservations
- Schedule new reservations
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CTC-Go is a mobile application used by health plan members and drivers to coordinate healthcare transportation. CTC-Go allows health plan members to review upcoming or past reservations, rate their ride, contact our call center, cancel an existing reservation, and to schedule a new reservation. Our intuitive platform is easy to use and reliable. CTC-Go may only be used by authorized users through participating health plans.
SoCal511
Access real-time transit and traffic information for Southern California. Get arrival times, traffic alerts, and plan multi-modal trips with turn-by-turn navigation.
- Real-time bus and train arrival times
- Traffic alerts and congestion updates
- Emergency and event notifications
- Park and Ride location information
- Multi-modal trip planner
- Turn-by-turn navigation
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Southern California 511 (SoCal 511) is the source for traveler information providing transit and traffic information. The SoCal 511 region consists of five counties: Los Angeles, Orange, Riverside, San Bernardino, and Ventura. Location Based Information at a Glance: • Check when a bus or train will arrive or is scheduled to arrive at a stop near your current location • Check for traffic alerts (Sig Alerts, incidents, closures, etc.) and traffic congestion around your current location • Get alerts on emergencies and major events that may affect travel in the SoCal 511 region • Quick view estimated travel times for your favorite destinations and trips Transit: • Check when a bus or train will arrive or is scheduled to arrive at a stop near your current location or anywhere in the SoCal511 region using an interactive map • View Park and Ride locations and check the number of spaces and cost at each location on the interactive map • View TAP Kiosks and additional information on the interactive map Traffic: • Check for traffic alerts (Sig Alerts, incidents, closures, etc.) and traffic congestion anywhere in the SoCal 511 region using an interactive map • View the dynamic Message Signs for current traffic conditions or special events on the interactive map • Check for traffic alerts around your current location as you drive and have them announced to you Favorites: • Set up and save favorite trips, destinations, and transit stops to get information on them with one touch from the home screen Trip Planner: • Plan a driving, transit, bicycle, or walking trip from any origin to any destination in the SoCal 511 region and get directions for the trip • Get turn by turn navigation directions from your current location to any destination in SoCal while driving, biking, or walking • Transit mode utilizes local transit user knowledge not available in other commercial trip planners • View traffic impacts along your route and announced to you as you drive using turn by turn navigation
Screenshots
Verdict
The clearest difference is rating: SoCal511 at 3.8 against CTC's 2.5. CTC's advantage is ratings volume (335 vs 13) and update cadence (every 2 weeks vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SoCal511 holds the better App Store score, 3.8 against 2.5. That said, the two scores are not equally well evidenced: CTC has 335 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 11% of CTC's written reviews are positive against 0% of SoCal511's, so the app with the better star average is not the one people write more warmly about.
CTC ships an update every 2 weeks, SoCal511 every 5 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | CTC | SoCal511 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (335 ratings) | 3.8 (13 ratings) — better |
| Positive reviews | 10.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 335 — better | 13 |
| Update frequency | Every 2 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.6 |
| Further details — not scored | ||
| Size | 55 MB | 106 MB |
| Age rating | 4+ | 4+ |
| Developer | Call The Car | Los Angeles County Service Authority for Freeway Emergencies |
Customer experience
CTC
SoCal511
Bugs and requests
CTC
Reported bugs
5 issues- App freezes during ride booking
- Incorrect address pre-population
- Inability to select appointment reason
- Login and registration issues
- Disappearing/lost ride requests
Requested features
5 requests- Allow editing of scheduled rides
- Improve address management and auto-fill
- Add dark mode option
- Provide better notifications and status updates
- Simplify the booking flow
SoCal511
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CTC
No in-app purchases
SoCal511
No in-app purchases







