Citizens Financial vs Citizens Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citizens Financial
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Citizens Financial Services now offers bill presentment and payment via mobile devices with out latest product, the Citizens Financial mobile app. View your account on your device and make payments via Debit Card, Credit Card or ACH.
Citizens Access
Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.
- 24/7 secure account access
- View account summary
- Access statements
- View transaction history
- Transfer money
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Ready to manage your money – anytime, anywhere – from the convenience of your mobile device! Access Benefits: - 24/7 secure access to your CD and Savings accounts - View account summary and statements - Easily access transaction history - Transfer money in and out of your account DISCLOSURES: © 2026 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
Screenshots
Verdict
The clearest difference is update cadence: Citizens Access at fortnightly against Citizens Financial's every 3 months. Citizens Financial's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citizens Financial ships an update every 3 months, Citizens Access fortnightly. The most recent releases landed on October 26, 2026 and October 31, 2026 respectively.
| Parameter | Citizens Financial | Citizens Access |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.9 (12K ratings) — better |
| Positive reviews | — | 34.3% of reviews |
| Number of ratings | — | 12K — better |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 11 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Citizens Financial | Citizens Bank, N.A. |
Bugs and requests
Citizens Financial
Not enough reviews yet to summarise bugs or requests.
Citizens Access
Reported bugs
3 issues- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days
Requested features
4 requests- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history
In-app purchases
Citizens Financial
No in-app purchases
Citizens Access
No in-app purchases
Questions
Is Citizens Financial free?
Is Citizens Access free?
Do Citizens Financial or Citizens Access have ads?
Which is updated more often, Citizens Financial or Citizens Access?
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