Comparison

My311 vs O'Reilly Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My311

Report and track non-emergency issues or make requests to your local municipality. Access your town's social media feeds for real-time updates. This app is available only for communities using the Tyler 311 system.

Highlights
  • Report non-emergency issues
  • Track request status
  • Make municipal requests
  • Access town social media feeds
  • Community participation required
Features
Read full description

The My311™ app for iPhone is a gateway to your town’s non-emergency requests management system. My311 allows you to report and track issues that you notice, or make requests of the municipality. The app may also provide convenient access to your town’s Twitter, Facebook, or Instagram feed for up to the minute reports. My311 is only available to communities that use Tyler 311, and have chosen to allow this app. If your community is not listed, ask your town if they use Tyler 311, and if so, to have their community listed as a participant within the app. My311 was previously Click2Report.

About

O'Reilly Pro

Streamline vehicle service and parts management with this app designed for automotive repair professionals. Features include VIN scanning, parts lookup, ordering, and customer quoting. Supports English and Spanish.

Highlights
  • VIN scanner and license plate decoder
  • Parts lookup and ordering
  • Real-time inventory access
  • Part number interchange
  • Order placement and tracking
  • Customer quoting via text/email
  • Bilingual support (English/Spanish)
Features
Currently charting
Read full description

Welcome to the O'Reilly Auto Parts Professional Mobile App, your ultimate tool for streamlining vehicle service and parts management from your mobile device. Whether you're an auto repair shop owner, a service writer, mechanic, or any automotive repair professional, our app is designed to enhance your efficiency and simplify your work day. **If you don’t have an O’Reilly Auto Parts Professional Account, you can request access from the app login screen or contact your local O’Reilly Auto Parts store for more details and assistance. ** Features of the O'Reilly Auto Parts Professional Mobile App: The O’Reilly Auto Parts Professional Mobile App supports both English and Spanish. If you already have your phone settings defaulted to Spanish, the app will automatically download content in Spanish. This can save you time while using the app and prevent you from having to toggle to the language you prefer to use on the app. Users can also toggle easily from English to Spanish using the language preferences in the “More” tab. Efficient Vehicle Identification Our VIN scanner and license plate decoder tools make identifying vehicles simple and efficient. Quickly decode vehicle information, order parts, sync with your desktop, and manage your service needs more effectively using the tools available in the O’Reilly Auto Parts Professional Mobile App. Seamless Parts Lookup and Ordering You can find the parts you need by searching using keywords, part numbers, and more, or by navigating with our simple catalog lookup. The O’Reilly Professional App provides instant access to our comprehensive catalog and real-time inventory, ensuring you get the right parts quickly and accurately – keeping you focused on your customers. Interchange You can use interchange to cross-reference part numbers from original equipment manufacturers (OEMs), other brands, or even superseded part numbers to find the right part for the job every time. Place & Track orders Submit orders for delivery or pickup from your local O’Reilly Auto Parts store, see local store, hub, and DC availability and delivery times, and even track the status of your order or view previous orders in the order history and tracker view features. Send Quotes to Customers Quickly and easily send quotes to your customers via text message or email to simplify their service and minimize wait times before beginning repairs. Professional Support Need Assistance? Contact our support team for any questions or help with your account at OReillyProSupport@oreillyauto.com, or call us at (800) 934-2451. Download and Get Started The O'Reilly Auto Parts Professional Mobile App is available for download now. Log in with your existing O'Reilly Professional account, or sign up through the app, to start enjoying these features now.

Screenshots

My3113 screens
O'Reilly Pro4 screens

Verdict

The call

The clearest difference is review sentiment: O'Reilly Pro at 60% against My311's 0%. O'Reilly Pro also leads on rating (4.3 vs 1.0) and ratings volume (384 vs 22). My311's advantage is iOS requirement (9.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

O'Reilly Pro holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: O'Reilly Pro has 384 ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 0% of My311's written reviews are positive against 60% of O'Reilly Pro's.

UpkeepUpdate frequency

My311 ships an update every 5 weeks, O'Reilly Pro every 4 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 6 level
My311 versus O'Reilly Pro: the parameters behind the verdict, then further details
ParameterMy311O'Reilly Pro
PriceFreeFree
Rating1.0 (22 ratings)4.3 (384 ratings) — better
Positive reviews0.0% of reviews60.4% of reviews — better
Number of ratings22384 — better
Update frequencyEvery 5 weeksEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#98 — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS9.0 — better16.0
Further details — not scored
Size48 MB53 MB
Age rating4+4+
DeveloperTyler Technologies, IncO'Reilly Auto Parts

Customer experience

My311

All ratings21 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews14 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

O'Reilly Pro

All ratings383 ratings
Positive82.5%
Neutral2.3%
Negative15.1%
Written reviews91 reviews
Positive60.4%
Neutral7.7%
Negative31.9%

Bugs and requests

My311

Not enough reviews yet to summarise bugs or requests.

O'Reilly Pro

Reported bugs

1 issue
  • Cannot get into app past login screen after 8 pm

Requested features

2 requests
  • Vehicle data/spec like Google
  • Print invoices with tax

In-app purchases

None

My311

No in-app purchases

None

O'Reilly Pro

No in-app purchases

Questions

Is My311 free?
My311 is free to download, with no in-app purchases.
Is O'Reilly Pro free?
O'Reilly Pro is free to download, with no in-app purchases.
Which has better reviews, My311 or O'Reilly Pro?
O'Reilly Pro is rated higher. My311 averages 1.0 out of 5 from 22 ratings, while O'Reilly Pro averages 4.3 from 384 ratings.
Do My311 or O'Reilly Pro have ads?
Neither My311 nor O'Reilly Pro shows ads.
Which is updated more often, My311 or O'Reilly Pro?
My311 ships an update every 5 weeks, and O'Reilly Pro every 4 weeks. Most recently, My311 was updated on October 24, 2026 and O'Reilly Pro on October 25, 2026.

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